6/10 Satisfaisant
Ms S.
15 sept. 2025
Les points forts : Arrivée, communication, emplacement
Les points faibles : Propreté
We came here for the view!!! It was immaculate. The location was perfect to everything. The reason l rated a 3 star was because on our way there the address we were given was not an actual address number. It was a pinned location. The pin took us a few blocks aways. Fortunately our lyft driver was able to find the condo. He mentioned we should advise the owners they should provided an address. Not all drivers would not go out their way to find the location. Second, the condo was not clean. There was layers of dust and dirt on all the tables and dressers. The bathroom door had stains. The bathroom had urine and dirt stains on the toilet seat. When l messaged the owner no apology was given, they asked if we wanted the housekeeper to come. We refused, being we expected it to already be cleaned. After long traveling we did not want tobbe bothered .After we refused they asked if we wanted to leave and find somewhere else for full refund...? Which l felt was so inconsiderate being it wasnt our fault. I'd liked if a portion was offered as a refund due to inconvenience. We had to go to Walgreens to clean and disinfectant the condo and shouldn't have had to do that. It waa only 2 day stay due to those reasons, we wouldn't stay here again.
Ms S.
Séjour de 2 nuits en septembre 2025
