2/10 Horrible
Theresa S., Canton, GA
27 juil. 2023
Les points forts : Arrivée, communication, emplacement
Les points faibles : Propreté et exactitude de l’annonce
NIGHTMARE: Smoker's Paradise
I thought this would be an amazing property to stay at because it was close to the beach and dining options in the adorable village of Hatteras. From the first moment we opened the door, this place was a nightmare!! The house REEKS of cigarette smoke!! I immediately messaged the owner via text (I have since learned we should always message on the platform). I informed her the house had someone actively smoking in it at the time (the house is registered as a duplex, but it must have been converted as a duplex, and not originally built as a duplex. There is no fire wall between the units, only an interior door so you can hear the tv's and people talking on just the other side. The units seem to share the same air system (Note: I am not an licensed HVAC person, but the fresh cigarette smoke was coming into OUR ventilation system.)) And when I say someone was actively smoking in the unit, I expected to see someone at the kitchen table with a lit cigarette. The owner seemed to brush off my concerns and only said "Yeah, it's another tenant. We will speak with them." She certainly knew of this issue BEFORE our arrival!! ONLY after repeated messages to the owner complaining about the stench of the smoke, did the smoking stop INSIDE of the rental. I noticed the lack of fresh smoke on the afternoon of day 5 of our 6 day stay, after our return from the beach.. it smelled like stale smoke. Yay!! Water bugs throughout our stay & the outdoor shower needed to be fixed. It was fixed on day 5
Theresa S.
Séjour de 5 nuits en juillet 2023
