MINNeSTAY* Featherstone

Thank you, John! We're so happy you enjoyed the home and that the new kitchen was a standout for you. We'd love to welcome you back again soon!

Thank you for your kind review, Michael! We're delighted you enjoyed the home and its location, and we're glad the screened porch made your stay even more enjoyable. We hope to welcome you back again soon!

Thank you for sharing your experience, Darryl! We’re so glad you enjoyed your stay and appreciated the home’s comfort and quality. We’re also happy our team was able to address the issue quickly and get everything taken care of during your visit. We’d love the opportunity to welcome you back to a Minnestay home in the future!

Thank you for taking the time to share your experience. We’re truly sorry about the fly issue. We can understand how upsetting it must have been to continually deal with flies, and this is not the experience we want for our guests. We’re especially sorry that you felt you weren’t being heard when you reached out. We unfortunately did not receive any of your messages, either by text or phone call. The emails you sent were going to an automated inbox that isn’t monitored by our reservations team, and because we also did not receive any calls or texts, it’s possible you may have been contacting an incorrect or unmonitored number. We truly regret the communication breakdown and any frustration it caused. Since your stay, we have had professional pest control visit the property to investigate and address the fly issue, and we have taken extensive steps to help prevent it from happening again. We’re grateful you brought this to our attention so we could make sure it was properly addressed.