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6/10 Satisfaisant
michael k., Chandler
11 sept. 2017
Great Property, Great Location... but suggestions for renters
First off the property was great, and from the start the owner was great, she even made it so we can check into the property hours early which saved us a big headache. The property was as described, with a huge yard, nice kitchen, and out door kitchen, the fire pit wasn't really usable as it the chairs were very dirty, with lots of spider webs, but not a huge deal, but a little disappointed. The issue, which I will give an brief overview, as its rather long. A wine opener was broke, and allegedly, a curtain rod was "bent" and pulled from the wall, as one of the couples put a blanket over it, because they did not block out any light. I notified the owner of the wine opener, and found a similar one which I offered to order and ship. I was notified of the wall, with pictures. 3 days of back and forth messaging, asking me what I think was fair, and not giving any input or opinions, I did my research on the curtain rod, and a handy man, and offered a dollar amount to be taken out of the deposit. After that I received one reply, which was I am going to take "x" out of your deposit. This was more than I offered, and then communication was cut off after that and the money was taken out of the deposit, I suggest having the owner meet you with a signed contract, at the beginning, and end of the rental. As I was charged almost 3 times as much for the "repairs" compared to everything I found online. . The situation was not handled professionally, and I was more than willing to work with the owner. Even though everyone I showed the pictures too, said I offered way to much, but I wanted to leave the situation in a good place and make things right.
In the end, the place is a great house, walking distance to gas station and local dive bar. Close to wineries, plenty of room in the back for games. My wife and I even talked about renting it again in the future. But obviously not now, Don't let it stop you from renting here, just do your part to make sure you are protected.
michael k.
Séjour de 2 nuits en juillet 2017
