Escapade familiale près d’OKC : chiens acceptés !

From the owner: "Hi Debbie, thank you for your review. Your suggestions have been noted."

From the owner:Hi Camille, we're glad to hear that you found the house and beds clean, and we appreciate your positive comments about the yard being great for your dog.-We have taken your feedback about the furniture layout into consideration, and we plan to evaluate whether any adjustments could improve the space.-We were disappointed to hear about the communication issues you experienced and have committed to improving response times moving forward.-While the house layout might feel different due to the large furniture, we'll take this into consideration for future adjustments.-The check-in instructions were sent to you via email on the day of booking confirmation. We encourage guests to check their spam folder in case they miss it. The state of the property after your departure was not up to standard. We reported that the house was left in an unsanitary condition, with significant cleanup required. The house had a strong smell of cigarettes, despite being a non-smoking property, which was against the house rules.Your review is noted.

Hi Melaine, we’re so glad to hear your stay was perfect overall, though we’re sorry to hear that communication fell short. We followed up with the homeowner after reading your feedback, and they wanted to share the following:- We do our best to remain available to guests throughout their stay. For any future visits, we encourage guests to call or text us anytime, we’re available 24/7 and happy to help.Thanks for your valuable feedback as we continue to improve for future guests!