The construction ruined my first wedding anniversary
Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Our family has been renting from Colony Reef for over 30 years and weâve even had friends and family who have owned condos there. Never had any issues. It was always so peaceful that my husband and I even decided to get married there last year. We rented out 7 condos through Colony Reef directly for our wedding in October 2021. So what better place to have our 1 year anniversary, right? Unfortunately, no.There was construction going on in one of the units above use from the Friday evening that we checked in until the Tuesday morning that we checked out. It was so bad that I talked to the office 3 times about it (Shirley, you are AMAZING!), and called the after hours number on Sunday morning (that guy refused to help me at all). On my ACTUAL WEDDING ANNIVERSARY, that Monday, we could not even stay in the unit because the noise was so bad. They tried to compensate me (about 1/4 of what I paid) and I had to go in there and fight for an additional $200 credit (towards a future stay) and a $10 bottle of wine. I am so heartbroken that my WEDDING ANNIVERSARY was spent this way.
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Always love visiting St. Aug and Colony Reef.
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The property and condo were excellent. We have stayed in this property for over 20 years and rented multiple condos over that time. The improvements to the property and addition of food trucks made our week. THX!
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Our family has stayed at Colony Reef for over 21 years and have always been pleased. The location is perfect, the beach pristine, peaceful but full of life. The facilities are very well maintained. The office staff is helpful and very professional. We rent three units each year (12-15 of us) and they have always been very comfortable and perfect for us.
We stayed in room 2309 and the room itself was beautiful but it was not cleaned. It was absolutely disgusting. We wouldâve requested it be cleaned but we got in late on Friday night and ended up just buying a mop and moping the hallway and kitchen ourselves. Whoever cleaned the room did not sweep at all, there was a layer of dust everywhere and one of the comforters had a stain on it that looked like blood. We found a pair of underwear in the Master bedroom behind the mattress. Even the balcony needs to be swept. It had so much dirt out there that we couldnât even use it. The bathrooms were dirty as well. There was hair on the shower walls and something slimy on the shower floor. We loved the resort and might come back but we wonât stay in that room again because it was so disgusting. Whoever âcleanedâ that room needs to be retrained. Because they didnât clean. When my house is dirty, itâs still cleaner than that room was.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Nice 3 bedroom condo
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Beautiful condo! Would rent again!
Rating Details:
The vacation rental was very clean.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The condo was great. We had an issue with sugar ants starting on Sunday morning. We called the office three different times and they said someone would come to treat the issue. They didn't come. My daughter went to store and bought something for us to us, that helped for about 2 days. Then they came back. We called again and when we left on Saturday there were on both sides of the kitchen counters. We were disappointed that no one responded to our calls about this.i hope it was fixed before the next family came. Maybe it will help them. Otherwise we had a great stay.
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
As usual my family had an excellent experience. My grandson loved the Thursday night movie in the common area. The parking pass was a problem when we had overnight guests and the bedroom TV remotes did not work well.
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This particular condo was occupied by son and his family. Well decorated and we'll furnished and very comfortable.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We rented 2 condo's in October. My son and his family stayed in Gold Ocean View 2309. It was a very nice condo and the kitchen was equipped with anything you would need. It was decorated very nicely and we will definitely rent it again. The couch had a small amount of damage, but we were told the owner was replacing it. It is a beautiful condo! Anyone would enjoy staying there.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
I have stayed in various units over the years but the owner of this unit was so thoughtful about every question or need any visitor would have. A book spelling out everything from how to work the TVs to good places to eat and visit. It had a homey atmosphere which we all liked.