Cottage au bord de la mer

As an owner and property manager, I always appreciate feedback. It is the guest's perception, and that is important! However, there are some inaccuracies. The mattresses are about 9 months old and are not inexpensive. Same can be said for linens, towels, rugs, throw pillows, and all furnishings. So it is hard to believe they were "creepy" or "questionable" in any way. The filters are changed every 3 months and the stove is older but clean. I checked the house myself before their check-in, and it was pristine. These ladies arrived and expected me to immediately provide a ladder so they could retrieve their bags from atop the van. I borrowed one from a neighbor and rushed it over to them. The next day, they requested hooks to hang their towels (rather than use the towel rack), an ottoman instead of a coffee table, a stepping stool for the kitchen, and a list of about 10 other items. I heard from them most days with a list of changes and upgrades needed for the house that were generally beyond the scope of what I was able to do. I did my best to accommodate but eventually did have to push back on some of the more unreasonable requests. Overall, I would agree that the house was not the right fit for them.