The Waves Apartments W2

Thank you so much for your kind words. It was a pleasure to have you with us.

Thank you for your outstanding review, Cynthia. We pride ourselves on delivering top-quality service, and we're thrilled to hear you had an excellent stay. We look forward to your next visit! Thank you for your positive feedback.

Dear guest, Thank you for taking the time to share your feedback with us. First and foremost, we apologize for any inconvenience caused by the delayed check-in due to unforeseen circumstances. One of our team members was involved in a car accident and, despite the challenging situation, she made every effort to ensure your comfort and well-being. However, we must express our deep disappointment in the disrespectful behavior exhibited towards our team member. We hold ourselves to the highest standards of professionalism, and any form of disrespect towards our staff is not tolerated. After you have been informed of the accident, you rudely insulted our staff and were not comprehensive in any way towards the situation which was out of our control. The team did its best to ensure you would get the keys as soon as possible. You kept shouting on the phone and kept talking on a rudely manner towards us when all we did was try to assist you the best way we could. We are a professional team that values the comfort of all our guests and it was not our fault that this had happened. We kindly advise you to treat others with better respect and kindness which were lacking after such an awful event as a car accident. Furthermore, we believe that the best response to your dishonest review, will be the reviews from our predecessors and future guests. We wish you all the best.

Dear guest, thank you so much for a wonderful review. We hope to welcome you again another time at the property. We wish you all the best!

Dear Guest, Thank you very much for taking the time to share such a detailed review of your stay. We are delighted to hear that the check-in and check-out processes went smoothly and that our welcome gift and prompt communication via WhatsApp contributed positively to your experience. It's great to know that the cleanliness of the kitchen and bathroom met your standards, and we’ll continue working to ensure all areas of the apartment maintain a high level of cleanliness, including managing the natural effects of the sea's proximity. We hope to have the pleasure of welcoming you back in the future.

Thank you very much for your kind review! We're delighted to hear that you enjoyed the warm welcome, the local specialties in the welcome basket, and the apartment’s location right by the Atlantic Ocean. It's great to know that you found the apartment well-equipped and comfortable. We appreciate your feedback regarding the bed size. The beds are standard double (140 cm), but we understand that preferences may vary, and we’ll certainly take your comment into consideration for future improvements. It was a pleasure having you as our guest, and we hope to welcome you again for another relaxing stay on the beautiful north coast of the island.

Dear Anne-Marie, thank you so much for a wonderful review. We hope to have the opportunity to welcome you again. We wish you all the best!