4/10 Médiocre
Angela E.
21 mars 2024
Les points forts : Propreté, arrivée, emplacement
Les points faibles : Communication et exactitude de l’annonce
The Elmers stay
Upon arrival we found the unit adequately supplied and very clean. We were happy with this but very quickly we found out that we would not be able to access the internet or tv while we were staying for 10 days. The internet never did work. We called a couple of times but we were told, "this is a resort". After 3 phone calls to management and one attempt to reset the router, we were told they could move us to another resort. We were in Kimberling City to buy a house, so we knew we would need internet and this was one of the amenities that i searched for in a booking. We did not want to move to another resort at Indian Point. So we then went to buy a hotspot, an additional 100 dollars so that we could watch tv and take care of our business. The dvd player did not work either so we bought our own. We also had to request chairs for the patio and whe we called about this we were told that the unit had not been readied for the season yet, it took them a day to bring us chairs for our patio. We tried to use the oven but when we turned it on it smelled like urine. We couldn't even use the oven. As a property owner we will be having guests come in and we were also researching viable options for future family visits, this will not be an option for our future rentals.
The area is beautiful and serene, the grounds we also Beautiful.
Angela E.
Séjour de 10 nuits en mars 2024