L'hébergement Charlie Itaim dispose-t-il d'une piscine ?
Oui, cet hébergement vous propose une piscine couverte.
Combien coûte un séjour dans l’hébergement Charlie Itaim ?
À partir du 25 mai 2026, les prix constatés pour un séjour d’une nuit pour deux adultes dans l’hébergement Charlie Itaim le 31 mai 2026 commencent à 70 €, taxes et frais compris. Ce prix est fondé sur le prix par nuit le plus bas constaté dans les dernières 24 heures pour des séjours dans les 30 prochains jours. Les prix sont susceptibles de changer. Choisissez vos dates pour obtenir des prix plus exacts.
Les animaux domestiques sont-ils admis dans l'hébergement ?
Non, seuls les animaux d'assistance sont acceptés au sein de l'hébergement.
À combien s’élèvent les frais de parking ?
Cet hébergement dispose d'un parking sans voiturier gratuit.
Quelle est l'heure d'arrivée à l'hébergement Charlie Itaim ?
Heure de début de l'enregistrement : 15 h 00 ; heure de fin de l'enregistrement : 14 h 00.
Quelle est l'heure de départ de l'hébergement Charlie Itaim ?
Le départ a lieu à 11 h 00.
Où se situe l'hébergement ?
Dans le quartier de Itaim Bibi, cet immeuble se trouve à moins de 2 km de Avenue Brigadeiro Faria Lima et Parque do Ibirapuera.Avenue Paulista et Rua Oscar Freire se trouvent également à moins de 5 km de distance. Station de métro Moema est à 25 minutes à pied et Gare de São Paulo Olympic Village est à 25 minutes.
Puis-je annuler ma réservation sans frais et recevoir un remboursement intégral ?
Oui, cet hébergement propose l’annulation gratuite sur certains niveaux tarifaires ; la flexibilité, c’est important ! Consultez la politique d’annulation de l’hébergement sur notre site pour plus de détails sur les exclusions et les conditions.
Avis sur l’hébergement
Avis
8,2
Très bien
Les avis sont présentés par ordre chronologique, ils sont également soumis à une procédure de contrôle et vérifiés sauf indication contraire.
Note des voyageurs de 10 (Excellent), d’après 192 avis sur 360.
10 – Excellent
192
Note des voyageurs de 8 (Bien), d’après 67 avis sur 360.
8 – Bien
67
Note des voyageurs de 6 (Satisfaisant), d’après 47 avis sur 360.
6 – Satisfaisant
47
Note des voyageurs de 4 (Médiocre), d’après 21 avis sur 360.
4 – Médiocre
21
Note des voyageurs de 2 (Horrible), d’après 33 avis sur 360.
2 – Horrible
33
8,0/10
Propreté
7,6/10
Services et équipements
7,6/10
Infrastructures et conditions de l’hébergement
7,0/10
Arrivée
7,6/10
Communication
8,2/10
Exactitude de l’annonce
Avis
Avis vérifié
10/10 Excellent
Federico
22 déc. 2024
Les points forts : Propreté, infrastructures et conditions de l’hébergement, communication
All was great
Federico
Séjour de 3 nuits en octobre 2024
Avis vérifié
2/10 Horrible
Sergio
7 nov. 2025
Les points forts : Propreté et équipements
Les points faibles : Communication
Service sucks
Sergio
Séjour de 2 nuits en novembre 2025
Avis vérifié
2/10 Horrible
Fausto
23 nov. 2025
Les points faibles : Propreté, confort de la chambre, communication
Charlie Itaim always has the worst service out of all of Itaim. They only speak with you through WhatsApp and their attendants are rude and have no idea of what they are doing
Fausto
Séjour de 5 nuits en novembre 2025
Avis vérifié
10/10 Excellent
Qin Hua
15 mai 2024
Les points forts : Propreté, infrastructures et conditions de l’hébergement, communication
Very nice
Qin Hua
Séjour de 20 nuits en avril 2024
Avis vérifié
10/10 Excellent
Qin Hua
15 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement et communication
Very nice
Qin Hua
Séjour de 12 nuits en avril 2024
Avis vérifié
8/10 Bien
Jose
27 févr. 2025
Les points forts : Confort de la chambre et communication
Good cost benefit
Communication was ok, WhatsApp always replied. Garage door in&out done with msg on WhatsApp to open the gate. Location is perfect, cleaning could be better. Few issues with maintenance like water drain on the sink ( almost clogged) and water to fill the toilet bowl ( low pressure ). Nice facilities on the building. Overall I would recommend and would stay again in the future.
Jose
Séjour de 6 nuits en février 2025
Avis vérifié
2/10 Horrible
Voyageur vérifié
19 mai 2024
Les points faibles : Communication
Very difficult check in
Decent place but terrible communication
No front desk and very difficult and frustrating check in process
Voyageur vérifié
Séjour de 5 nuits en mai 2024
Avis vérifié
4/10 Médiocre
Simon
8 mai 2025
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement et communication
This property is a joke! The property is dirty and the things broke around. Hot water didn’t work and toilet/bidet is not working. The property communication is broken, and when we reached out to the security team, they asked us to check and inspect the electrical panel, and then they offered us to use the SPA open showers and facilities instead.
Simon
Séjour de 16 nuits en avril 2025
Avis vérifié
2/10 Horrible
Maria
18 janv. 2024
Les points faibles : Infrastructures et conditions de l’hébergement et communication
DO NOT STAY HERE! It is NOT SAFE! They gave my door’s security code to a men that enter my room in the middle of the night. I would upload pictures if I could!! Do yourself a favor and don’t stay here!
Maria
Séjour de 5 nuits en janvier 2024
Avis vérifié
4/10 Médiocre
Rafael
11 nov. 2024
Les points forts : Propreté et confort de la chambre
Les points faibles : Communication
Automated horro
Horrible communication and service!! Everything is automated.. and is very difficult to communicate or express… I had to wait in the rain after I was lied there was no lobby.. hated everything about the automated system and this company
Rafael
Séjour de 3 nuits en novembre 2024
Avis vérifié
2/10 Horrible
Maria
2 févr. 2024
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement et communication
I wouldn’t stay here again even if it was free! The locks are digital and the indoor lock does not work (I tried with 3 rooms from my family). I found out the lock doesn’t work because i woke up with A MAN IN MY ROOM IN THE MIDDLE OF THE NIGHT!!
Maria
Séjour de 15 nuits en janvier 2024
Avis vérifié
4/10 Médiocre
B
18 juil. 2025
Les points faibles : Propreté, confort de la chambre, communication
Dirty and not well maintained.
We received no information for Check-in.
The only contract number was a Whatsapp number answered by a robot. It was very dificult to manage to speak with a real person. In the meantime we were locked outside the apartment, not knowing what to do, at night.
Once inside, the walls are not well maintained. It doesn’t look neat. The curtains are very dirty (picture attached), as well as the furniture (picture attached).
The toilet seat was broken.
For something in the area of Itaim Bibi, it’s sure disappointing and not worth what they charge.
There wasn’t even a bottle of water in the fridge.
B
Séjour de 1 nuit en juillet 2025
Avis vérifié
4/10 Médiocre
Fausto
2 mai 2025
Les points faibles : Confort de la chambre et communication
Stay well away
Charlie Itaim is really going downhill. In the past 5 years I’ve stayed multiple times here and the service is going down and down and down.
This time my bathroom didn't have a mirror, impossible to shave for example. But the mirror used to be there, it just was probably broken and never replaced.
My room didn’t have WiFi working for 1 week, had to use a very slow connection from and adjoining room.
The cutlery they provide you is less and less. You get 2 glasses, 2 forks, 2 knife’s, it’s so sad how they count the amount of stuff they provide in this way instead of taking care of providing good service.
I will find a different accommodation for my next SP trip.
Fausto
Séjour de 5 nuits en avril 2025
Avis vérifié
4/10 Médiocre
Carolina
18 févr. 2023
Les points forts : Propreté et confort de la chambre
Les points faibles : Communication
Frustrating if you need any help
The place is pretty nice. I normally don't care about customer service BUT in their customer service is terrible. It's mostly a chat bot over WhatsApp. Hopefully, eventually a person answers and often isn't very helpful either. One of the problems was that my internet didn't work the whole time I was there (5 days). And I wasted quite a bit of time trying to talk with customer service to try to get help to get it fixed.
Carolina
Séjour de 5 nuits en février 2023
Avis vérifié
2/10 Horrible
Fausto
1 mai 2023
Les points faibles : Propreté, confort de la chambre, communication
Try somewhere else in flats, or even an Hotel
I've stayed in this building in the past in flats owned by a competitor of Charlie - they were called Casaí, and the service was 1000x better.
Charlie is a bad service provider, when you book with them the only way you have to communicate is through Whatsapp message, they don't have a number you can call, you can't call through Whatsapp as well, only messages.
They also never identify themselves in the chats, sometimes you can be lucky and find someone that is friendly, most times you will find someone that argues with you all the time.
Location is great for however has business to do in Faria Lima, but the quality is going downhill. For example these flats used to have loads of pillows, they now only have 2; it used to have big sized garbage cans, now only have tiny bathroom ones; it used to have a proper amount of cutlery/glasses, now you get whatever wasn't yet broken.
I hope someone quickly makes a competitor to Charlie so I can stay somewhere else.
Fausto
Séjour de 4 nuits en avril 2023
Avis vérifié
2/10 Horrible
Fausto
12 mai 2023
Les points faibles : Confort de la chambre et communication
We need more flats in Itaim Bibi not by Charlie
These flats used to be managed by a different company and were wonderful in the past.
Nowadays the only communication you get is through Whatsapp messages with staff that try to go out of their way to be horrible with you, and that won't care about 50% of your problems.
My flat only had 1 pillow, I complained, they didn't bring any extra pillow. My flat wifi password didn't work, they didn't care at all, took them 4 days to come over to the flat to see the problem (fortunately I had reset the router and used the default wifi name and password); you want to do early check in? Who do you think you are? A customer that requires proper service? We don't operate with those kinds of people here! Want to do a late check out? You must be kidding, get out of the room!
In this trip there were only 2 pillows in the bed; 1 small lousy pillow in the sofa; there was no extra blankets/duvets provided in case it gets cold; the outside area used to have 2 identical chairs and now you only get 1 (don't complain customer! I told you not to complain).
So... the people that manage these flats should really be managing a rundown pension in some favela, and not managing what is a good building and flats that have a LOT of potential - that is the main problem, this could be great if it wasn't the service involved.
I get anxious - in a bad way - when I stay here, thinking - how are they going to ruin my stay this time?
God... dreadful...
Fausto
Séjour de 1 nuit en mai 2023
Avis vérifié
6/10 Satisfaisant
Angelina
14 févr. 2026
Les points faibles : Propreté
Limpeza do quarto e manutenção dos utensílios
Angelina
Séjour de 5 nuits en février 2026
Avis vérifié
6/10 Satisfaisant
Denise
10 févr. 2026
Les points forts : Propreté
Les points faibles : Communication
As roupas de cama e banho estão muito desgastadas.
Localização excelente
Denise
Séjour de 5 nuits en février 2026
Avis vérifié
4/10 Médiocre
Valdeci
22 janv. 2026
Les points faibles : Propreté et équipements
Quarto com cheiro de mofo e muito cheiro de cigarro, pias e limpeza muito mal feitas, muito ruim infelizmente, ja fiquei outras vezes mais esta esta pessimo
Valdeci
Séjour de 1 nuit en janvier 2026
Avis vérifié
10/10 Excellent
Caio
17 janv. 2026
Les points forts : Propreté, confort de la chambre, communication
Em geral o quarto é fantástico, só o colchão que não estava bom.
Caio
Séjour de 2 nuits en janvier 2026
Avis vérifié
8/10 Bien
CHRISTIANE
8 déc. 2025
Les points forts : Communication
O colchão precisa ser trocado urgente, de um lado tem um buraco que a pessoa afunda, muito desconfortável, sai de lá com dor nas costas. E o ar refrigerado precisa de manutenção, pingando e dando estalos a noite toda.
Se acertar estes 2 pontos tá otimo, pois o local é muito bom, portaria funciona bem.
CHRISTIANE
Séjour de 3 nuits en décembre 2025
Avis vérifié
8/10 Bien
Mathaus
7 déc. 2025
Les points forts : Propreté et communication
Faltou itens que ajudariam como torradeira, mais sacos de lixo e água na geladeira. De resto, excelente.
Mathaus
Séjour de 3 nuits en décembre 2025
Avis vérifié
10/10 Excellent
Leandro
4 déc. 2025
Les points forts : Services et équipements et communication
Ótimo espaço
Leandro
Séjour de 5 nuits en novembre 2025
Avis vérifié
10/10 Excellent
JOAO
3 déc. 2025
Les points forts : Propreté, confort de la chambre, communication
ótimo apartamento, super bem localizado. excelente para viagens a trabalho.
JOAO
Séjour de 2 nuits en novembre 2025
Avis vérifié
2/10 Horrible
marcus
3 déc. 2025
Les points forts : Communication
Les points faibles : Propreté et équipements
Único ponto positivo é a localização. As fotos não condizem com os apartamentos, por elas, você espera um lugar relativamente novo, bem cuidado e limpo.. Mas a realidade é que os apartamentos estão extremamente mal cuidados!! Fiquei em dois, pois o primeiro tinha um ar que vazava, parede meio preta de infiltração e manchas no chão; já no segundo a fechadura não funcionava direito, e eu tinha que digitar a senha umas 4 vezes até conseguir entrar. Por fim, a cama também é confortável.
marcus
Séjour de 4 nuits en novembre 2025
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