Luminous Haven

Summary:

There is no physical key ! It’s just a code that you can enter anytime you want !



Guest Access:

This property can accommodate different guest counts depending on the type of group and sleeping arrangements.This spacious home features 3 bedrooms with thoughtfully arranged sleeping options, ideal for large groups.

For family groups, the property can accommodate up to 9 guests using the Sofa beds and shared sleeping arrangements.For worker crews, contractor groups, or guests requiring individual sleeping arrangements, occupancy is strictly limited to 6 guests maximum, with no exceptions.



The home features:

• 3 Bedrooms

• 6 Beds

• 1 Kitchens

• 1 Laundry Rooms

• 1 Living Rooms



Sleeping Arrangements:



Master: 1 King, 1 Twin

Room 2: 1 Queen, 1 Twin

Room 3: 1 Queen, 1 Twin



Maximum occupancy:

• Families: up to 9 guests

• Worker crews / individual sleeping arrangements: strict maximum of 6 guests



Please note that all beds are provided with clean bedding and linens upon arrival. Additional bedding, blankets, pillows, or extra linens and bedding for Sofa bed are not provided.



Interaction with Guests:

Mail and Delivery Disclosure



Dear Guest,



As part of our policy, we do not provide mailbox keys to guests. Please be aware that if you order items small enough to fit in the mailbox, they may be delivered there, and you will not be able to retrieve them. Additionally, we kindly ask that you refrain from using the listing address for your mail.



For your convenience, we recommend obtaining a PO Box to ensure your items are delivered securely and can be retrieved at your convenience, giving you peace of mind.



Thank you for your understanding.



📌 Reservation Changes, Early Check-Outs, and Moving Dates



Please note that shortening your reservation, checking out early, or requesting to move your stay to different dates is treated the same as a cancellation. Once your reservation begins, the dates are blocked exclusively for your group, and we are unable to guarantee rebooking the unused nights on short notice — even during high season.



We operate under a rental arbitrage model and carry fixed costs including rent and daily operational expenses for each property. Because of this, we cannot afford to leave the home vacant, and therefore cannot offer refunds or date changes after the reservation has started.



We appreciate your understanding.

Please note that Reno area is a ski destination and skiing comes with snow and road closures, we wait the entire year for the snow and skiers so that we can balance our income and run our rental arbitrage business, visitors needs to be prepared for harsh weather conditions and they should always check the weather forecast and plan ahead, be prepared start your travel early in the morning if you can to make sure you will get to Reno before the Sun Set when the weather starts being harsh, be prepared to have AWD/4WD vehicles with tire chains and longer travel times (sometimes over 8 hours) or rerouting to get here sometime from a longer route.

So please be prepared because we can’t provide refunds for cancellations due to storms and road closures.

You’re welcome to book the listing for your crew, but please note that the house cannot be subleased or rented out to others.