Diverses maisons de 1 et 2 chambres de 1450 pieds carrés à 2250 pieds carrés sur un domaine privé fermé
Particulier / consommateur
- anglais, espagnol, portugais
Salle(s) de bain
Dispositifs de sécurité
Type de destination
Salle à manger
Équipements de loisirs
Piscine / Spa
Adaptée aux enfants
Les réservations annulées ne seront pas remboursées.
Tarcoles, Costa Rica- Villas Del Rey
My Family rented 3 Villas. This was an unique and fun experience for all of us despite the issues we encountered. We felt that the rugged roads should be better maintained. We experienced some plumbing and electrical problems, however John addressed problems in a timely manner.
i feel that management was not ready to accommodate 11 guest at one tme for a week vacation. John did a great job assisting us with our issues. Inadditon, the owner was available to answer emails and questions right away. The overall should be rated "5" but because of the issues we encounter we downgraded the rating to "3". We want to thank management for allowing us to experience our first Cost Rica Vacation at your Villa. the suggested tour people and transportation guy were nice and awesome people. We had a blast on all tours and arrived home safely. Thank you Costa Rica none of my family members got sick.
Finally, we were disappointed because of the absent of wifi in our vila.
Thank you for taking the time to write a review. I would like to give a few details to any future guests regarding your review. You state that the review would have been 5 stars if not for several "issues". The issues one of your older guests had with one of the homes were:
1. They did not know how to work the TV. The input button was incorrectly pressed by the guest so as to view a DVD and they could not get the TV back to the satellite setting.
2. The guest accidentally turned the air temperature up instead of down, so the house was not getting cooler.
3. The oven/stove clock was not set, so the guest felt the oven was broken when in fact the oven/stove worked fine.
On the first day you emailed me 3 separate times regarding these "issues" and the manager was at the house each time within 15 minutes to help. Everytime the manager went over to solve the issues he was told that they would be seeking a refund or else a bad review would be given. I would like to point out that very few vacation rentals have on-site managers to help with small things like this. This property is a family run establishment we built to support our large family. It hurts my faith in people when they purposefully try to discourage other guests from staying with us because of no fault of ours. These issues were only in one of the 3 houses you rented because the other guests in your group were able to properly work an air conditioner, television with satellite TV, and oven clock.
Very Relaxful and Peaceful
The Houses were very Clean
John ( Manager ) is a Wonderful Person
He was very Helpful and made my stay here very enjoyful
I would definitely stay here again , when I am back in Costa Rica
Thank you for letting the vrbo community know about your stay. I am glad you got to stay in this property, enjoyed the comfort of the houses and understood what really my country is about (relax, nature, culture). John said it was such a delight to be your host, you were very respectful and clean. It will be our pleasure to host you again. Come back soon. Mi casa es su casa.
All the best!
WHAT A FABULOUS WAY TO SPEND 10 DAYS!!!
We were a group of 14 family members ranging in age from 1 to 63. My husband and I along with some of our adult children, their spouses and grandchildren.
I cannot tell how much we enjoyed our stay... everyone was thrilled with our time Villas del Rey!! John (the manager) was wonderful, the houses and property are enchanting!!
We stayed in houses 1, 2, 3 and 5, all of them are beautifully decorated with lovely gardens and numerous different types or fruit trees! We especially enjoyed the orange, grapefruit and lemon trees which were loaded with ripe fruit! The mango trees which are all over the property were also loaded with fruit but they need another few weeks to ripen!
Siney, who is the normal manager was out of the country while we were there so sadly we did not get to meet in person, she was however, extremely help with our many questions about excursions, local attractions, where to get groceries and so much more! I can not thank you enough for all that you did and arranged for us!!
John went above and beyond with our group while we were there and even after we left he search for and found my daughter-in-laws rings that were lost while making pizzas in the pizza oven!! Thank you John!!
We took over the clubhouse several times for family dinners and used the amazing BBQ and Pizza oven which was amazing with such a large group, it was so nice to all be able to sit together and enjoy a meal!
All in all this was a fabulous trip that none of us will ever forget!! We highly recommend this if you want to be immersed in nature and to enjoy the peace and tranquility of this little peace of heaven!!
Love to you all and your families... hopefully we will see you again!!
Thank you for your review. It is such a pleasure specially after a busy week to read how people enjoy this property as much as I do. It is charming, unlike any other place I have been in or out Costa Rica. We are happy to be part of your lovely vacation, since it includes so many members of your family and know that you got to connect with each other surrounded by nature and privacy. Thank you all for leaving the houses in clean conditions, your consideration was very much appreciated. Guests like you keeps us in this business. John the manager enjoyed talking to you and look forward to your return!
Pura vida from my beautiful Costa Rica!
OK for the price (at the time)
We booked a one bdrm, but were upgraded to a 2 bdrm provided we moved for a night while facility was booked for others.
Units were clean, beds comfortable, linens and towels excellent, staff was friendly. The most important parameters.
The units are advertised having internet. The house instructions refer to routers in each unit. Only at the clubhouse. Ran several speed tests, results between .06 and .3 Mbps, with nobody around. I was trying to maintain business at home, sketchy.
The property is "pinned" on VRBO within view of the Crocodile bridge. It's actually 6-7km from there. If your vacay is biased towards Jaco or beaches, add that in.
The kitchen facilities should be considered "bare bones" at best. Both units had glass mugs, coffee cups, plates, soup bowls, a few pans. No more. We bought our own wine glasses. Things such as salad bowls, oven gloves, coffee filters, casserole dishes, pot lids, can openers in one unit, tongs are non existent. The BBQ is a rusty grate set into the back wall. Hasn't been used in forever. We've rented a several dozen properties, most all have things left behind by previous tenants. Not here. Salt/pepper, oil, cling film, alum wrap, condiments, nothing. We're not looking for a handout, but it gets you started when you arrive and you pay it forward (I left scotch).
The 1 bdrm was definitely not pleasant. The "living room" was a 6'x9' area in front of the fridge with a TV, coffee table and 2 Al patio chairs. Luxury. The patio furniture consisted of 2 collapsible wood slat lawn chairs. The shower was a hand held wand. Temp was either cold, tepid or off. A/C didn't work in the living room. Driveway was a short, rutted path where you had to climb, go right and do a U-turn to go left.
The 2 bdrm units are said to be 2200 sq ft. I paced the areas. The unit is approx 1300 sq ft. There's 4-6' of concrete apron around the perimeter. The living room in the 2 bedroom is very compact.
The pictures of the main clubhouse/pool show chaise lounges and umbrellas. Not so. Desultory fixed back patio chairs in various states of repair.
I could go on, but space is limited. Overall, the property is tired. For the price, the place is OK. No more/no less. But the issue is more a case of "lipstick on a pig". Represent the property as it is, but don't embellish it. We see the property currently listed on VRBO at a higher price as a new, unreviewed listing. Somebody is going to be disappointed.
When you first arrived you had the option of staying in the one bedroom, one bathroom 1450 sq ft home (the home you paid for) for the duration of your stay or stay in an upgrade, two bedroom, two bathroom 2250 sq ft home for all but one night when that home was already reserved. You asked to stay in the two bedroom home and move, which was fine, but a considerable amount of work for my staff because we had to clean the homes 3 times for your stay. Please note YOU asked to stay in the two bedroom homes instead of the smaller home for your entire stay.
There were 3 other groups staying with us at the same time (one reserved the 2 bedroom home you moved out of for 1 night) and some excerpts from their reviews include:
5-star (from the same 2 bedroom, 2 bathroom home you stayed in)
"We love bed the cabin and grounds. The host was most friendly and available. We had a lovely stay!"
"This villa was quite the jungle feel ! Amazing space beautiful just to open your bedroom door and see the nature life. We had amazing stay here. Our host was very welcoming accommodating with our needs and close by. Recommend a car or Uber to go to jaco beautiful town a lot of things to do. Would definitely want to come back thanks again for the experience!!!"
"Evrething was good"
I do not think you should write such a negative review and say the homes are "pigs with lipstick" only because you were moved from one home to the other, which was your choice. 3 separate groups, who stayed while you were at the property, wrote 5 star reviews on this site and others. I really don't understand why you would want to damage my establishment after everything we tried to do to accommodate you and make your stay as enjoyable as possible. I offered you a larger home, at no extra cost, for all but one night of your stay and because you didn't get it for your entire stay you wrote a negative review. We really try hard to make every guest's stay enjoyable, but when guests do things like this it makes me think we shouldn't have upgraded you in the first place.
overall it was okay, but there was some big missteps
First, your estate is beautiful. However, it was not adequately prepared for my group. Although John was trying to do his best, I think. He is just not capable to receive 16 guest at once.
The houses are not cleaned adequately. Unfortunately, two women who I paid along myself spent the entire day Friday cleaning, sweeping the houses. It took us hours and that's not what I paid for. Your cleaning crew just does the minimum and did not clean the houses properly the first time, which is why after we cleaned and they came back, they cleaned and then it was better. The ants in some of the houses is unacceptable. It could be easily resolved.
Next, Anibel was extremely nice and helpful, but she was not prepared for the menu that you had since December. For some of the meals, she was just looking at the menu and did not understand what to do. I spent much of my time, explaining to her what to do.
Your staff of 3 was not prepared and capable to receive 16 people. Meals were not prepared on time and I had to pay for help with my friends to go in the kitchen to wash the dishes and help prepare everything. That was not what I paid for. If you agree to cater, you have to know what that means and how many people and the type of people that can do the job. Your staff, although very nice, just could not do the job.
I didn't get what I paid for because I had to work along with 2 other women, to support them. I also had to change some of the meals so they can make things that were easier for them. If I had known that they could not prepare all the meals, I would not have selected your location.
Overall, it was very hard on me the entire weekend. Plus, it seems that you don't communicate enough with John. there were a few things that he was not aware of in terms of planning for the group. It was not fair to me or to him as well, actually.
Your staff worked so hard to do their best and I think it was also unfair to them that you didn't prepare them for the weekend.
Other than those issues, which were major, because I spent most of my time helping your staff and cleaning, etc. you are very responsive and helpful.
I just don't think your staff has the capacity to cater and receive a large group and because of that, my group suffered.
I have found many reviews for your Black Butterfly Journeys trip to Costa Rica at my property and all of them are very positive. Excerpts from the reviews include; “The Costa Rica Renew Your Mind, Body and Soul Retreat was beyond what I imagined it would be.” “The weekend was magical, profound and so much fun.” “In a word, it was transformational.” “Overall, the retreat was truly magical.”
We have had weddings at the property for 50-60 guests and never had issues with the staff, chefs, masseuses, or photographers. It takes a cleaning crew with gardeners several days to prepare all 7 of the homes. Before guests arrive another group goes into the homes to prepare the beds and recheck everything. You arrived the day the crew was rechecking all of the homes and promptly started sending emails, over two hundred in a 4 day span. 24 hours before your guests arrived you sent me photos of 6 leaves at the pool area and some dust in one of the homes that hadn't been prepared yet and demanded it be cleaned immediately. I promptly hired three additional workers to assist you with anything you needed. Then, out of nowhere, you started making changes to everything that you pre-planned. You requested additional courses and snacks for the paid, finalized, and very specific vegan menu you sent to myself and the chef months before. You only wanted mason jars and not glasses for your groups drinks. The manager and chef had to go out at 4am for the new items and mason jars to return in time to prepare breakfast. I later I found out that you gave all of your guests the mason jars as a parting gift. It seemed as though you were trying receive extra services free of charge. At the last minute you added 4 guests, from 12-16, with no intention to pay for the addition meals. You asked me find and hire a photographer for 1 to 2 hours to take several photos. You asked her to stay for almost 6 hours and refused to pay for the extra time. Per your request I arranged for 2 masseuses to give 16 separate massages at prearranged times. Two separate times you had them come to the property when no one was there. You demanded the massages or your money back even though the masseuses spent their time waiting for you. People in Costa Rica and other third world countries may not make as much money as in first world countries, but that does not mean that you can treat them as inferiors. These self employed entrepreneurs work very hard and should be paid for their time like everywhere else.
Situé juste à l'extérieur de la ville animée de Jaco. Maisons de vacances de tourisme écologique de luxe situées entre la ville balnéaire de Jaco et Orotina. La variété des maisons varie de 1450 pieds carrés à 2250 pieds carrés et est parfaitement située sur la route principale à proximité de toutes les grandes destinations touristiques de la région du Pacifique central du Costa Rica et à seulement quelques minutes du parc national de Carara. Les maisons sont cachées dans une plantation de fruits de 20 acres entièrement fermée composée de mangues, de fruits étoilés, de goyaves, de guanabana, de papayes, de noix de cajou, d'avocats, de bananes, de plantains, de citronniers, d'orangers et de pamplemousses.
La planification complète des destinations touristiques, le paiement et les arrangements de transport pour les individus ou les groupes peuvent être organisés par notre gestionnaire immobilier qui parle couramment l'anglais et l'espagnol. Les activités locales comprennent:
Tours de tramway aérien à travers les forêts de nuages et de pluie
Visite des cascades du Pacifique
Excursion dans la jungle de la canopée tropicale
Défi aventure en tyrolienne
Visite de la réserve biologique de Carara
Visite d'une plantation de café
Tour à cheval
Visite des crocodiles de la jungle
Forêt tropicale et volcan Arenal
Manuel Antonio National Park
Croisière sur l'île de Tortuga
Cours de surf
Kayak de mer
Rafting en eaux vives
Parachute ascensionnel dans l'océan Pacifique
Dîner croisière au coucher du soleil
Pêche sportive et location de bateaux dans le Pacifique
Musée d'art de San Jose
Musée de San Jose Jade
Faire du shopping au centre commercial international Escazu
Visite de la ferme aux papillons et aux grenouilles
Saut à l'élastique
Descente en rappel des chutes
Plongée en apnée