6/10 Satisfaisant
sunny p.
25 juin 2025
Les points forts : Arrivée et emplacement
Les points faibles : Propreté et communication
The property was as spacious with simple furnishings which I liked.My issues were the cleanliness of the property.The first day when we checked in and was putting away our grocery, there was a weird and unpleasant smell from the sink. I took several clorox wipes to wipe the counters and the sink. Then I realized the smell was the smell of mold in the sink as the green/black mold surounded the sink. In the refrigulator too had moldy strips around glass edges. I was afraid to use the sink and did not use the sink as well as threw away all the vegetable and food I brought. I called the owner and sent him pictures. He said he will send his cleaner the next day to redediate the situation, but the cleaner could not and stated that the sink needs to be recaulk.We negociated for the owner to reimburse 1/3 of the cost of renting the property. Although, I wanted 1/3 from the cost I paid, he offered 1/3 from the proceeds on his end. BUT UNTIL THIS DAY, I HAVE NOT HEARD OR RECEIVED ANY PORTION OF THE REFUND. The house was not clean nor was ready to receive guests in my opion.The master bedroom glass shower door was full of soap scum, there was moldy plastic cup in the cuppard, dryer full of laundry and lint basket full of lint. The dryer itself was full of lint that I was afraid to do laundry fear of fire hazard. I took a picture and send to the owner about it's potential fire hazard, but have not heard anything from him.I never used Vrbo, but I am disappointed.
sunny p.
Séjour de 7 nuits en mai 2025
