The condo was very nice and had everything we needed. The building was well taken care of and the office workers were friendly. The condo felt clean but there were a few things the cleaning service overlooked before our arrival. Would not hesitate to stay in unit 822 east building again. Great place for a family with children or a couple that wants a family oriented stay. The pool was too cold for a first week of April stay. Wouldâve been nice if it was heated or there was an indoor pool for the cold rainy days.
Les points faibles : Communication et exactitude de lâannonce
Family Vacation 4/1/2024 April Fools
We had a good time and the weather was great! What we were surprised of is the massive construction going on! We were awakened every morning at 7:30 by power sanding and hammering. Even on our deck and outside our bedroom window. The swimming pools were closed and the hot tub was under the construction enclosure. When confronting the manager. She said she would ask the owners if they would discount our stay. We got a refund for the approximate cost of one night. The VRBO listing said 3 beds and 3 baths which is what we needed and it only had 2 bathrooms. We felt mislead about the construction and the listing.
Easy booking and check in. Beautiful condo and beach. This is the only condo on the emerald coast I have rented where they let tents and people not renting chairs to set up directly in front of the condo. We paid for chairs and umbrellas but the service allowed others to set up in anywhere they wanted. One of the attendants needs to have more training on how to communicate with guests. The condo and unit were wonderful but I donât know if I would use the service again if I can use my own chairs and set up wherever I want. It was the only negative part of the experience.
I was so looking forward to staying in this beachfront condo with my family for spring break. However, we booked it and then informed the next day that it was under construction and should not have been listed. I am giving them good stars on everything (except for accuracy of listing) because of their customer service. The property host was very kind and apologetic. We were not charged by the host, and VRBO refunded their service fee. I am mainly leaving a review so that others can learn from our mistake. Message the host BEFORE booking.