Country Suite Luxury Getaway de Toronto Newmarket

The property was quite nice but we had a couple issues arise during our one night stay at this rental. The owner had let us know that they were leaving that day to go to an event before the previous guest checked out so they would return at 4pm (our listed check-in time) to clean the place for us. We arrived just before 4pm and had planned to drop our stuff in the room and go for a hike in order to give them time to clean, but the door ended up being locked even though it was indicated to us that it would be open. We called the owner, and luckily they were able to get someone from the adjoining house to come open the door. We then got a message saying that they would likely be back between 4pm-5pm instead of right at 4pm. We tried to go for a long hike despite the cold rainy weather in order to give the owner owner more time to get back and clean but also because we didn't want to sit around in an unclean room. We returned at around 5pm and the room was only then in the process of being cleaned. Not wanting to be outside anymore, we went in and sat in the room while they finished cleaning. The owner did offer us $20 as compensation for the inconvenience but the whole experience was slightly strange and a little unprofessional.