Les points forts : Communication, emplacement, exactitude de lâannonce
Bugs found and no hot water
We found bugs in drawers and could never get the shower to have hot water. It worked for our one night we needed a room but wouldnât book here again.
Very friendly, helpful management, we had small issues, and was taking care of promptly. Will stay again if I visit Disney again. Location was perfect, for parks and outside park eating. Recommend highly.
We didn't get to stay in this room, they double booked it.. We got the call as we were almost to Florida.. They tried to help us out by giving us a one bedroom instead. It was supposed to be a 2 bedroom with a king bed. Instead it was a one bedroom with twin beds and a pull out couch.. Very very unhappy. Had to go by a king size blow up mattress just to get through the 6 nights. My kids didn't even have room to sleep there, the couch was so uncomfortable my daughter said all she could feel was the metal bar. so ridiculous that this could even happen. I blame hotels.com. I had to spend over a $100 on a blow up mattress from Walmart for the week.
I initially chose this place because it appeared to be clean and up to date. Upon arrival, front rooms seemed to be in order, we wanted to change the temperature of the ac but then we realized that the thermostat was behind the TV...very inconvenient. We then entered the master bedroom and realized that the room smelled like urine. We started to look around more and we saw there were yellow stains on the curtains, as well as what might have been blood and tears in the fabric. The fan in the guest room did not blow cool air only warm and made a loud clattering noise. Other than this, they had interesting touch screen light switches and they had ample towels and some sheets ready for use. Place is decent for a one night stay but I wouldn't consider for long term.
My review is very poor because I never saw the property, it was rented when I got there , the hostess Andrea said âho the system had a problem and I didnât see you in the systemâ,my brother was driving from N.J :( , we suppose to meet there and rest before to go for diner.ANDREA never fix or tried to fix the problem , very disappointed.
I'm mother of two cute boys and I live with my husband that is a great man. We all love to travel and Florida is one of our favorites places. We have been living here for more than 12 years, we are happy of knowing all the things we enjoy can be shared with you! :)
Hablo Español, soy Colombiana y me alegra mucho poder ayudar a turistas de sur america a sentirse en confianza y seguros al venir a nuestra casa, que tengan la seguridad de que cuentan con una persona que los puede asesorar muy bien en su estadia :)
I love traveling and get to know cultures and places around the world, I find amazing to be able to provide a service I use myself very often and so after traveling to many places around the world in many hotels in various countries during our vacations and work. I have had the opportunity to notice hotelâs strong and weak sides of service and I like to improve and learn what can make our hosting experience for guests the best of the best for our guests.
I have to offer what I always look for when searching for a place for me and my family! So you are sure to find a clean, secure, private and comfortable place to enjoy your vacations.
We are a full service property management and Vacation Rental company focusing on South and Central Florida (Disney Area), making Guest's Vacation Dreams Come True. Feel free to contact me with questions on any of our professionally managed units.
I'm sure that you and your family will have a wonderful time here and also that the coziness of my house and the facilities of our resort will make you come back once more!