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Royal Retreat Townhouse 2

Galerie photos de l’hĂ©bergement Royal Retreat Townhouse 2

DĂ©tail de l’extĂ©rieur
Restauration
Chambre
Chambre
Chambre

Avis voyageurs

6,4 sur 10
3 chambres2 salles de bain ou plus6 personnes

Équipements populaires

  • Cuisine
  • Lave-linge
  • SĂšche-linge
  • Wi-Fi gratuit
  • Climatisation
  • Espace extĂ©rieur

DĂ©couvrir la zone

Afficher la carte
St Albans, WV
  • Place, Ordnance Park
    â€Ș9 min Ă  pied‬
  • Place, Saint Albans City Park
    â€Ș14 min Ă  pied‬
  • Place, Baier Street Park
    â€Ș17 min Ă  pied‬
  • Airport, Charleston, Virginie-Occidentale (CRW-Yeager)
    â€Ș23 min en voiture‬

Chambres et lits

3 chambres (6 personnes)

Chambre 1

1 grand lit

Chambre 2

1 lit double

Chambre 3

2 lits 1 place

2 salles de bain, 1 WC avec lavabo

Salle de bain 1

Serviettes fournies · Baignoire ou douche · Toilettes

Salle de bain 2

Serviettes fournies · Toilettes · Douche uniquement

Salle de bain 3

Serviettes fournies · Toilettes

Espaces

Terrasse en bois ou patio
VĂ©randa ou lanai
Cuisine
Balcon
Coin salle à manger séparé
Lock

Protégez vos paiements : réservez toujours sur Abritel.

N’acceptez jamais les demandes suspectes et utilisez toujours les moyens de rĂ©servation offerts sur notre site ou notre appli. Si une personne vous demande de rĂ©server ou de payer directement auprĂšs d’elle avant que vous effectuiez votre rĂ©servation sur Abritel, veuillez ne pas lui rĂ©pondre et nous le signaler.
En savoir plus

À propos de cet hĂ©bergement

Royal Retreat Townhouse 2

Cette maison invite au confort et respire l'Ă©lĂ©gance moderne. Avec 3 chambres, 3 salles de bain, un espace de vie gĂ©nĂ©reux et des finitions Ă©lĂ©gantes, vous profiterez d'un cadre parfait pour se dĂ©tendre et se divertir. Beaux planchers et beaucoup de flux nocturne naturel dans la disposition ouverte et aĂ©rĂ©e de la maison. La chambre principale Ă  l'Ă©tage a sa propre salle de bain privĂ©e ainsi qu'un immense dressing. Le forfait comprend Ă©galement les meilleurs complexes de remise en forme et sportifs oĂč votre abonnement comprend un entraĂźnement personnel, des cours de fitness de haut niveau tels que le yoga, la danse et la zumba. Terrains de basket, boxe, musculation ainsi que toutes les autres commoditĂ©s du complexe Action Sports. Tout cela est inclus et Ă  deux pas de chez vous.

Ajoutez des dates pour connaĂźtre les prix

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  • SĂšche-linge
  • Animaux de compagnie admis
10.0 sur 10, Exceptionnel, (8 avis)
3 Bedroom House minutes to Downtown Charleston WV

RÚglement intérieur

Arrivée aprÚs 15 h 00
Âge minimum pour la location : 24 ans
Départ avant 11 h 00
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Enfants

Enfants autorisés : de 0 à 17 ans
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ÉvĂ©nements

ÉvĂ©nements non autorisĂ©s
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Animaux domestiques

Animaux de compagnie non autorisés
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Fumeurs/non-fumeurs

HĂ©bergement non-fumeurs

Informations importantes

À savoir absolument

Cet hĂ©bergement est gĂ©rĂ© par un hĂŽte professionnel et fourni dans le cadre d’une activitĂ© commerciale, industrielle ou libĂ©rale, au sens de l’article 155 du Code gĂ©nĂ©ral des impĂŽts
Des frais pour toute personne supplĂ©mentaire peuvent ĂȘtre facturĂ©s et dĂ©pendent de la politique de l'hĂ©bergement
Une piĂšce d'identitĂ© officielle avec photo et un dĂ©pĂŽt de garantie en espĂšces, par carte de crĂ©dit ou par carte de dĂ©bit, peuvent ĂȘtre demandĂ©s Ă  l'arrivĂ©e pour couvrir tous frais imprĂ©vus
Les demandes spĂ©ciales, qui ne peuvent pas ĂȘtre garanties, sont soumises Ă  disponibilitĂ© Ă  l'arrivĂ©e et peuvent entraĂźner des frais supplĂ©mentaires
Les fĂȘtes et les Ă©vĂ©nements de groupe sont interdits
Possibilité de location à long terme
L'hÎte a indiqué que l'hébergement était équipé d'un détecteur de monoxyde de carbone
L'hÎte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend le dispositif de sécurité suivant : un verrou de sûreté
Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.

À propos du quartier

St Albans

À St Albans, cette maison de vacances vous promet de passer un sĂ©jour exceptionnel. Envie de dĂ©couvrir ce que vous rĂ©servent les environs ? Dirigez-vous vers les cĂ©lĂšbres Bank of St. Albans Building et Cox-Morton House, ou laissez-vous surprendre par la beautĂ© de la nature locale auprĂšs des magnifiques Wallace Hartman Nature Preserve et Billy Dunn Field. Envie de vivre un moment unique lors de votre sĂ©jour ? Consultez l'affiche des fantastiques Crawford Field et Memorial Ice Arena, et prĂ©parez-vous Ă  vibrer !
Afficher plus de locations saisonniĂšres à CharlestonS’ouvre dans une nouvelle fenĂȘtre
Carte
St Albans, WV

À proximitĂ©

  • Billy Dunn Field - 8 min Ă  pied - 0.7 km
  • Ordnance Park - 9 min Ă  pied - 0.8 km
  • Saint Albans City Park - 14 min Ă  pied - 1.2 km
  • Benedict Circle Triangle Park - 14 min Ă  pied - 1.2 km
  • Baier Street Park - 17 min Ă  pied - 1.5 km

Comment se déplacer

  • Gare de Charleston - 15 min en voiture
  • AĂ©roport de Charleston Yeager (CRW) - 21 min en voiture

Restaurants

  • â€ȘMcDonald's - ‬4 min en voiture
  • â€ȘMcDonald's - ‬13 min en voiture
  • â€ȘKFC - ‬4 min en voiture
  • â€ȘMarco's Pizza - ‬3 min en voiture
  • â€ȘTudor's Biscuit World - ‬11 min Ă  pied

Foire aux questions

Les animaux domestiques sont-ils admis dans l'hébergement ?

Non, les animaux de compagnie ne sont pas admis au sein de l'hébergement.

Combien coĂ»te un sĂ©jour dans l’hĂ©bergement Royal Retreat Townhouse 2 ?

À partir du 2 mai 2026, les prix constatĂ©s pour un sĂ©jour d’une nuit pour deux adultes dans l’hĂ©bergement Royal Retreat Townhouse 2 le 7 juin 2026 commencent Ă  94 €, taxes et frais compris. Ce prix est fondĂ© sur le prix par nuit le plus bas constatĂ© dans les derniĂšres 24 heures pour des sĂ©jours dans les 30 prochains jours. Les prix sont susceptibles de changer. Choisissez vos dates pour obtenir des prix plus exacts.

À combien s’élĂšvent les frais de parking ?

Un parking est disponible sur place.

Quelle est l'heure d'arrivée à l'hébergement Royal Retreat Townhouse 2 ?

Les arrivées sont prévues à partir de 15 h 00.

Quelle est l'heure de départ de l'hébergement Royal Retreat Townhouse 2 ?

Le départ a lieu à 11 h 00.

OĂč se situe l'hĂ©bergement ?

Vos vacances Ă  St Albans commencent ici ! Cette maison de vacances se trouve Ă  moins de 10 minutes de marche de Billy Dunn Field, Ordnance Park et Saint Albans City Park. Benedict Circle Triangle Park et Baier Street Park se trouvent Ă©galement Ă  moins de 15 minutes.

Avis

6,4
Les avis sont présentés par ordre chronologique, ils sont également soumis à une procédure de contrÎle et vérifiés sauf indication contraire.
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Note des voyageurs de 10 (Excellent), d’aprùs 8 avis sur 30.
Note des voyageurs de 8 (Bien), d’aprùs 8 avis sur 30.
Note des voyageurs de 6 (Satisfaisant), d’aprùs 3 avis sur 30.
Note des voyageurs de 4 (MĂ©diocre), d’aprĂšs 2 avis sur 30.
Note des voyageurs de 2 (Horrible), d’aprùs 9 avis sur 30.

6,4/10

Propreté

7,0/10

Arrivée

5,8/10

Communication

7,4/10

Emplacement

6,4/10

Exactitude de l’annonce

Avis

Avis vérifié

10/10 Excellent

Tara S.

Les points forts : PropretĂ©, arrivĂ©e, communication, emplacement et exactitude de l’annonce

Nice property

Very nice place. Very spacious.
Séjour de 1 nuit en juillet 2024
Avis vérifié

8/10 Bien

mrgreenhill

Les points forts : PropretĂ©, arrivĂ©e, emplacement et exactitude de l’annonce

lovely little place

Stayed with family of 6. Nice place, very clean. Was able to park in garage which was nice. Only downside was that internet didn't work (some network/password miscommunication) and property manager didn't reply with new login info till after we'd left the following day. That was hard with teenagers, but otherwise, good stay.
Séjour de 1 nuit en août 2024
Avis vérifié

2/10 Horrible

Nery F.

Les points forts : Arrivée et emplacement
Les points faibles : Propreté et communication

Worst stay. Don’t book from this person!

Place was dirty, bedding that was still from previous stay cuz beds were unmade, bathrooms were dirty, and no communication from host except when we were going to check in.
Séjour de 1 nuit en mai 2023
Avis vérifié

8/10 Bien

Rick P.

Les points forts : Arrivée et emplacement
Les points faibles : Exactitude de l’annonce

Great location and accommodation.

The condo is a great location for our purposes. The double bed and master bedroom mattress were awful. We would like to have had a blow dryer and iron available. There were some issues with the internet which made it difficult to watch anything on the TV. We really like the place but felt a few upgrades would make this an a+ place to stay for my family. Knowing we have a couple of more trips to settle my father’s estate we would stay there again, but would prefer a few upgrades mentioned.
Séjour de 4 nuits en décembre 2022
Avis vérifié

6/10 Satisfaisant

Brandon G.

Les points forts : Propreté, arrivée, communication et emplacement

The stay okay but some issues

The issues was the smoke alarm kept falling down. and Water damage from a leaky pip from bath room.
Séjour de 3 nuits en mars 2024
Avis vérifié

8/10 Bien

Bridget M.

Les points forts : PropretĂ©, arrivĂ©e, emplacement et exactitude de l’annonce
Les points faibles : Communication

Nice place to stay.

The place was clean and spacious. Plenty of space for 6 adults and a 1yr old to spread out. There were more stairs then I expected but we used a chair to block them off from a curious toddler. I messaged the owner because we couldn't get wifi to work, never heard back. We did eventually get it to work but would have been nice to have gotten a reply back. Also the remote for the tv downstairs didn't work and that TV also kept cutting in and out, not sure it was bc the tv or cable company. Other than that we had a great stay.
Séjour de 2 nuits en mars 2023
Avis vérifié

2/10 Horrible

James G.

Les points faibles : PropretĂ©, arrivĂ©e, communication, emplacement et exactitude de l’annonce

Spectacular Failure

Booked weeks in advance. Received the door code. Arrived. Door code didn’t work. No contact number for the host. Wouldn’t respond to email or to VRBO Customer Service. Was on the line for over an hour before booking a hotel. Host contacted us later, but we were happily at the Holiday Inn. VRBO on the phone offered minimal compensation, but I don’t expect them to follow through. Miserable experience. Should have read the reviews, as this appears to happen frequently at this property.
Séjour de 3 nuits en mai 2024
Avis vérifié

4/10 MĂ©diocre

Rebecca H.

Les points forts : Propreté
Les points faibles : ArrivĂ©e, communication, exactitude de l’annonce

Disappointed

I have to say I am very disappointed in this VRBO. I have stayed at many VRBO in the past and never had the issues we had here. 1) entry code was not correct 2) WIFI password was not working 3) 2 out of 3 TV did not work 4) Dirty dishes in dishwasher when we arrived ! No soap 5) metal step threshold not screwed into floor , trip hazard 6) master bed horrendous! It made such a loud noise as if the frame was broken . 7) trash under twin beds, candy wrappers etc. 8) hall bathroom upstairs towel rack falls off wall when towel on it Over all the condo was clean and a convenient location for us . If these issues are resolved our family would most likely use this condo again.
Séjour de 2 nuits en juillet 2023
Avis vérifié

6/10 Satisfaisant

Erica S.

Les points forts : Emplacement
Les points faibles : PropretĂ©, communication, exactitude de l’annonce

Deceptive listing

Cleaning crew does not do a good job, best treatment we got was from the contractor who came to fix the air conditioner (iced over from ground to second floor, plus filters that hadn't been changed in a long time). The master bed was AWFUL. Very rickety and not supportive at all. So uncomfortable. Same for the double bed. A better choice would have been to keep an older washer and dryer (way too many settings, bluetooth connection, etc) and replaced the mattresses in those two rooms instead. The deck is horribly unsafe with broken boards. The living room couches were similarly unsupportive and need replacing. There may be a broken chair with the dining set. We had to purchase light bulbs and batteries in order to watch any TV in the house, and to have light in the stairwell or at the dining table. Light fixture at dining table is very low--multiple people in our party hit their heads when standing back up. Finally it was challenging to get in touch with anyone about these multiple issues, so we had to contact VRBO, the property management company, and the owner multiple times. This location was large enough to accommodate our family, plus close enough to those we were visiting, but these were the only ecemr
Séjour de 7 nuits en juillet 2024
Avis vérifié

2/10 Horrible

Mike K.

Les points forts : Arrivée
Les points faibles : PropretĂ©, communication, emplacement et exactitude de l’annonce

Not good stay and I do not recommend anyone to stay

VRBO picture is good and we chose to stay there but when we got there everything is bad and old. Bed are worn and I can feel the bed springs. Couches are worn and no cushion. When I sat down I sank low and also smelled of smoke. We could not sit at the couches and relax. Master shower is dripping and made dripping noise all night while I tried to sleep. Pots and pans were all scratched and rusty. I would not use them to boil water in them. Bath towel and other towels provided were stained. Carpets were vacuumed but behind the bed and under the beds were all dusty and dirty. Silver wear were cheap Dollar General spoons and forks. There were 4 plated and 2 smaller plates and 3 bowls. One was chipped. Not enough for 6 people to stay original schedule. The hot water tank is very small and after one person took as shower, I had to wait about 20 minutes before there was hot water but before I can fill the tube, hot water ran out. I don't know what standard VRBO has for people to qualify and become VRBO renters but I doesn't look like VRBO has any standard at all. Any dirty establishment can be VRBO renters. We tried to stay out as much as possible because we could not sit on couch to relax and watch TV. Couched smelled and no cushion and I sank low when I sat down. The living room was not a place for relaxation.
Séjour de 4 nuits en juillet 2024
Avis vérifié

2/10 Horrible

Jason H.

Les points faibles : PropretĂ©, arrivĂ©e, exactitude de l’annonce

Warning! Safety and Cleanliness Concerns

The check-in time for this house is 3. A few minutes after 3, we were contacted by the host and informed that the house had not yet been cleaned and asked what time we were planning on arriving. We told them 6, but, because of the event we were attending, we did not arrive until 7:30. When we arrived to the house, the passcode we were given was not the right code to enter the house. We attempted to call the host, but were interrupted by the people arriving to clean the house. The cleaning staff were washing the bedding and towels when we left for dinner. They apologized and said everything would be finished when we came back from eating. However, when we came back, the only thing that had been done was the beds had been made. The bathrooms and flooring had not been cleaned which was evident by the dead insects, hair, and trash on the floor and the smears in the toilet. Upon further inspection, the bedding on the beds were dirty and smelled. Before we went to bed, we replaced the sheets and blankets on 2 of the beds due to stains and had to flip 1 mattress due to the large and very obvious urine stain. There are 3 TV’s in the house and 3 remotes for each, but only 1 remote had batteries. We used that remote to turn on the TV in the living room. The living room furniture was well used and very thin. The main light for the stairs had burned out bulbs. We also found the all windows and sliding doors unlocked and some were open. We would not recommend staying at this location.
Séjour de 1 nuit en mai 2024
Avis vérifié

8/10 Bien

Jeremy M.

Les points forts : ArrivĂ©e, communication, emplacement et exactitude de l’annonce

Owner and property manager easy to reach.

Check in was simple. We had an issue when we got there at 9:30p, called and got right ahold of owner and property manager who was very prompt about fixing our issue and making it right. Overall the house was perfect for What we needed with plenty of space. Cons- while these weren’t horrible it’s just a few things that could use some attention soon. house could good a good deep clean, new beds, and new carpet.
Séjour de 2 nuits en décembre 2022
Avis vérifié

10/10 Excellent

Patti & Richard W.

Les points forts : PropretĂ©, arrivĂ©e, communication, emplacement et exactitude de l’annonce

Awesome upgrade

We were pleasantly surprised to get an upgrade to a unit right next to the one we initially confirmed. This property was immaculate magnificent outstanding the the word awesome comes to mind more often than anything.
Séjour de 1 nuit en septembre 2022
Avis vérifié

6/10 Satisfaisant

Kathleen B.

Les points forts : Propreté
Les points faibles : Arrivée et communication

Beautiful Space

We had trouble checking in at the Athletic Center across the street as advised. They couldn’t find our reservation and were unclear what unit we were to be in (the paperwork I had was unclear). They were helpful in resolving the issue and “upgraded” us to a bigger place. The apartment was beautiful, well decorated and very clean. However it did not have some of the little amenities that most Vrbos I’ve been to before have. Little things like coffee for the coffee maker or a sponge and dish soap. It could be because this particular unit was not expecting guests. It felt a bit sterile but it’ served it’s purpose. Very comfortable bed!
Séjour de 1 nuit en août 2022
Avis vérifié

8/10 Bien

Tammy H.

Les points forts : PropretĂ©, emplacement, exactitude de l’annonce
Les points faibles : Arrivée

Comfy Cozy!

Loved the location! Right next to grocery store and pizza place. Super comfortable and quiet. Perfect for everyone to spread out, play cards, eat, sleep, and watch tv. Slept like a baby. The one recommendation is you should make contact prior to arrival just to make sure you have access code or key. It was the only hiccup in the overall experience. Will definitely save this listing for the future. Great home, thank you.
Séjour de 2 nuits en juillet 2022
Avis vérifié

2/10 Horrible

Brad J.

Les points faibles : PropretĂ©, communication, emplacement et exactitude de l’annonce

Stay Away!!

Upon arriving at the property in St. Albans, the first obstacle was parking. The driveway is short and the street that it is on is narrow and one-way, making it a challenge to get my truck parked. The people that we were traveling with had to park at the sports complex due to the driveway situation. We could have worked with that. Heading up the front steps, the railing was terribly unsteady and did not appear to be anchored on to the steps very well. The code on the lock seemed to work fine (more on this later) and upon opening the front door, the place just plain smelled bad. Like it had a string of previous people that vaped in it and did not get cleaned. Stepping in, the carpet on the steps was matted and filthy. Obviously not cleaned for a while, much less vaccuumed. Heading up the stairs to the main level, the furniture in the living room was broken down and dirty. Heading into the kitchen, our shoes were sticking to the laminate floor, like they had not been cleaned in way too long. The floor in the dining area was the same. On top of this, there was a bag of trash on the deck from a previous person and the blinds were stained and dusty. Going up the stairs to the bedrooms, the carpet was again matted and dirty with obvious stains on many steps and the landing. In the main bathroom off the hallway, the floor had small pieces of toilet paper balled up on the floor. In addition to this, there were still spots in the toilet where someone obviously ate something that didn't agree with them and sprayed the back of the bowl. Disgusting. Heading into the master bedroom, at least the bed was made, but the floor in the attached master bath was again sticky and there was an oily haze all across the bathroom mirror, obviously not cleaned. In one of the other bedrooms, the bi-fold door on the closet was broken and upon opening it, it had a strong marijuana smell. On top of all of the above, there was visible dust on the tops of the door casings and on the air vents. After considering our options, we decided to cancel our second stay on the way back home and stay at a hotel in nearby Charleston. While checking in to the hotel, the person working the front desk said that they used to work for the cleaning crew that was responsible for this very property. They indicated that the crew was fired and they were unaware if anyone was actually cleaning this property. Do yourself a favor, get a hotel room in Charleston.
Séjour de 1 nuit en mai 2022
Avis vérifié

8/10 Bien

Rebecca B.

Les points forts : ArrivĂ©e, communication, exactitude de l’annonce

Accommodating

We forgot to contact them because we were checking in late. Jeff was awesome and got us in no problem.
Séjour de 1 nuit en mars 2022
Avis vérifié

10/10 Excellent

David C.

Les points forts : PropretĂ©, arrivĂ©e, communication, emplacement et exactitude de l’annonce

Already booked again

We enjoyed our stay very much , we are working on a project in Charleston so it was more like home with all the creature comforts rather than just a place to sleep while vacationing every
Séjour de 1 nuit en novembre 2021
Avis vérifié

10/10 Excellent

David C.

Les points forts : PropretĂ©, arrivĂ©e, emplacement et exactitude de l’annonce

Coming back

We really enjoyed our stay and already booked a return trip for another 3 weeks after Thanksgiving
Séjour de 10 nuits en novembre 2021
Avis vérifié

2/10 Horrible

Morgan S.

Les points faibles : PropretĂ©, communication, exactitude de l’annonce

Grandfather’s 100th Birthday trip

I returned to St Albans to celebrate my grandfather’s 100th birthday. I have stayed 2 times in the first unit of these townhouses. No problems, I assumed this unit would be comparable. It was not.. It has a filthy floor. Absolutely disgusting carpet! Very, very stained and not vacuumed well or at all..And dirty, food stained kitchen floor. Yuck! I do not care as much about decor as I do cleanliness and comfort. So that takes us to the bedding. My 30yr old daughter concerned with sheets decided to wash sheets before sleeping on them. Found yellow stained unwashed mattress pad:/ and nasty pillows. There were not even pillows in one bedroom.I ended up going and buying $300 worth of cleaning supplies, sheets, pillows and blankets just to be able to sleep. Not acceptable.I just wanted to be able to enjoy my family and this special event and instead had to deal with this place. Picked this location because of convenience to my grandfather’s house. I will not be staying here next visit.
Séjour de 4 nuits en août 2021
Avis vérifié

2/10 Horrible

Isaiah G.

Les points faibles : ArrivĂ©e, communication, exactitude de l’annonce

Absolutely Terrible!!

It all started when we arrived to check-in. I was told to check-in at the sports center next to the apartment. When we arrived the sports center had closed early. I messaged the property owner but got not response. After an hour of waiting with no response, I finally I tried calling the closed business to see if someone might answer. To my surprise someone answered. The person that answered explained they were already home for the day and was confused why I would check-in at their place of business. They asked me for my number and said they would have someone call me back. I finally got a return call, but the girl I spoke with had no idea what unit I had reserved. She guessed which unit it probably was (that's a scary sentence you just read, but it's very accurate). Luckily she was correct. Once we got inside we immediately noticed how warm it was. Yep, you guessed it... the a/c was broke (both the upstairs and downstairs units). We also noticed that the kitchen was not the same kitchen that was in the pictures. The appliances were old, white, and the fridge has multiple broken shelves. I called the lady back and told her about the a/c and the kitchen. She said that the pictures were incorrect and that I would have to wait until the next day for someone to came look at the a/c since it was after 5pm. At this point it was too late to look for another place to stay so we opened the windows and started unpacking. I wanted to connect my phone to the wifi but wouldn't you know it, it wasn't working either. We spend 2 of the 3 days with no working a/c and no wifi. I never once heard from the property owner, just someone the girl that worked for him. I messaged him multiple times requesting help and eventually asking for a partial refund. I got no response. This is by far the worst experience I have ever had. I would never think about staying here again and I recommend you not stay here either. Please, I don't care if this is your only option, stay somewhere else. This review is saving you a major headache and a terrible experience.
Séjour de 2 nuits en juin 2021
Avis vérifié

2/10 Horrible

Abby S.

Les points faibles : PropretĂ©, arrivĂ©e, communication et exactitude de l’annonce

Dirty and Disorganized

Do not stay here! The confirmation email said to check in at the sports complex next door. The very nice kid there hadn’t been told to expect us, called someone who came 10-15 minutes later who also hadn’t expected us despite the reservation made months ago. That guy walked in on people staying in an adjoining unit unannounced. Then went to check the unit we had reserved which hadn’t been cleaned. He removed the trash and told us we’d have to wash the sheets ourselves and he’d make sure the cleaning fee was refunded. Without many options we agreed. We stripped the beds and did the laundry but that was only the beginning. The entire apartment was filthy. The carpet was disgusting and the bathrooms were awful. Hair in the shower and sink drains- no clean or even extra towels to use. I have never ever written a review like this. We have always had excellent experiences with short term rentals. I messaged the owner as the cleaning fee has still not been refunded and have not received ANY communication from them. We reserved this apartment for our return next week and have asked to cancel that reservation. We have asked for a full refund due to the inaccuracy of the listing and awful experience we had this weekend. If we do not receive a response I will be filing a complaint with VRBO. We have stayed in the unit next door operated by the same owners several times and always had excellent experiences. I was shocked at the state of this second unit. Please make this right!
Séjour de 1 nuit en juin 2021
Avis vérifié

8/10 Bien

Molly K.

Les points forts : ArrivĂ©e, emplacement, exactitude de l’annonce

Thanksgiving in West Virginia

Was a great place for the three of us to enjoy Thanksgiving. Plenty of room. Good bargain for the price.
Avis vérifié

4/10 MĂ©diocre

Michelle W.

Les points forts : Exactitude de l’annonce
Les points faibles : Propreté et communication

No follow up

When we arrived to the rental it was obvious the unit had not been cleaned. They were unable to get someone out to clean it that night so we had to clean it ourselves with the promise we would be refunded the cleaning fee. After 1 month of contacting the property management and the owner we have been ignored and received no refund. Very disappointed in how we have been treated.
Séjour de 3 nuits en octobre 2020
Avis vérifié

2/10 Horrible

Randy P.

Les points faibles : PropretĂ©, arrivĂ©e, communication, emplacement et exactitude de l’annonce

Rental not ready

Got to rental and did not have code to get in. Finally got in and rental was nasty and not cleaned. Assistant manager moved me to another place that was alright. But manager will not respond. Assistant manager Carol saved my weekend. But this should have not happened and manager stinks for not responding. Very disappointed!!!!
Séjour de 2 nuits en juillet 2020

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