Baton Rouge Townhome w / Pool Access - Mins to LSU

Hi Elya, thanks for taking the time to review your stay. After reading your feedback, the homeowner wanted to share the following:- We sincerely apologize for any lingering smoke smell you encountered during your stay. While we do our best to maintain a smoke-free environment, there may have been some residual odor from the previous guest. We assure you that the humidor in the townhouse is for decorative purposes only, and the cigars within have been there for years. We'll take additional steps to ensure that our property remains smoke-free and that any odors are promptly addressed before guests arrive.- We appreciate you pointing out the other issues. They will be dealt with immediately. Once again, thank you for your review, and we apologize for any inconvenience you experienced during your stay. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future.

Shared from the owner: "Hi Kelly, We're thrilled that you enjoyed various aspects of your stay, from the spaciousness and comfort of our rental to the peaceful neighborhood perfect for leisurely walks. It's fantastic to hear that you found relaxation in our patio area and appreciated the tasteful decor, well-equipped kitchen, and security features like the carport lighting. Your satisfaction with these amenities means a lot to us. We sincerely apologize for any inconvenience caused by the road noise from the nearby highway. It's worth mentioning that before booking, we provide a map of the property which includes the surrounding area, including the proximity to the highway, to ensure full transparency for our guests. Regarding the cleanliness of the kitchen and the presence of expired food, we're truly sorry for any discomfort this may have caused. We've addressed these concerns with our housekeeping team and emphasized the importance of thorough cleaning and regular checks for expired items. Additionally, we'll be implementing stricter guidelines to ensure a consistently clean and well-maintained environment for all our guests. Thank you again for bringing these matters to our attention. We're committed to providing a comfortable and enjoyable stay for all our guests, and your feedback helps us improve. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience."

Response from owner: "Sorry to hear you didn't enjoy your stay. On our listings map, it shows that we are not within walking distance of things. As far as the cleaning goes, I wish you would've contacted us, we would've taken care of any issues immediately!"