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Studio apartments at Garden City, Costa Adeje heated pool close the sandy beach

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Piscine
VidĂ©o de l’hĂ©bergement
Chambre
Salle de bain
Cuisine privée

Avis voyageurs

8,2 sur 10
TrĂšs bien
1 chambre1 salle de bain3 personnes50 mÂČ

Équipements populaires

  • Piscine chauffĂ©e
  • Parking sur place
  • Cuisine
  • Blanchisserie
  • Climatisation
  • Balcon

DĂ©couvrir la zone

Afficher la carte
Playa las Americas
  • Place, Marina de Puerto ColĂłn
    â€Ș7 min Ă  pied‬
  • Place, Aqualand Costa Adeje
    â€Ș7 min Ă  pied‬
  • Place, Parc aquatique Siam Park
    â€Ș10 min Ă  pied‬
  • Airport, Tenerife (TFS-Tenerife sud (Sur Reina Sofia), Iles Canaries, Espagne)
    â€Ș14 min en voiture‬

Chambres et lits

1 chambre (3 personnes)

Chambre 1

2 lits 1 place

1 salle de bain

Salle de bain 1

Serviettes fournies · Toilettes · Douche uniquement

Espaces

Cuisine
Coin cuisine
Balcon
Salle Ă  manger
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À propos de cet hĂ©bergement

Studio apartments at Garden City, Costa Adeje heated pool close the sandy beach

Spacious Studio Apartments at Garden City, Playa Las Americas,

Enjoy a relaxing getaway at the popular Garden City complex, located on the sunny Costa Adeje coast, just a 5-minute stroll from beautiful sandy beaches.

Key Features:

2 Swimming Pools (1 Heated) & Children’s Pool

Pool Bar with Entertainment & 2 Pool Tables

Mini Market on-site

Close to Siam Water Park & Siam Mall

Free Parking for Car Hire

Private Balconies with Patio Furniture

Fully Equipped Kitchenette

Modern Walk-In Showers

Perfect for Families & Couples

Garden City is a well-managed complex with English-speaking staff, just a short walk from all local amenities. A car is optional, but free parking is available at the rear of the complex. The studios are all conveniently located at pool level with 3 actually overlooking the main heated pool.

The studios are located at pool level, with three overlooking the main heated pool.

Activities & Attractions Nearby:

5 Golf Courses within 15 mins

Scuba Diving, Sailing, Boat Trips & More

Siam Park & Loro Parque

Mount Teide & Northern Tenerife for Culture & Nature

Comfort & Convenience:

Flat-Screen TV with UK Channels

Linen & Towels Provided (Beach Towels Not Included)

Free Utilities (No Hidden Charges)

24/7 Security

Lifeguard at Main Pool

Book Direct & Save!
Contact us for special offers or to arrange a different check-in day.

Relax & Enjoy the Tenerife Sun at Garden City!

Ajoutez des dates pour connaĂźtre les prix

Services et Ă©quipements

Piscine
Cuisine
SĂšche-linge
Wi-Fi haut débit gratuit
Climatisation
Vue sur l’eau

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Playa de la Américas
  • Piscine
  • Cuisine
  • Lave-linge
  • SĂšche-linge
8.6 sur 10, Excellent, (10 avis)
Pequeño y Cómodo estudio para descansar

RÚglement intérieur

Arrivée aprÚs 14 h 00
Âge minimum pour la location : 25 ans
Départ avant 10 h 00
default

Enfants

Enfants autorisés : de 0 à 17 ans
Yes, excellent place for children
default

ÉvĂ©nements

ÉvĂ©nements non autorisĂ©s
default

Animaux domestiques

Animaux de compagnie non autorisés
default

Fumeurs/non-fumeurs

Fumeurs autorisés : dans certaines zones déterminées
Only on balcony

Informations importantes

À savoir absolument

Cet hĂ©bergement est gĂ©rĂ© par un hĂŽte privĂ© (une partie n’agissant pas dans le cadre de son commerce, son entreprise ou sa profession). La lĂ©gislation europĂ©enne relative aux droits des consommateurs ne s’appliquera pas Ă  votre rĂ©servation, y compris le droit de rĂ©tractation. Toutefois, la politique d’annulation dĂ©finie par l’hĂŽte privĂ© couvrira votre rĂ©servation. Les articles 1100 Ă  1386-1 du Code civil français s’appliqueront. https://www.legifrance.gouv.fr/codes/id/LEGISCTA000032040794/
Des frais pour toute personne supplĂ©mentaire peuvent ĂȘtre facturĂ©s et dĂ©pendent de la politique de l'hĂ©bergement
Une piĂšce d'identitĂ© officielle avec photo et un dĂ©pĂŽt de garantie en espĂšces, par carte de crĂ©dit ou par carte de dĂ©bit, peuvent ĂȘtre demandĂ©s Ă  l'arrivĂ©e pour couvrir tous frais imprĂ©vus
Les demandes spĂ©ciales, qui ne peuvent pas ĂȘtre garanties, sont soumises Ă  disponibilitĂ© Ă  l'arrivĂ©e et peuvent entraĂźner des frais supplĂ©mentaires
Les fĂȘtes et les Ă©vĂ©nements de groupe sont interdits
L'hÎte a indiqué que l'hébergement n'était équipé d'aucun détecteur de monoxyde de carbone ni d'aucun appareil à gaz
L'hÎte a indiqué que l'hébergement était équipé d'un détecteur de fumée
NumĂ©ro d’enregistrement de l’hĂ©bergement : 6589234

À propos du quartier

Adeje

Dans le quartier Costa Adeje à Adeje, vous trouverez cet appartement prÚs de parcs de loisirs, prÚs de la plage. Si l'emblématique Parc aquatique Siam Park constitue une attraction populaire, vous apprécierez la beauté naturelle des lieux qui s'offre à vos yeux au détour des emblématiques Plage de las Américas et Plage de Fañabé. Les agréables Centre nautique de Tenerife et Sports Nautiques Tenerife méritent aussi une visite. Les points d'eau des environs sont le décor idéal pour vous adonner à de nouvelles activités telles que le jet-ski et la plongée sous-marine tandis que les amoureux d'aventures en plein air pourront plutÎt opter pour les promenades à cheval et la randonnée à pied ou à vélo.
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Carte
Playa las Americas

À proximitĂ©

  • Marina de Puerto ColĂłn - 7 min Ă  pied - 0.6 km
  • Aqualand Costa Adeje - 7 min Ă  pied - 0.6 km
  • Plage de Torviscas - 8 min Ă  pied - 0.8 km
  • Parc aquatique Siam Park - 10 min Ă  pied - 0.9 km
  • Plage de FañabĂ© - 15 min Ă  pied - 1.3 km

Comment se déplacer

  • AĂ©roport de Tenerife sud (Sur Reina Sofia) (TFS) - 19 min en voiture

Restaurants

  • â€ȘAlmar Tenerife - ‬3 min Ă  pied
  • â€Șrestaurante marios - ‬3 min Ă  pied
  • â€ȘLas Rocas - ‬4 min Ă  pied
  • â€ȘEssenza - ‬4 min Ă  pied
  • â€ȘRestaurante Wolfi - ‬3 min Ă  pied

Foire aux questions

L'hébergement Studio apartments at Garden City, Costa Adeje heated pool close the sandy beach dispose-t-il d'une piscine ?

Oui, cet hébergement vous propose une piscine extérieure. Parmi les différents bassins de l'hébergement, on trouve une piscine chauffée.

Combien coĂ»te un sĂ©jour dans l’hĂ©bergement Studio apartments at Garden City, Costa Adeje heated pool close the sandy beach ?

À partir du 14 avr. 2026, les prix constatĂ©s pour un sĂ©jour d’une nuit pour deux adultes dans l’hĂ©bergement Studio apartments at Garden City, Costa Adeje heated pool close the sandy beach le 26 mai 2026 commencent Ă  90 €, taxes et frais compris. Ce prix est fondĂ© sur le prix par nuit le plus bas constatĂ© dans les derniĂšres 24 heures pour des sĂ©jours dans les 30 prochains jours. Les prix sont susceptibles de changer. Choisissez vos dates pour obtenir des prix plus exacts.

Les animaux domestiques sont-ils admis dans l'hébergement ?

Non, les animaux de compagnie ne sont pas admis au sein de l'hébergement.

À combien s’élĂšvent les frais de parking ?

Un parking est disponible sur place.

Quelle est l'heure d'arrivée à l'hébergement Studio apartments at Garden City, Costa Adeje heated pool close the sandy beach ?

Les arrivées sont prévues à partir de 14 h 00.

Quelle est l'heure de départ de l'hébergement Studio apartments at Garden City, Costa Adeje heated pool close the sandy beach ?

Le départ a lieu à 10 h 00.

OĂč se situe l'hĂ©bergement ?

Dans le quartier de Costa Adeje, cet immeuble se trouve à moins de 15 minutes de marche de Centre Commercial San Eugenio et Parc aquatique Siam Park.Plage de las Américas et Plage de Fañabé se trouvent également à moins de 2 km de distance.

Avis

8,2

TrĂšs bien

Les avis sont présentés par ordre chronologique, ils sont également soumis à une procédure de contrÎle et vérifiés sauf indication contraire.
En savoir plusS’ouvre dans une nouvelle fenĂȘtre
Note des voyageurs de 10 (Excellent), d’aprùs 25 avis sur 50.
Note des voyageurs de 8 (Bien), d’aprùs 14 avis sur 50.
Note des voyageurs de 6 (Satisfaisant), d’aprùs 2 avis sur 50.
Note des voyageurs de 4 (MĂ©diocre), d’aprĂšs 5 avis sur 50.
Note des voyageurs de 2 (Horrible), d’aprùs 4 avis sur 50.

8,4/10

Propreté

8,0/10

Services et Ă©quipements

8,0/10

Infrastructures et conditions de l’hĂ©bergement

9,2/10

Arrivée

9,2/10

Communication

9,6/10

Emplacement

8,4/10

Exactitude de l’annonce

Avis

Avis vérifié

10/10 Excellent

Stuart A.

Les points forts : PropretĂ©, arrivĂ©e, communication, emplacement et exactitude de l’annonce
Great location, communication from Deanna was great as was the response from Chelsea when we needed assistance with ceiling fan. Pool was not heated. Would definitely stay here again when visiting Tenerife. Thanks Deanna
Séjour de 7 nuits en janvier 2026
Avis vérifié

8/10 Bien

Michelle

Les points forts : PropretĂ©, Ă©quipements, infrastructures et conditions de l’hĂ©bergement et communication
The Apartment was clean and a good size it's also in a great location. It's a little bit dated but looks like they are slowly improving that as there is a newly tiled rainfall shower that was amazing. Attention to detail could be better for example bath mat was smelly. But overall a great stay in a reasonably priced apartment.
Séjour de 7 nuits en novembre 2025
Avis vérifié

10/10 Excellent

Terry E.

Les points forts : PropretĂ©, arrivĂ©e, communication, emplacement et exactitude de l’annonce

Tenerife stay. Garden city

The studio apartment was very clean and tidy when I arrived. Its in a great position overlooking the pool area of the garden city complex. There are some very good bars and restauraunts just a 2 minute walk away, which for a solo traveler was excellent. I would stay in this studio again for sure and recomend it to others. Had a great stay.
Séjour de 7 nuits en février 2025
Avis vérifié

10/10 Excellent

James L.

Les points forts : PropretĂ©, arrivĂ©e, communication, emplacement et exactitude de l’annonce

James

Lovely studio good complex near everything want to come again
Séjour de 10 nuits en juillet 2023
Avis vérifié

6/10 Satisfaisant

colin w.

Les points forts : PropretĂ©, arrivĂ©e, communication, emplacement et exactitude de l’annonce

Needs sprucing up

Check in was easy. Room is ok. Bathroom very tired. Fan is absolutely useless and provides a whisper of air. I found my bed comfortable but my wife didn't The room is very quiet though anduthe location is good.like hers.
Séjour de 7 nuits en mars 2025
Avis vérifié

8/10 Bien

Lorraine B.

Les points forts : PropretĂ©, arrivĂ©e, communication, emplacement et exactitude de l’annonce

Good resort

The resort is very well situated and well cared for by the management. The pool is well maintained and the lifeguards friendly and helpful. The resort bar serves good variety of food. Our studio apartment was on ground level and overlooked the pool. Great location. The tv showed British channels was was a boon. The apartment had everything that was needed but would benefit from upgrading crockery, cutlery and sheets. I would, however, not be deterred from returning to the apartment
Séjour de 14 nuits en février 2020
Avis vérifié

4/10 MĂ©diocre

william h.

Les points forts : Arrivée, communication, emplacement
Les points faibles : Exactitude de l’annonce

Apartment

The apartment was basic could do with an update no suitable chairs to sit on in room not enough wardrobe space but was not told no Wi-Fi pool bar wifi would not work at apartment no towels changed wouldn’t recommend it
Séjour de 10 nuits en novembre 2023
Avis vérifié

4/10 MĂ©diocre

ROBERT J.

Les points forts : PropretĂ©, arrivĂ©e, communication, emplacement et exactitude de l’annonce

Short stay

The apartment is in need of a great deal of tlc, doesn’t look as if it’s been decorated in a long time. Only one key for the outside door and it’s not on a key ring, could be easily lost. I know the listing says no Wi-Fi but surely that should be installed. There isn’t any hairdryer in the property. We won’t be returning to the property
Séjour de 7 nuits en novembre 2023
Avis archivé

8/10 Bien

Carlijn V.

Perfect

Perfect appartement, the only bad point was that we had a quite small bed, the springs in the bed could be heard and felt. Mabe it's only in the appartment number 2029, which we had. Garden city complex is In the middle of everything. Busstation to airport in 5 minutes walking. Restaurants and bars everywhere, mostly for people above 50 years old in november, on the strip Veronicas at 15 minutes walking, there were younger people. Simple appartement, don't expect luxery, but everything works and is nice. We rent a car for a week for 125 euro. Mascas and Teno mountain were very nice by car, Teide beautifull. Tip: if you want to go on top of Teide, ask permission online a week before you want to go. Anaga and the nearby and nice capital Santa Cruz were even great to visit. We liked Tenerife a lot. If we would visit Tenerife again! Tis appartement would be our first choice. The owner and the women who cleans and look after the appartement are very nice. They can tell you everyting about the appartement and Tenerife. Thanx for the noce stay Deanna!
Avis vérifié

10/10 Excellent

Moché M.

Les points forts : PropretĂ©, arrivĂ©e, communication, emplacement et exactitude de l’annonce

TrĂšs bien

Appartement trĂšs bien situĂ© ,propre changement des draps et serviettes toutes les semaines ,petit bĂ©mol beaucoup d'Anglais dans le complexe mais pas gĂȘnant pour nous .
Séjour de 14 nuits en janvier 2023
Avis archivé

4/10 MĂ©diocre

Laurent M.

Appartement 122 a city garden

Nous avons dĂ©couvert un appartement propre, au premier Ă  bord, avec de beaux volumes. Belle terrasse, donnant sur la piscine, exposĂ©e Est/Ouest Ă©quipĂ©e d'une table et de 3chaises mais pas de parasol ni de store. Impossible de l'utiliser dans la journĂ©e ou nous avons eu plus de 40°C certain ap midi. De mĂȘme que deux fils avec 3 pinces Ă  linge ne correspond pas pour moi a un sĂšche linge. Dans la piĂšce principale, 2 lits simples avec une literie Ă  ressorts moyenne et bruyante, 2oreillers par pers mais 1 seule taie : top l'hygiĂšne . Un canapĂ© lit, pour la 3Ăšme pers, complĂštement dĂ©foncĂ© mais beau puisqu'on a mis un plaid trĂšs sale et qq coussins. Aucun ventilateur qui a en croire la propriĂ©taire ne sert Ă  rien dans son appart: c'est vrai qu'avec des T°C de 40 ça ne sert Ă  rien. Dans la cuisine un frigo Top (non nettoyĂ© ) qu'on a mis prĂšs de 24h Ă  mettre en route, dont la porte du freezer, cassĂ©e, tient avec un morceau de carton. Un Ă©quipement vaisselle trĂšs succinct: Ex 2 fourchettes comment fait la 3Ăšme pers pour manger?????, 2 mug..... MĂȘme les verres pour la plupart ont Ă©tĂ© "empruntĂ©s" au bar. Enfin une salle de bain comportant un lavabo colonne, une baignoire sans tapis de bain (Attention aux chutes en descendant) , un wc et un bidet qui pour nous est totalement inutile mais qui nous sert a mettre nos affaires puisqu'on y trouve aucun rangement ni Ă©tagĂšre pour les produits. L'appart est Ă©quipe au minimum et au moindre coĂ»t ce qui explique l'absence de caution et d'Ă©tat des lieux. MĂȘme si on ne s'attend pas a du haut de gamme pour le prix, le peu qui y est devrait ĂȘtre en bon Ă©tat et des Ă©quipements tels que parasol et ventilateur devraient en faire partie. Nous comprenons qu'un propriĂ©taire recherche avant tout la rentabilitĂ© du bien mais a ce point la c'est inadmissible. En passant directement par la centrale de reservation, nous aurions eu au mĂȘme tarif un Ă©quipement plus complet puisque un ventilateur plafond, le store ainsi que le linge de maison sont fournis dans ce type de studio. L'environnement de l'appartement 122 est assez bruyant puisqu'il se trouve devant le bar et la piscine d'un cĂŽtĂ© et de l'autre cĂŽtĂ© boulevard, il donne sur des bars qui font des soirĂ©es rock, karaoke.... Par contre, le complexe "Gardencity" est trĂšs propre, les piscines et sanitaires sont faits tous les jours et nous le recommandons. Fuyez cette propriĂ©taire qui n'a aucune considĂ©ration pour ces locataires!!!
Avis vérifié

4/10 MĂ©diocre

Deklen B.

Les points forts : Emplacement
Les points faibles : PropretĂ©, arrivĂ©e, communication et exactitude de l’annonce

It was terrible

It was dirty and horrible
Séjour de 7 nuits en septembre 2020
Avis vérifié

6/10 Satisfaisant

margaret h.

The property was very basic . The bedding was threadbare and the bathroom needed a complete clean.

Although situated for all the amenities this property was very poor with no bath mat or towels although I would stay in the complex I wouldn't choose this property
Séjour de 7 nuits en avril 2019
Avis vérifié

10/10 Excellent

Diane F.

Great location

The first time we have booked with a private owner and everything was so easy and don't know why we haven't done this before. The experience was excellent and this owner really easy to deal with. The apartment was ideal for us and had everything we needed (even British TV) not that we sat in and watched much TV. It was lovely to sit outside in the sun on our own balcony. This one of the best complexes I have stayed in as everyone friendly and it was so close to everything including the beach. Will definitely be booking with this owner again.
Avis vérifié

10/10 Excellent

Terry W.

Another great stay

We have stayed here before with this owner - this time with extended family and booked a studio and a one bedroomed apartment. These apartments are ideal for us as it is so close to everything we could need for a holiday. We had a studio overlooking the main pool and it was great to sit on our balcony and watch our family in the pool. It was also an easy walk to the beach and the Siam Water Park (which the kids loved). The apartments are not luxury but clean and tidy and had everything we wanted including British TV for those nights we stayed in. The owner was very easy to deal with and provided easy to follow instructions. We have recommended to several friends and we will certainly be back again.
Avis vérifié

10/10 Excellent

Susan P.

Wonderful stay

Stayed in a studio overlooking the main pool (which was heated). It was fantastic sitting on our own balcony watching people in the pool. The pool bar was really good and offered reasonably priced food and drinks. We also used the Winning Post on the complex and the Chinese Buffet. Garden City was also close to the sandy beach so it really was an ideal position as close to everything we could need. The weather was wonderful and the people so friendly on the complex. The apartment was suitable for self catering and had everything we needed including a kettle and toaster and British TV This owner was very easy to deal with and gave us detailed key instructions and local contact in case of any problems. We will cetainly be back
Avis vérifié

10/10 Excellent

Susie F.

Fantastic stay

Second time we have been to Garden City and even better this time. The studio we had overlooked the main pool. It was fantastic to sit out on our own balcony looking at the pool. The studio had everything we could need and was clean and tidy. The TV got a great range of all the main UK channels. There was entertainment by the pool bar twice a week. The pool bar was very reasonably priced for food and drinks and there was plenty of choice of other place right outside the complex. We also enjoyed the Chinese Buffet on the corner of Garden City - which was so cheap! The guys at the Winnining Post and the food there was good as well The sea was just a short walk away but it was so comfy at Garden City we stayed most of the day there as only staying a week. A lovely heated pool and good company as everyone so friendly. We did go to the Siam Water Park for one day and thoroughly enjoyed that too. Will certainly be recommending to family and friends.
Avis archivé

8/10 Bien

John D.

A Nice Studio

Firts time stopped with Deanna and it was a nice studio and well maintained. Only thing it lacks which is critical to anyone staying is ceiling fans or air conditioning.
Séjour de 7 nuits en novembre 2017
Avis archivé

8/10 Bien

allen c.

great place

had a fantastic holiday
Séjour de 11 nuits en août 2017
Avis archivé

8/10 Bien

George L.

garden city tennerife

George & Kate from Glasgow we found our apartment to be very clean and tidy and well kept we had great views of the pool and bar area and central to all ammenaties would recommend to my family and friends......
Avis archivé

10/10 Excellent

Trudy P.

Great apartments and lovely complex

This is the first time we have rented privately and would certainly do so again - much cheaper and a great experience. The owner was easy to deal with and the apartments were as stated. We had a family holiday and booked a one bedroomed apartment and a studio through this owner. The apartments were great - much better than expected for the price. Everything was clean and well maintained and both apartments had everything we could need. It was also great for the kids to have TV they could watch. It was lovel to sit out on the balcony with a glass or two. The complex was very friendly and while the main pool was busy the smaller pool at the rear of the complex was much quieter. Garden City was a good location as close to everything including Siam Water Park which the kids really enjoyed. I can certainly recommend this owner and the apartments.
Avis archivé

2/10 Horrible

Edgars R.

Disgusting... please be aware.

People please be aware of staying in this property. It's cheap and in good location, but after seeing apartment you might consider to better stay under the bridge somewhere, than there, because it would be cleaner and more comfortable. Bed sheets was dirty with yellow stains and smelled like cigarette ends, beds by itself was so uncomfortable that it was impossible to sleep because of springs sticking out in your back. After long journey is nice to take a shower, in this apartment you can do it in cold water. It supposed to be warm at least for a while because of boiler ability to heat water, but unfortunately it's not. Rooms temperature during day or night is about the same and is about 30 degrees. Enjoy sleeping in sauna. You can't open windows during the night to get some breeze, because you don't want anyone to join you in your ''comfortable'' bed. Balcony doors isn't the safest thing as well, so don't leave your belongings in apartment while you are going for a walk. Overall I paid for this apartment for 6 nights and left after one without even looking back. Health and safety is more important than the money I paid. No need to add that money of course I am not hoping to get back, because I payed through PayPal and in the same day after reading all reviews about this place, I tried to cancel my booking, but owner wasn't interested in it. Possibly because no-one with full mind would stay there so she is trying to get every penny she can. So all I trying to say is, please think before you book it, because no-one wants holiday experience like this.
Avis archivé

10/10 Excellent

Sally H.

Lovely stay

Stayed in number 124 and I was a bit worried after reading one of the reviews. But nothing to worry about. The apartment was clean and tidy and well maintained. Yes, it is not luxury accommodation but for the money we were not expecting 5 star luxury. It was much better value then we expected and we cold not fault the apartment. The balcony overlooked the main pool and it was lovely to sit out with a glass or two. The entertainment at the pool bar was great too. The complex was well run and everyone friendly. There was a mini market on site but for most of our groceries we walked about 2 minutes to a large supermarket at San Eugenio shopping centre. The Sima Mall was also within in easy walk - as was the beach. We were definitely be back and would request this apartment again.
Avis archivé

10/10 Excellent

Suzie N.

Great stay in lovely complex

Stayed in apartment 124 which overlooked the pool. A wonderful location as we could sit on the sunny balcony and look over the pool. Apartment was basic but clean and tidy and matress toppers on the beds. Since our last stay there was a new black leather sofa so we sat in some evenings to watch to TV (a range of British Television Channels unlike many places in Tenerife). I note a previous reviewer mentioned damage in the bath. The bath did have a small repair in it (looks as if someone had dropped something) but the repair was adequate and the bath was usable. We used the bath every day. This was our second stay in this complex staying in these apartments and we have recommended to family and friends.
Avis archivé

2/10 Horrible

GLEN J.

studio 124

We booked this studio with Deanna after initially enquiring about one of her other properties which was fully booked. We arrived at the studio at dinner time, located the key in the key safe then walked in. Our first impressions were of a dark and dingey room but which was habitable. On opening the curtains the full extent of our horror was revealed, the place was disgusting. The kitchen was overun with ants, there were food and hairs on the cooker hob and crumbs on the work surfaces. The bath had mould around the sealant and some damage to it which had an attempted repair carried out which was basically a bodge up and made the bath unuseable, there was so much muck on the light fittings that it was hard to tell what colour the fittings were. The living area had stains on the walls and the decrepid metal beds were covered with stained bedding which was disgusting. On seeing all this my partner and myself made an immediate decision to look for something else as we thought the studio what we had paid good money for was a risk to our health and would have ruined our holiday. We walked the streets all afternoon, with my partner in tears, calling at different hotels to seek availability, we eventually found a hotel at the other side of las americas for 1 night which enabled us to use internet to seek accomodation for the rest of the week. Once accomodation had been found, i contacted Deanna to explain what had happened. Deanna blamed us for the situation saying we should have contacted her cleaner to put things right, yet surely things should have been right on our arrival. Deanne then went onto say we should have contacted her earlier so she could have re-let the studio to someone else, not once did Deanna exhibit any empathy for our situation and seemed more interested in making more money. On arrival back to the UK i tried to claim a refund through Paypal but was unsuccessful as my claim didn't meet the criteria, during this process, Deanna again blamed the whole thing on ourselves claiming we had found something better or cheaper which was totally false. The truth is we spent just under ÂŁ900 on alternate accomodation which had major consequences on the rest of the holiday. I took numerous photos as evidence to back up our claim, not once has Deanna asked to see these, she seems more intent on not losing any money than genuine customer service. I have stayed in numerous forms of accomodation over the years and ive got to say this was the worst.

Qui vous reçoit ?

Vous ĂȘtes reçu par Deanna

Image de profil de l’hîte
We lived in Tenerife for over 15 years and ran my own business. Moved back to the UK due to my husband's health and now a full time film maker. Check out our website on www.tffilmproductions.com or email me direct on tenerife999@btinternet.com or phone me on 07753640085

Pourquoi avoir choisi cet hébergement ?

Garden City is the ideal complex - it is well run and close to the beach and all other facilities and a car is not really necessary.

The main pool and kids pool is heated

Quels sont les atouts de cet hébergement ?

Close to everything you could need for a holiday in the sun - and now even better with the fabulous Siam Park within an easy walk. Plus only a five minute walk to choice of sandy beaches

Langues :

Anglais
LIGHT__PROTECTION

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