6/10 Satisfaisant
Michaela R.
24 avr. 2020
Les points forts : Emplacement et exactitude de lâannonce
Les points faibles : Propreté
Lots of potential, but needs some work
This property is in a great community and has a wonderful set-up for groups with large rooms and private baths. Unfortunately, when we arrived, we discovered that it has not been well maintained and had not been properly cleaned. It was very dusty inside and there was dog hair everywhere (mind you this property has a no pet policy). We ended up cleaning it ourselves. We also cleaned the outdoor grill, which barely functioned when we arrived and was in desperate need of maintenance and in need of replacement parts. The outdoor furniture was filthy (we cleaned that too) and in disrepair (broken wicker, moldy seat cushions). Inside, while the bathrooms appeared to be clean, several of showers had very little water pressure or hot water. The family room furniture had visible tears, dirt and wear. In the game room, the pinball machine was loads of fun, but the shuffleboard game was unusable because it did not have the proper supplies. We stayed for twelve nights and there were not enough extra towels or sheets to change the beds without removing the sheets, washing them and putting them back on. In the kitchen, there were no glass/pyrex baking dishes nor a complete set of measuring spoons (we ended up buying a set that we left for the next renters). The pool was delightful, but only serviced once during our 12 night stay (the first day). I would love to stay in this community in villa with the same set up on our next stay, but I would not recommend renting this one until they commit to maintaining and cleaning it properly. It's the first time I've ever stayed in a rental property where we left it in nicer condition than it was when we arrived. Also, the first time we spent the first day of a vacation cleaning a rental property.
