Maison - 3 chambres à coucher, 2 salles de bain. 10 personnes. Énorme piscine ensoleillée privée. Animaux acceptés.
Particulier / consommateur
Salle(s) de bain
Dispositifs de sécurité
Type de destination
Salle à manger
Équipements de loisirs
Piscine / Spa
Soirées/évènements non autorisés
Small dogs considered with advance approval.
Adaptée aux enfants
Âge minimum du vacancier principal:25
Occupants maximums:10 (peut accueillir jusqu’à 10 adultes)
Les réservations annulées ne seront pas remboursées.
Not As Advertised
The listing pictures and details are not an accurate representation of the property as of August 2019. We didn’t have a great experience for the following reasons.
1. When we arrived the house wasn’t clean. Pet hair was everywhere; floors, under furniture, under the cabinets, in the vents, and on the beds. When they say pet friendly, they mean PET FRIENDLY. The cleaning crew, and I use that term loosely, left the pet hair they did manage to pick up in the vacuum for us to deal with. So we cleaned the house ourselves on Saturday and requested the cleaning crew to return. One person showed up on Sunday empty handed. She ran the vacuum and left.
2. The pool is not sunny. It is in the shade for the majority of the day with pockets of sun here and there. This is because the landscaping is overgrown, also not as pictured. It’s like a mini jungle. Perfect for ants, palmetto bugs, mosquitos, and snakes. Sitting on the porch isn’t an option. The shed is a scary experience. Not sure what you might find in there.
3. The grill is charcoal. No big deal, we picked up some charcoal at the store. However, the grill was left a mess from the prior renter. Again, we had to clean up before we could use it. It’s also located close to a huge tree, so a bit of a hazard.
4. The icing on the cake was when the owner asked us to check his mail for a package. Then he asked us to go to UPS to ship it to him overnight...on our dime! Just what I want to do on my vacation, run your errands. Still waiting on that reimbursement by the way.
So we took a trip to Hilton Head to do chores and run errands. If I had a redo I would have booked with an experienced management company that specializes in rentals. I would’ve also spent the extra money for a more updated place. I will say that the location is decent and the dishwasher is super quiet...so there’s that.
What can I say other than it's extremely rare to receive a review like this. I am sorry these folks weren't pleased, but we do our best to make our home a pleasant experience. Please read all my other reviews for an "accurate" account of our home and what renters thought of it.
Yes, we allow pets in our home and after someone has brought their dog we pay for "extra heavy cleaning" to insure a clean home for the next rental. We've never had complaints about our cleaning services before - usually praise. As mentioned, I did have someone go back to the home to check it out/clean if necessary. A little bit of dust was found under one bed - sorry.
Regarding the pool, landscaping, shed and grill, their descriptions are not accurate. Again, please read our reviews.
Lastly, the package they comment on. It was delivered by mistake to our Hilton Head home and they were nice enough to call me about it. They also offered to send it - I didn't ask them to as I knew that would be an inconvenience. I told them to just leave it at the house for me but they said "no problem" to ship it. Also, I have reimbursed them for the package and a little extra for their trouble.
In closing. We do our very best to make our home a wonderful and carefree experience for everyone that rents it. As you can see from our photos (which are up-to-date and accurate) and the reviews we've received, 99.9% of those that have stayed at our home have thanked us for making their stay a memorable one.
Thank you for allowing me to respond and correct this unfavorable review.
John is very thorough and easy to work with. We really enjoyed our stay! Getting to the beach with kids and my mom took some figuring out, but the trolly ended up being very easy to use and fun!
First Visit to HHI
My family enjoyed our first ever trip to HHI staying in Sea Pines. Location of house was very convenient for riding bikes to different places on the island. Even for the less experienced riders the bike ride to the beach was short and enjoyable. The family loved that our dog could join us as well for the week. We all loved having the pool to come back to after visiting the beach each day. Thanks for the supply of beach chairs as well! The extra refrigerator in the laundry room sure helped keeping cold beverages stocked! I loved having the sunroom to relax in with a book away from everyone once in a while.
I'm so glad you have a wonderful time in Hilton Head and at our home.
Situé dans le quartier du club de golf Sea Pines, près du Marriott Monarch et du Sea Pines Beach Club, au cœur de la plantation Sea Pines. Tous sont à 5 minutes en voiture ou à 10 minutes en vélo. Le Tupelo Honey bénéficie d'un emplacement central à Sea Pines. Il permet de rejoindre facilement à pied la plage, les écuries Lawton et la réserve forestière de la forêt de Sea Pines, à moins de 5 minutes à vélo. Vous pouvez également faire du vélo à Harbour Town, Coligny Plaza et South Beach, qui offrent de nombreux restaurants, de grands magasins et une aire de jeux - ils sont tous à quelques minutes.