4/10 MĂ©diocre
Sarah C.
22 août 2024
Les points forts : Propreté et emplacement
Les points faibles : Arrivée et communication
Holiday tainted
The house is lovely and in a beautiful area but has not really been set up for renting.
The communication from the owner was poor, with no communication until just before arriving, and no instructions left for running the house. This then became an issue when we left. We had put all the recycling in the bins at the end of the drive. There was no bin or area for glass so we created a box with glass bottles in. This was then raised as an issue when we left, plus we were charged an additional ÂŁ83 for replacing bedlinen (which was apparently stained but no photo evidence was sent through to prove this, despite requesting this.)
We were also not warned that we would have to feed their cats and have them live in the house. The cats liked to jump on the beds and sleep with us, which frightened the children. We tried keeping the cats out at night, but they meowed and woke us up. So, if you do stay you should note that the cats live in the house.
Overall, we had a good stay as the area is beautiful, the house is peaceful and the pool is very well maintained. But our stay was left tainted by the cats, the poor communication and the excessive undeserved charge at the end.
Sarah C.
Séjour de 7 nuits en août 2024