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Claudine complained before. Claudine complained during. Claudine left a written message complaining, message that we just got after her leaving the apartment. Well, for us, Claudine is synonymous of complaining. Before her arrival, she complained because we did not answer one of her many messages in less than 24 hours. Because of that, she asked to cancel. But as she got a message from us, she gave up cancelation. When she arrived, she complained again because she could not park the car in our lane though private parking is not included in the reservation and a lot of places are available, free of charge, in the street, at the entrance of the house. And then she complained about ants though the apartment is in a ground floor, with a yard, in southern Europe, where ants are part of everyday life and absolutely harmless. She left us a written message that we just got after her check out. She did complain about the lack of hot water. Claudine stayed in september, with average daily temperatures in mid 20ºC and maximum in mid 30ºC. The hot water system is supplied by solar pannels that heat water permanently during summertime. Amazing! Claudine did not complain about too much Portuguese people in Portugal. That's one of the few things she did not complain about.