1st impressions and from the photos the villa is gorgeous, however it is surface only.
Upon arrival we were informed that we would not be able to use 1 of the 5 bedrooms due to a leak from the pool area (the ceiling in the bedroom had collaped) the owner/manager was vey apologetic and provided 1 nights refund as compensation. The issues continued, the pool continued to leak which created a constant damp smell. The pool had not been cleaned for our arrival, the pool man did arrive late evening, however it took 3 days for the chemicals to kick in and for the pool to start to 'look' clean. We are aware that there were no significant health implications to this but no-one wants to go for a swim in a murky pool. When we did eventually use the pool, the ground trim from glass balcony was broken so the water washed all the dirt into the swimming pool. It was a similar situation with the jacuzzi, once the chemicals had started working 3 adults were relaxing in it and were informed that there was water leaking through the ceiling into the lounge (obviously given the roof collape from the pool no-one used the jacuzzi again).
These were the main issues, the owner/manger did respond to emails relatively quickly, and we made ourselves available for the handymen & experts to come and view the issues. We had Spanish speakers in our group & are aware the experts advice was to shut the villa down while ALL drainage issues were fixed as the silicone they were using was not solving anything.