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Royal Retreat Townhouse 2

Galerie photos de l’hébergement Royal Retreat Townhouse 2

Intérieur
Restauration
Cuisine privée
Intérieur
Détail de l’extérieur

Avis voyageurs

6,4 sur 10

Points forts

  • Assez d’espace pour s’étaler
    Profitez d’un aménagement spacieux qui donne à tout le monde plus d’espace pour se détendre.
  • Emplacement central
    Avec cet emplacement pratique, vous n’êtes jamais bien loin de l’endroit où vous devez vous rendre.
3 chambres2 salles de bain ou plus6 personnes

Équipements populaires

  • Garage pour le parking
  • Cuisine
  • Lave-linge
  • Climatisation
  • Balcon
  • Wi-Fi gratuit

Découvrir la zone

Afficher la carte
St Albans, WV
  • Place, Billy Dunn Field
    ‪8 min à pied‬
  • Place, Ordnance Park
    ‪9 min à pied‬
  • Place, St. Albans Roadside Park
    ‪2 min en voiture‬
  • Airport, Charleston, Virginie-Occidentale (CRW-Yeager)
    ‪23 min en voiture‬

Chambres et lits

3 chambres (6 personnes)

Chambre 1

1 grand lit

Chambre 2

1 lit double

Chambre 3

2 lits 1 place

2 salles de bain, 1 WC avec lavabo

Salle de bain 1

Serviettes fournies · Baignoire ou douche · Toilettes

Salle de bain 2

Serviettes fournies · Toilettes · Douche uniquement

Salle de bain 3

Serviettes fournies · Toilettes

Espaces

Terrasse en bois ou patio
Véranda ou lanai
Cuisine
Balcon
Coin salle à manger séparé
Lock

Protégez vos paiements : réservez toujours sur Abritel.

N’acceptez jamais les demandes suspectes et utilisez toujours les moyens de réservation offerts sur notre site ou notre appli. Si une personne vous demande de réserver ou de payer directement auprès d’elle avant que vous effectuiez votre réservation sur Abritel, veuillez ne pas lui répondre et nous le signaler.
En savoir plus

À propos de cet hébergement

Royal Retreat Townhouse 2

Cette maison invite au confort et respire l'élégance moderne. Avec 3 chambres, 3 salles de bain, un espace de vie généreux et des finitions élégantes, vous profiterez d'un cadre parfait pour se détendre et se divertir. Beaux planchers et beaucoup de flux nocturne naturel dans la disposition ouverte et aérée de la maison. La chambre principale à l'étage a sa propre salle de bain privée ainsi qu'un immense dressing. Le forfait comprend également les meilleurs complexes de remise en forme et sportifs où votre abonnement comprend un entraînement personnel, des cours de fitness de haut niveau tels que le yoga, la danse et la zumba. Terrains de basket, boxe, musculation ainsi que toutes les autres commodités du complexe Action Sports. Tout cela est inclus et à deux pas de chez vous.

Ajoutez des dates pour connaître les prix

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Règlement intérieur

Arrivée après 15 h 00
Départ avant 11 h 00
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Enfants

Enfants autorisés : de 0 à 17 ans
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Événements

Événements non autorisés
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Animaux domestiques

Animaux de compagnie non autorisés
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Fumeurs/non-fumeurs

Hébergement non-fumeurs

Informations importantes

À savoir absolument

Hébergement n° 7338046a
Cet hébergement est géré par un hôte professionnel et fourni dans le cadre d’une activité commerciale, industrielle ou libérale, au sens de l’article 155 du Code général des impôts
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
Possibilité de location à long terme
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de monoxyde de carbone
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend le dispositif de sécurité suivant : un verrou de sûreté
Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.

À propos du quartier

St Albans

À St Albans, cette maison de vacances vous promet de passer un séjour exceptionnel. Envie de découvrir ce que vous réservent les environs ? Dirigez-vous vers les célèbres Bank of St. Albans Building et Cox-Morton House, ou laissez-vous surprendre par la beauté de la nature locale auprès des magnifiques Wallace Hartman Nature Preserve et Billy Dunn Field. Envie de vivre un moment unique lors de votre séjour ? Consultez l'affiche des fantastiques Charleston Civic Center (centre communautaire) et Crawford Field, et préparez-vous à vibrer !
Afficher plus de locations saisonnières à CharlestonS’ouvre dans une nouvelle fenêtre
Carte
St Albans, WV

À proximité

  • Billy Dunn Field - 8 min à pied - 0.7 km
  • Ordnance Park - 9 min à pied - 0.8 km
  • Saint Albans City Park - 14 min à pied - 1.2 km
  • Benedict Circle Triangle Park - 14 min à pied - 1.2 km
  • St. Albans Roadside Park - 2 min en voiture - 2.1 km

Comment se déplacer

  • Gare de Charleston - 15 min en voiture
  • Aéroport de Charleston Yeager (CRW) - 21 min en voiture

Restaurants

  • ‪McDonald's - ‬4 min en voiture
  • ‪McDonald's - ‬13 min en voiture
  • ‪KFC - ‬4 min en voiture
  • ‪Marco's Pizza - ‬3 min en voiture
  • ‪Golden Corral - ‬12 min en voiture

Foire aux questions

Les animaux domestiques sont-ils admis dans l'hébergement ?

Non, les animaux de compagnie ne sont pas admis au sein de l'hébergement.

Combien coûte un séjour dans l’hébergement Royal Retreat Townhouse 2 ?

À partir du 31 juil. 2026, les prix constatés pour un séjour d’une nuit pour deux adultes dans l’hébergement Royal Retreat Townhouse 2 le 11 août 2026 commencent à 158 €, taxes et frais compris. Ce prix est fondé sur le prix par nuit le plus bas constaté dans les dernières 24 heures pour des séjours dans les 30 prochains jours. Les prix sont susceptibles de changer. Choisissez vos dates pour obtenir des prix plus exacts.

À combien s’élèvent les frais de parking ?

Un parking est disponible sur place.

Quelle est l'heure d'arrivée à l'hébergement Royal Retreat Townhouse 2 ?

Les arrivées sont prévues à partir de 15 h 00.

Quelle est l'heure de départ de l'hébergement Royal Retreat Townhouse 2 ?

Le départ a lieu à 11 h 00.

Où se situe l'hébergement ?

Vos vacances à St Albans commencent ici ! Cette maison de vacances se trouve à moins de 10 minutes de marche de Billy Dunn Field, Ordnance Park et Saint Albans City Park. Benedict Circle Triangle Park et Baier Street Park se trouvent également à moins de 15 minutes.

Avis

6,4
Les avis sont présentés par ordre chronologique, ils sont également soumis à une procédure de contrôle et vérifiés sauf indication contraire.
En savoir plusS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 8 avis sur 32.
Note des voyageurs de 8 (Bien), d’après 9 avis sur 32.
Note des voyageurs de 6 (Satisfaisant), d’après 3 avis sur 32.
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 32.
Note des voyageurs de 2 (Horrible), d’après 9 avis sur 32.

6,4/10

Propreté

7,2/10

Arrivée

5,4/10

Communication

7,4/10

Emplacement

6,6/10

Exactitude de l’annonce

Avis

Avis vérifié

10/10 Excellent

Tara S.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Nice property

Very nice place. Very spacious.
Séjour de 1 nuit en juillet 2024
Avis vérifié

8/10 Bien

Andrea M.

Les points forts : Propreté, arrivée, emplacement et exactitude de l’annonce
Les points faibles : Communication
The pictures are accurate, however both couches need support or replaced. Everything was clean tho. The kitchen pots & pans are very minimal. Utensils are on the low side. My husband, myself& my 12 yr old son stayed here. We had to wash dishes every night as there wouldnt be enough Utensils for the next day. No salt or spices. Tho it was better than spending money to eat out every night. There was not any dish soap or dishwasher pods until the next morning. We checked in a little after 4pm on Thursday, brought our stuff inside, made a quick dinner &relaxed after driving for 7 hrs. When we got up to explore the area friday morning, came back late afternoon I noticed there were cleaning supplies on the counter that were not there when we checked in thursday or b4 we left in A.M. There were a few things I messaged the owner/host about just to let him know, it didn't deterr us from staying there or anything. Just figured he may want to know so I informed him. I never heard back from him at all. The entry code worked no issue. The password for the wifi is not what was sent to me. Its all located on the actual wifi box tho. The washer& dryer were great to have. There weren't instructions on what I was suppose to do clean up wise before I checked out so I at least washed the towels,cloths n dishes we had used and dried them. I bagged up our trash &left it by the front door as we couldn't locate an outdoor can. Better than all the negative reviews. Maybe im just not picky.
Séjour de 3 nuits en juin 2026
Avis vérifié

8/10 Bien

mrgreenhill

Les points forts : Propreté, arrivée, emplacement et exactitude de l’annonce

lovely little place

Stayed with family of 6. Nice place, very clean. Was able to park in garage which was nice. Only downside was that internet didn't work (some network/password miscommunication) and property manager didn't reply with new login info till after we'd left the following day. That was hard with teenagers, but otherwise, good stay.
Séjour de 1 nuit en août 2024
Avis vérifié

2/10 Horrible

Nery F.

Les points forts : Arrivée et emplacement
Les points faibles : Propreté et communication

Worst stay. Don’t book from this person!

Place was dirty, bedding that was still from previous stay cuz beds were unmade, bathrooms were dirty, and no communication from host except when we were going to check in.
Séjour de 1 nuit en mai 2023
Avis vérifié

8/10 Bien

Rick P.

Les points forts : Arrivée et emplacement
Les points faibles : Exactitude de l’annonce

Great location and accommodation.

The condo is a great location for our purposes. The double bed and master bedroom mattress were awful. We would like to have had a blow dryer and iron available. There were some issues with the internet which made it difficult to watch anything on the TV. We really like the place but felt a few upgrades would make this an a+ place to stay for my family. Knowing we have a couple of more trips to settle my father’s estate we would stay there again, but would prefer a few upgrades mentioned.
Séjour de 4 nuits en décembre 2022
Avis vérifié

6/10 Satisfaisant

Brandon G.

Les points forts : Propreté, arrivée, communication et emplacement

The stay okay but some issues

The issues was the smoke alarm kept falling down. and Water damage from a leaky pip from bath room.
Séjour de 3 nuits en mars 2024
Avis vérifié

8/10 Bien

Bridget M.

Les points forts : Propreté, arrivée, emplacement et exactitude de l’annonce
Les points faibles : Communication

Nice place to stay.

The place was clean and spacious. Plenty of space for 6 adults and a 1yr old to spread out. There were more stairs then I expected but we used a chair to block them off from a curious toddler. I messaged the owner because we couldn't get wifi to work, never heard back. We did eventually get it to work but would have been nice to have gotten a reply back. Also the remote for the tv downstairs didn't work and that TV also kept cutting in and out, not sure it was bc the tv or cable company. Other than that we had a great stay.
Séjour de 2 nuits en mars 2023
Avis vérifié

2/10 Horrible

James G.

Les points faibles : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Spectacular Failure

Booked weeks in advance. Received the door code. Arrived. Door code didn’t work. No contact number for the host. Wouldn’t respond to email or to VRBO Customer Service. Was on the line for over an hour before booking a hotel. Host contacted us later, but we were happily at the Holiday Inn. VRBO on the phone offered minimal compensation, but I don’t expect them to follow through. Miserable experience. Should have read the reviews, as this appears to happen frequently at this property.
Séjour de 3 nuits en mai 2024
Avis vérifié

4/10 Médiocre

Rebecca H.

Les points forts : Propreté
Les points faibles : Arrivée, communication, exactitude de l’annonce

Disappointed

I have to say I am very disappointed in this VRBO. I have stayed at many VRBO in the past and never had the issues we had here. 1) entry code was not correct 2) WIFI password was not working 3) 2 out of 3 TV did not work 4) Dirty dishes in dishwasher when we arrived ! No soap 5) metal step threshold not screwed into floor , trip hazard 6) master bed horrendous! It made such a loud noise as if the frame was broken . 7) trash under twin beds, candy wrappers etc. 8) hall bathroom upstairs towel rack falls off wall when towel on it Over all the condo was clean and a convenient location for us . If these issues are resolved our family would most likely use this condo again.
Séjour de 2 nuits en juillet 2023
Avis vérifié

6/10 Satisfaisant

Erica S.

Les points forts : Emplacement
Les points faibles : Propreté, communication, exactitude de l’annonce

Deceptive listing

Cleaning crew does not do a good job, best treatment we got was from the contractor who came to fix the air conditioner (iced over from ground to second floor, plus filters that hadn't been changed in a long time). The master bed was AWFUL. Very rickety and not supportive at all. So uncomfortable. Same for the double bed. A better choice would have been to keep an older washer and dryer (way too many settings, bluetooth connection, etc) and replaced the mattresses in those two rooms instead. The deck is horribly unsafe with broken boards. The living room couches were similarly unsupportive and need replacing. There may be a broken chair with the dining set. We had to purchase light bulbs and batteries in order to watch any TV in the house, and to have light in the stairwell or at the dining table. Light fixture at dining table is very low--multiple people in our party hit their heads when standing back up. Finally it was challenging to get in touch with anyone about these multiple issues, so we had to contact VRBO, the property management company, and the owner multiple times. This location was large enough to accommodate our family, plus close enough to those we were visiting, but these were the only ecemr
Séjour de 7 nuits en juillet 2024
Avis vérifié

2/10 Horrible

Mike K.

Les points forts : Arrivée
Les points faibles : Propreté, communication, emplacement et exactitude de l’annonce

Not good stay and I do not recommend anyone to stay

VRBO picture is good and we chose to stay there but when we got there everything is bad and old. Bed are worn and I can feel the bed springs. Couches are worn and no cushion. When I sat down I sank low and also smelled of smoke. We could not sit at the couches and relax. Master shower is dripping and made dripping noise all night while I tried to sleep. Pots and pans were all scratched and rusty. I would not use them to boil water in them. Bath towel and other towels provided were stained. Carpets were vacuumed but behind the bed and under the beds were all dusty and dirty. Silver wear were cheap Dollar General spoons and forks. There were 4 plated and 2 smaller plates and 3 bowls. One was chipped. Not enough for 6 people to stay original schedule. The hot water tank is very small and after one person took as shower, I had to wait about 20 minutes before there was hot water but before I can fill the tube, hot water ran out. I don't know what standard VRBO has for people to qualify and become VRBO renters but I doesn't look like VRBO has any standard at all. Any dirty establishment can be VRBO renters. We tried to stay out as much as possible because we could not sit on couch to relax and watch TV. Couched smelled and no cushion and I sank low when I sat down. The living room was not a place for relaxation.
Séjour de 4 nuits en juillet 2024
Avis vérifié

2/10 Horrible

Jason H.

Les points faibles : Propreté, arrivée, exactitude de l’annonce

Warning! Safety and Cleanliness Concerns

The check-in time for this house is 3. A few minutes after 3, we were contacted by the host and informed that the house had not yet been cleaned and asked what time we were planning on arriving. We told them 6, but, because of the event we were attending, we did not arrive until 7:30. When we arrived to the house, the passcode we were given was not the right code to enter the house. We attempted to call the host, but were interrupted by the people arriving to clean the house. The cleaning staff were washing the bedding and towels when we left for dinner. They apologized and said everything would be finished when we came back from eating. However, when we came back, the only thing that had been done was the beds had been made. The bathrooms and flooring had not been cleaned which was evident by the dead insects, hair, and trash on the floor and the smears in the toilet. Upon further inspection, the bedding on the beds were dirty and smelled. Before we went to bed, we replaced the sheets and blankets on 2 of the beds due to stains and had to flip 1 mattress due to the large and very obvious urine stain. There are 3 TV’s in the house and 3 remotes for each, but only 1 remote had batteries. We used that remote to turn on the TV in the living room. The living room furniture was well used and very thin. The main light for the stairs had burned out bulbs. We also found the all windows and sliding doors unlocked and some were open. We would not recommend staying at this location.
Séjour de 1 nuit en mai 2024
Avis vérifié

6/10 Satisfaisant

Lauren H.

Les points forts : Propreté, arrivée, emplacement et exactitude de l’annonce
Les points faibles : Communication
The living spaces, kitchen, dining area, bedrooms, two and a half bathrooms were generally as listed. There unfortunately we're no hand towels in the bathrooms but just large body towels and washcloths only. The beds were quite uncomfortable spring mattresses. We slept in the master bedroom and our 6-year-old slept in the second bedroom. Our daughter slept in a pack and play with the twin beds, so we didn't really test those beds much. The living room had a couple of couches that were very worn and probably need reinforced or replaced. It was really nice to have a garage to park in since we came in somewhat late. The check-in was very easy with a keypad on the front door. There were very limited kitchen supplies, but we didn't really need these during the stay. There were also no checkout instructions. We only use the TV in the living room and the remote really didn't work. There was only one battery and we switched it out from a battery upstairs. The Wi-Fi password was also wrong as listed. It was right on the box, but when we reached out to the owner about this we never received a reply. It was after 10 o'clock when we reached out, but we still never received a reply message even the next morning. Overall satisfactory stay for a quick overnight
Séjour de 1 nuit en juillet 2026
Avis vérifié

8/10 Bien

Jeremy M.

Les points forts : Arrivée, communication, emplacement et exactitude de l’annonce

Owner and property manager easy to reach.

Check in was simple. We had an issue when we got there at 9:30p, called and got right ahold of owner and property manager who was very prompt about fixing our issue and making it right. Overall the house was perfect for What we needed with plenty of space. Cons- while these weren’t horrible it’s just a few things that could use some attention soon. house could good a good deep clean, new beds, and new carpet.
Séjour de 2 nuits en décembre 2022
Avis vérifié

10/10 Excellent

Patti & Richard W.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Awesome upgrade

We were pleasantly surprised to get an upgrade to a unit right next to the one we initially confirmed. This property was immaculate magnificent outstanding the the word awesome comes to mind more often than anything.
Séjour de 1 nuit en septembre 2022
Avis vérifié

6/10 Satisfaisant

Kathleen B.

Les points forts : Propreté
Les points faibles : Arrivée et communication

Beautiful Space

We had trouble checking in at the Athletic Center across the street as advised. They couldn’t find our reservation and were unclear what unit we were to be in (the paperwork I had was unclear). They were helpful in resolving the issue and “upgraded” us to a bigger place. The apartment was beautiful, well decorated and very clean. However it did not have some of the little amenities that most Vrbos I’ve been to before have. Little things like coffee for the coffee maker or a sponge and dish soap. It could be because this particular unit was not expecting guests. It felt a bit sterile but it’ served it’s purpose. Very comfortable bed!
Séjour de 1 nuit en août 2022
Avis vérifié

8/10 Bien

Tammy H.

Les points forts : Propreté, emplacement, exactitude de l’annonce
Les points faibles : Arrivée

Comfy Cozy!

Loved the location! Right next to grocery store and pizza place. Super comfortable and quiet. Perfect for everyone to spread out, play cards, eat, sleep, and watch tv. Slept like a baby. The one recommendation is you should make contact prior to arrival just to make sure you have access code or key. It was the only hiccup in the overall experience. Will definitely save this listing for the future. Great home, thank you.
Séjour de 2 nuits en juillet 2022
Avis vérifié

2/10 Horrible

Brad J.

Les points faibles : Propreté, communication, emplacement et exactitude de l’annonce

Stay Away!!

Upon arriving at the property in St. Albans, the first obstacle was parking. The driveway is short and the street that it is on is narrow and one-way, making it a challenge to get my truck parked. The people that we were traveling with had to park at the sports complex due to the driveway situation. We could have worked with that. Heading up the front steps, the railing was terribly unsteady and did not appear to be anchored on to the steps very well. The code on the lock seemed to work fine (more on this later) and upon opening the front door, the place just plain smelled bad. Like it had a string of previous people that vaped in it and did not get cleaned. Stepping in, the carpet on the steps was matted and filthy. Obviously not cleaned for a while, much less vaccuumed. Heading up the stairs to the main level, the furniture in the living room was broken down and dirty. Heading into the kitchen, our shoes were sticking to the laminate floor, like they had not been cleaned in way too long. The floor in the dining area was the same. On top of this, there was a bag of trash on the deck from a previous person and the blinds were stained and dusty. Going up the stairs to the bedrooms, the carpet was again matted and dirty with obvious stains on many steps and the landing. In the main bathroom off the hallway, the floor had small pieces of toilet paper balled up on the floor. In addition to this, there were still spots in the toilet where someone obviously ate something that didn't agree with them and sprayed the back of the bowl. Disgusting. Heading into the master bedroom, at least the bed was made, but the floor in the attached master bath was again sticky and there was an oily haze all across the bathroom mirror, obviously not cleaned. In one of the other bedrooms, the bi-fold door on the closet was broken and upon opening it, it had a strong marijuana smell. On top of all of the above, there was visible dust on the tops of the door casings and on the air vents. After considering our options, we decided to cancel our second stay on the way back home and stay at a hotel in nearby Charleston. While checking in to the hotel, the person working the front desk said that they used to work for the cleaning crew that was responsible for this very property. They indicated that the crew was fired and they were unaware if anyone was actually cleaning this property. Do yourself a favor, get a hotel room in Charleston.
Séjour de 1 nuit en mai 2022
Avis vérifié

8/10 Bien

Rebecca B.

Les points forts : Arrivée, communication, exactitude de l’annonce

Accommodating

We forgot to contact them because we were checking in late. Jeff was awesome and got us in no problem.
Séjour de 1 nuit en mars 2022
Avis vérifié

10/10 Excellent

David C.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Already booked again

We enjoyed our stay very much , we are working on a project in Charleston so it was more like home with all the creature comforts rather than just a place to sleep while vacationing every
Séjour de 1 nuit en novembre 2021
Avis vérifié

10/10 Excellent

David C.

Les points forts : Propreté, arrivée, emplacement et exactitude de l’annonce

Coming back

We really enjoyed our stay and already booked a return trip for another 3 weeks after Thanksgiving
Séjour de 10 nuits en novembre 2021
Avis vérifié

2/10 Horrible

Morgan S.

Les points faibles : Propreté, communication, exactitude de l’annonce

Grandfather’s 100th Birthday trip

I returned to St Albans to celebrate my grandfather’s 100th birthday. I have stayed 2 times in the first unit of these townhouses. No problems, I assumed this unit would be comparable. It was not.. It has a filthy floor. Absolutely disgusting carpet! Very, very stained and not vacuumed well or at all..And dirty, food stained kitchen floor. Yuck! I do not care as much about decor as I do cleanliness and comfort. So that takes us to the bedding. My 30yr old daughter concerned with sheets decided to wash sheets before sleeping on them. Found yellow stained unwashed mattress pad:/ and nasty pillows. There were not even pillows in one bedroom.I ended up going and buying $300 worth of cleaning supplies, sheets, pillows and blankets just to be able to sleep. Not acceptable.I just wanted to be able to enjoy my family and this special event and instead had to deal with this place. Picked this location because of convenience to my grandfather’s house. I will not be staying here next visit.
Séjour de 4 nuits en août 2021
Avis vérifié

2/10 Horrible

Isaiah G.

Les points faibles : Arrivée, communication, exactitude de l’annonce

Absolutely Terrible!!

It all started when we arrived to check-in. I was told to check-in at the sports center next to the apartment. When we arrived the sports center had closed early. I messaged the property owner but got not response. After an hour of waiting with no response, I finally I tried calling the closed business to see if someone might answer. To my surprise someone answered. The person that answered explained they were already home for the day and was confused why I would check-in at their place of business. They asked me for my number and said they would have someone call me back. I finally got a return call, but the girl I spoke with had no idea what unit I had reserved. She guessed which unit it probably was (that's a scary sentence you just read, but it's very accurate). Luckily she was correct. Once we got inside we immediately noticed how warm it was. Yep, you guessed it... the a/c was broke (both the upstairs and downstairs units). We also noticed that the kitchen was not the same kitchen that was in the pictures. The appliances were old, white, and the fridge has multiple broken shelves. I called the lady back and told her about the a/c and the kitchen. She said that the pictures were incorrect and that I would have to wait until the next day for someone to came look at the a/c since it was after 5pm. At this point it was too late to look for another place to stay so we opened the windows and started unpacking. I wanted to connect my phone to the wifi but wouldn't you know it, it wasn't working either. We spend 2 of the 3 days with no working a/c and no wifi. I never once heard from the property owner, just someone the girl that worked for him. I messaged him multiple times requesting help and eventually asking for a partial refund. I got no response. This is by far the worst experience I have ever had. I would never think about staying here again and I recommend you not stay here either. Please, I don't care if this is your only option, stay somewhere else. This review is saving you a major headache and a terrible experience.
Séjour de 2 nuits en juin 2021
Avis vérifié

2/10 Horrible

Abby S.

Les points faibles : Propreté, arrivée, communication et exactitude de l’annonce

Dirty and Disorganized

Do not stay here! The confirmation email said to check in at the sports complex next door. The very nice kid there hadn’t been told to expect us, called someone who came 10-15 minutes later who also hadn’t expected us despite the reservation made months ago. That guy walked in on people staying in an adjoining unit unannounced. Then went to check the unit we had reserved which hadn’t been cleaned. He removed the trash and told us we’d have to wash the sheets ourselves and he’d make sure the cleaning fee was refunded. Without many options we agreed. We stripped the beds and did the laundry but that was only the beginning. The entire apartment was filthy. The carpet was disgusting and the bathrooms were awful. Hair in the shower and sink drains- no clean or even extra towels to use. I have never ever written a review like this. We have always had excellent experiences with short term rentals. I messaged the owner as the cleaning fee has still not been refunded and have not received ANY communication from them. We reserved this apartment for our return next week and have asked to cancel that reservation. We have asked for a full refund due to the inaccuracy of the listing and awful experience we had this weekend. If we do not receive a response I will be filing a complaint with VRBO. We have stayed in the unit next door operated by the same owners several times and always had excellent experiences. I was shocked at the state of this second unit. Please make this right!
Séjour de 1 nuit en juin 2021
Avis vérifié

8/10 Bien

Molly K.

Les points forts : Arrivée, emplacement, exactitude de l’annonce

Thanksgiving in West Virginia

Was a great place for the three of us to enjoy Thanksgiving. Plenty of room. Good bargain for the price.

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