Property is great and would stay here again, only thing to be warned about is the driveway is a bit dramatic, steep, twisting, and short! Loved the cabin and porch. Coffee pot needs to be replaced :)
This is the worst experience we've ever had staying anywhere before. When we pulled in the drive scraped the bumper in our suv because the incline off the road was so steep then barely made it up the driveway in an awd suv. The porch chairs were strapped down but kinda just played it off as they've had some bad tenants in the past. We arrived inside and the floors in the kitchen were horribly sticky so we had to clean them. After everyone was settled in we went to check the hot tub and it was empty and filthy. We cleaned it and filled it up because the kids were begging to get in. As soon as I made my way to the master upstairs I found a pill in the floor. So I picked it up so the kids wouldn't getmcame back
Starting off, They wonât give you address till the cabin is clean. So they tell you to GPS The Tanger Outlets. Already paid not sure whatâs the big deal to get the address. Then the hot tub broke took two days to fix without any compensation or any offer at all. The reason we rent it was for the hot tub. The property management office was very polite and sent out maintenance when we did call though. Living room furniture was updated but the cabin could use a remodel with better mattresses and the shower heads was from the 90âs with no pressure, the grill had one burner out and the fix was use a bic lighter, Iâm sure they can afford a new grill and hot tub. Overall it was a good trip just a few things they can do do to improve the stay.
This property needs updating badly. The furniture is old and worn. Both recliners in the living room look broken. The loveseat sags to the floor when you sit on it. The rollaway bed has the stuffing coming out of it. The queen bed was made up with mix match sheets and they were too short so the bed was shortsheeted, The coffee pot dripped about a drop per minute and took four hours and did not complete a cycle. Sinks were stopped up and there were not enough towels for clean ones the second day. The area around the grill was nasty and all of the windows were dirty. The dishes were old and dirty. The sink is old and dirty. So is the fridge, curtains,etc. It is not a nice place.
It looks like the pictures and included two roll away beds and plenty of seating in the living room. Close to Pigeon Forge, but a ways from Gatlinburg.
First of all, the listing needs to update that the driveway is very steep and can be difficult for some people to navigate or get out of their cars. There is no sign out front with the house number. Hard to find at first. Downstairs bathtub does not drain when using shower. Dishwasher was unusable, needs worked on. Thereâs plastic on the downstairs bed which makes it difficult to sleep. The cabin itself is spacious, clean, and comfortable. It is updated.
this was a reasonable priced stay and the cabin was very nice and clean. the only thing we didnt like was the driveway. steep and have to go up it sort of fast or you will get stuck. but other than that was a really nice and cheerful place. we truly enjoyed our stay.
It was a beautiful cabin. Had a few issues.... gas for the grill was out, property manager delivered us one within 20 minutes of my call. Dishwasher wasnât washing well, so I went ahead and hand washed our dishes. Not a big deal whatsoever. The master bedroom mattress (downstairs) was terrible. The mattress is covered with a foam egg carton pad..... not a very comfortable place to sleep, but again not terrible. The cabin sits right above neighbors who enjoyed riding dirt bikes often. That did get a bit annoying but they always shut it down around 10-10:30pm. Over stay was good.
The cabin we stayed in was beautiful but the amenities were very outdated. There was no WiFi old TVs with no satellite in bedroom just a VCR. The hot tub was nice but the clear coat was worn off and the fiberglass cut up our feet and legs. The toilets were very stained and the dishes in the kitchen looked very outdated so we didnât use them. I did love the fireplace and the frontporch.
It was a nice cabin had a blast was really not at the cabin that much just to eat and sleep. The drive way is pretty steep but was able to get in and out fine. I would stay again.
The place was nice and clean. Cute/nice decoration. The beds were nice and the mattress comfortable. the cabin has several portable heaters so it was great to use in the bedrooms. The fireplace was great it heat up the house very well. The pool table was nice. all the rooms had TV. My 2 years old and I enjoyed watching some of the old Princes Disney movies. The location is very convenient.
Overall it was a nice place but a few things need to be improved:
All the toilets were very stained so it makes it looks like they are really dirty. it was not nice seeing that and having to use the bathrooms like that.
The dishes, cookware and glasses were in very bad shape. We ended up buying plastic cups and even a few pots to make our meals specially my daughter's meal.
The towels were in bad shape too. I normally travel with a few towels so it was not a big deal.
There was a very bad smell outside the cabin. I believe was from the septic tank.
Thank you for your interest in Eagle Property Management! Our locally-owned and onsite company has been managing Cabins and Condos in Sevier County since 1993. We are a full service management company and hope that you will give one of our beautiful properties a try on your next Smoky Mountain Getaway.