Kitchen/kitchen appliances dirty. Hot tub cover old and deteriorated. Windows dirty/cobwebs; Reflectors or some form of lighting needs placed at the end of the driveway. Whispering Oaks sign hard to see.
Property is great and would stay here again, only thing to be warned about is the driveway is a bit dramatic, steep, twisting, and short! Loved the cabin and porch. Coffee pot needs to be replaced :)
This is the worst experience we've ever had staying anywhere before. When we pulled in the drive scraped the bumper in our suv because the incline off the road was so steep then barely made it up the driveway in an awd suv. The porch chairs were strapped down but kinda just played it off as they've had some bad tenants in the past. We arrived inside and the floors in the kitchen were horribly sticky so we had to clean them. After everyone was settled in we went to check the hot tub and it was empty and filthy. We cleaned it and filled it up because the kids were begging to get in. As soon as I made my way to the master upstairs I found a pill in the floor. So I picked it up so the kids wouldn't getmcame back
Starting off, They wonât give you address till the cabin is clean. So they tell you to GPS The Tanger Outlets. Already paid not sure whatâs the big deal to get the address. Then the hot tub broke took two days to fix without any compensation or any offer at all. The reason we rent it was for the hot tub. The property management office was very polite and sent out maintenance when we did call though. Living room furniture was updated but the cabin could use a remodel with better mattresses and the shower heads was from the 90âs with no pressure, the grill had one burner out and the fix was use a bic lighter, Iâm sure they can afford a new grill and hot tub. Overall it was a good trip just a few things they can do do to improve the stay.
This property needs updating badly. The furniture is old and worn. Both recliners in the living room look broken. The loveseat sags to the floor when you sit on it. The rollaway bed has the stuffing coming out of it. The queen bed was made up with mix match sheets and they were too short so the bed was shortsheeted, The coffee pot dripped about a drop per minute and took four hours and did not complete a cycle. Sinks were stopped up and there were not enough towels for clean ones the second day. The area around the grill was nasty and all of the windows were dirty. The dishes were old and dirty. The sink is old and dirty. So is the fridge, curtains,etc. It is not a nice place.
It looks like the pictures and included two roll away beds and plenty of seating in the living room. Close to Pigeon Forge, but a ways from Gatlinburg.
First of all, the listing needs to update that the driveway is very steep and can be difficult for some people to navigate or get out of their cars. There is no sign out front with the house number. Hard to find at first. Downstairs bathtub does not drain when using shower. Dishwasher was unusable, needs worked on. Thereâs plastic on the downstairs bed which makes it difficult to sleep. The cabin itself is spacious, clean, and comfortable. It is updated.
this was a reasonable priced stay and the cabin was very nice and clean. the only thing we didnt like was the driveway. steep and have to go up it sort of fast or you will get stuck. but other than that was a really nice and cheerful place. we truly enjoyed our stay.
It was a beautiful cabin. Had a few issues.... gas for the grill was out, property manager delivered us one within 20 minutes of my call. Dishwasher wasnât washing well, so I went ahead and hand washed our dishes. Not a big deal whatsoever. The master bedroom mattress (downstairs) was terrible. The mattress is covered with a foam egg carton pad..... not a very comfortable place to sleep, but again not terrible. The cabin sits right above neighbors who enjoyed riding dirt bikes often. That did get a bit annoying but they always shut it down around 10-10:30pm. Over stay was good.