Charmante maison de vacances dans un hameau calme proche de la Vallée des Saints

Thank you for your very positive review and we are glad that you enjoyed your stay at our house. Please come back and enjoy more of a excellent facilities, the wonderful countryside of Central Brittany and the fantastic beaches of the coast! Merci pour votre commentaire très positif et nous sommes heureux que vous ayez apprécié votre séjour dans notre maison. S'il vous plaît revenez et profitez de plus d'un excellent équipement, la merveilleuse campagne du centre de la Bretagne et les plages fantastiques de la côte !

Merci! nous sommes très heureux que vous ayez apprécié votre séjour dans notre charmant gîte et espérons que vous reviendrez nous rendre visite

Nous sommes très heureux que vous ayez apprécié votre séjour dans notre maison.

Merci pour vos commentaires et les informations complémentaires que vous avez fournies sur les problèmes mineurs de nettoyage que vous avez rencontrés. Nous sommes heureux que vous ayez autant apprécié votre séjour. Nous révisons notre service de nettoyage pour garantir qu'il n'y aura plus de problèmes à l'avenir

Merci beaucoup pour votre message. Nous sommes très heureux d'apprendre que vous avez apprécié votre séjour à Trevenec et nous serions ravis de vous recevoir à nouveau à l'avenir.

Il est très inhabituel d'avoir des invités qui ne respectent pas les règles de location de notre maison de vacances. A cette occasion, deux personnes supplémentaires ont été invitées par nos hôtes à les rejoindre à la maison sans notre permission ; nos boîtes privées de linge et de serviettes ont été ouvertes et saccagées pour trouver des draps et des serviettes supplémentaires et il a été nécessaire de retenir la caution afin de couvrir les coûts supplémentaires de notre équipe de nettoyage, qui prépare la maison très soigneusement afin qu'elle soit propre et prête pour chaque nouveau groupe Nos hôtes de la semaine suivante, qui étaient également français, ont rapporté avec indignation qu'il n'y avait aucun signe d'araignées et qu'ils ont trouvé la maison extrêmement propre et bien rangée et ont beaucoup apprécié leur séjour. Tous les invités reçoivent des instructions complètes pour s'inscrire, y compris la façon d'accéder à la maison. It is very unusual to have guests who do not respect the rules for renting our holiday home. On this occasion two additional people were invited by our guests to join them at the house without our permission; our private linen and towels boxes were opened and ransacked for additional bedding and towels and it was necessary to retain the deposit in order to cover the additional costs of our cleaning team, who prepare the house very carefully so it is clean and ready for each new group Our guests for the following week, who were also French, reported indignantly that there was no sign of spiders and that they found the house extremely clean and tidy and greatly enjoyed their stay. All guests are sent full joining instructions including how to get access to the house.

Thank you for your comments. The house, which is a country cottage, is always cleaned throroughly before each group of guests by our excellent team. We were there ourselves about a fortnight befiore you and the house was clean when we left it, with the crockery cleaned during our visit and the tablecloth also thoroughly cleaned. Subsequently our head cleaner went in to prepare for your stay and reported that she had removed a large number of cobwebs, - so it is surprising that you suggest this was a majot problem. She left the house clean and ready for your use. We invite guests to raise any problems encountered during their stay with our cleaning team who are based locally. They would have been happy to rectify the problems if contacted. Finally the rate for the house is good value at about 70 euros for 4 guests each night and we do not raise our rates during the Vielles Charrues. The house is a comfortable, traditional longere and is not advertised as an ultra modern property.

I am sorry to hear that you did not enjoy your holiday in our house at Trevenec. We know that the weather was very disappointing and I was interested to see the report in Le Telegramme daily news feed that quite a few holidaymakers in Brittany had decided to cut short their holidays on account of the weather - see https://mail.google.com/mail/u/0/?tab=rm&ogbl#inbox/FMfcgzGtwMgkgRFVrxzFFlZSKdzWnRhSUnfortunately the weather is something over which we have no control! However, we do not accept that the house furniture is old and broken down or that the house is dirty. We were there just two weeks before you arrived and the house was clean and tidy when we left. There were no other guests before you and we know that our cleaners always leave the house clean and tidy when they go in to prepare the house for our guests. My wife had removed and washed all the crockery and cutlery during our visit and all the surfaces were wiped clean, The beds are not damp or damaged and we have never seen a snail in the house!! The house is about 200 years old and has been well refurbished but is of a particular character known as a longere. The furniture is in good repair and has been chosen to be appropriate to the character of the property and items have been regularly replaced as needed in our time as owners and the photos of the interior on the website show quite clearly what it is like. The living room and upstairs bedroom were re-decorated last year, the velux windows and blinds, the back door and the large downstairs alcove window replaced also and a new patio sunshade purchased. The electric heaters have nearly all been replaced. We have never set out or advertised the house as an ultra-modern luxury apartment, but as a comfortable, well-equipped house with a good-sized garden to use as a base to visit a lovely part of France, where there are lots of interesting places to visit, wonderful beaches and warm seas. I tried to advertise the week you decided not to stay but it was not possible to re-let the house at short notice. Since your visit we have had other guests whose views of the house have been much more favourable and we do monitor the cleaning of the house to ensure that it is ready for our guests.