Staff was friendly. Out of coffee both mornings, so had to find someone to restock. First night was great. 2nd night had a bunch of kids come at 11:00pm and was slamming doors, running up an down the hallway and talking loudly. Called front desk twice and finally by midnight it got quiet but then back at it at 6:30am. So I had a talk with them. Went to breakfast and realized there must have been a group of at least 60. Hotel staff needs to tell adults with a group of kids that they need to keep it quiet after 10:00pm-8:00am.
Received great support from Gabriella and Steve regarding a booking issue with 3rd party.
Furniture in standard King room we stayed in was not very comfortable. Would sure be nice to see hotels put more effort on providing comfortable furniture for their guests to relax on. If I new of a chain that made comfortable furniture a priority, I would make them my 1st choice. I stayed in La Qunita years ago and they had a recliner chair which was very comfortable.
The property was clean and well located being just off of route 80. My only issue was the breakfast items were poorly stocked when we arrived to eat just after 7AM. Both regular coffee urns were empty, the bacon and egg chafing dishes were empty and there were no spoons. The staff did refill them when asked but someone should have been paying closer attention,
Check in was fast and easy. Hotel very clean even walking down the hall it smelled clean. Rooms very nice and clean. Beds comfortable and very soft sheets. Would stay there again. The girl at the desk sent us to a very good restaurant for dinner which I would eat again at. Missed the morning breakfast but had bags ready to go for us. Just had to microwave the breakfast sandwich.