Our checkin was smooth and a couple minor issues were resolved immediately. Our host Ian was readily available when needed, and he reached out to us to make sure that all was well during our stay. My wife and I would not hesitate to book this property again.
We enjoyed our 4-week stay. The home was clean and very comfortable and close to Theme Parks, Golf Courses and all amenities. Our Host, Ian, was very easy to work with and resolved our Patio and Hot Tub concerns immediately.
The only complaint for us was that there was no telephone landline and therefore not able to call locally or back to Canada.
I would highly recommend this Vacation Home.
The resort is a nice, large neighborhood with awesome staff. This unit backs up to the pond & has a patio & hottub. The club pool is warm but small & the pool deck/pool were busy most of our stay with weather in low 60s. The Tiki bar is affordable & has great staff. The resort feels very isolated. it takes about 15 minutes to Old Town, longer to Disney, etc. Not a good area for a runner.
Our issues started at check in. The unit has only a single key - not a code which inhibits separating from your travel party. Our key got stuck in the lock upon check in and the owner was unresponsive until the next day - we couldnt leave. The unit is lovely and has a great starter set of TP/soap, but lacks kitchen necessities like a cookie sheet and utensils. The cook pans (minus a frying pan) are beat up and the utensils are melted plastic. There isn't an instruction manual for the TV or when the hottub is serviced. The hottub cover is falling apart and duct taped together and styrofoam and leather pieces ended up in the hottub (gross). The master toilet runs and needs repair and the shower is incorrectly where it turns on to hot and not cold. Most of the vertical blinds are not complete. in the master, there were many missing and the curtains are sheer, so it was light in the bedroom every morning and you could see bedroom activity from outside. The doorwall screen/track broken. We had service come out 2x (very nice workers) not how we want to spend a vacation. My fam says 3 stars
This is a great place to stay. It was easy to find. The instructions on entering the home were clear and helpful. The home was clean and beautiful. My family of 4 stayed there and were very comfortable! The hot tub was the main reason I wanted this place, and it delivered! It was a great weekend. Thank you to our amazing hosts, Ian was so easy to get in touch with if needed. Check-out was a breeze with detailed instructions on what was expected of us. We actually talked about booking again in the future!
Les points faibles : Communication et exactitude de lâannonce
Disappointed
Our main reason for choosing this property was the hot tub. It would not heat and we left three messages with the owner Regarding the tub and a TV that did not work without response
We contacted VRBO three times and were put on hold for 20 plus minutes and finally hung up
The third VRBO call resulted in our securing the owners text number
We finally received results for the tv but nothing regarding the hot tub
We were so disappointed we left early
We are a family who started renting our vacation house, letting other families stay and enjoy our place as much as we have enjoyed it.
We live in the Orlando area and are available most of the time 24/7 to respond any inquiry or questions about the house. We will be more than happy to assist you with anything you may need during your vacations!
This property will bring so much fun to families, many memories and lots of experiences. You will love our place, the location, the amenities and of course the resort.
Our house , has been remodeled, just weeks ago, and everything is brand new! You will love it.
Our house , has been remodeled, just weeks ago, and everything is brand new! Its located just 10 to 15 minutes from Disney and major attractions. Its 24 hour guarded, gated and you have lots of amenities, like pool, jacuzzi, fitness center, movie theater, lake, basketball, volleyball and tennis court, among others!