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Veranda Palms 8 Bedroom Home with Pool (1722)

Galerie photos de l’hébergement Veranda Palms 8 Bedroom Home with Pool (1722)

Coin séjour
Piscine
Restauration
Espace pour enfants
Cuisine privée

Avis voyageurs

6,4 sur 10
8 chambres6 salles de bain24 personnes331.2 m²

Équipements populaires

  • Piscine privée
  • Garage pour le parking
  • Cuisine
  • Lave-linge et sèche-linge
  • Climatisation
  • Barbecue

Découvrir la zone

Afficher la carte
Kissimmee, FL
  • Place, Parc régional Shingle Creek
    ‪1 min à pied‬
  • Place, Pioneer Village at Shingle Creek
    ‪5 min à pied‬
  • Place, Kissimmee Go-Karts
    ‪4 min en voiture‬
  • Airport, Orlando, Floride (MCO-Aéroport international d'Orlando)
    ‪30 min en voiture‬

Chambres et lits

8 chambres (24 personnes)

Chambre 2

2 lits doubles

Chambre 3

1 lit superposé (1 place)

Chambre 4

1 très grand lit

Chambre 5

1 très grand lit

Chambre 6

1 très grand lit

Chambre 7

1 très grand lit

Chambre 8

2 grands lits

Chambre 9

2 lits doubles

6 salles de bain

Salle de bain 1

Baignoire ou douche · Toilettes

Salle de bain 2

Baignoire ou douche · Toilettes

Salle de bain 3

Baignoire ou douche · Toilettes

Salle de bain 4

Baignoire ou douche · Toilettes

Salle de bain 5

Baignoire ou douche · Toilettes

Salle de bain 6

Baignoire ou douche · Toilettes

Espaces

Terrasse en bois ou patio
Cuisine
Salle à manger
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Protégez vos paiements : réservez toujours sur Abritel.

N’acceptez jamais les demandes suspectes et utilisez toujours les moyens de réservation offerts sur notre site ou notre appli. Si une personne vous demande de réserver ou de payer directement auprès d’elle avant que vous effectuiez votre réservation sur Abritel, veuillez ne pas lui répondre et nous le signaler.
En savoir plus

À propos de cet hébergement

Veranda Palms 8 Bedroom Home with Pool (1722)

ACO PREMIUM - 7 Bd avec piscine plein sud (1722)

MAISON SIMPLE AVEC PISCINE SUD, SPA ET SALLE FAMILIALE AVEC TABLE DE HOCKEY AÉRIEN!

Lieu: Golden Palms Resort, Kissimmee, quartier de Disney

Votre maison de vacances située au Golden Palms Resort et à quelques minutes en voiture de Disney vous attend!
Cette belle maison a été professionnellement meublée et d��corée. Vous passerez un bon moment dans la salle familiale à jouer sur une table de hockey sur air ou à regarder la télévision avec cette télé intelligente de 60 po! Ou amusez-vous dehors dans votre piscine privée orientée au sud avec spa tout en faisant un barbecue au grill.
Tout le monde aura l'espace dont il a besoin dans ces 7 chambres (chacune possède sa propre télévision intelligente) et ses 6 salles de bains (5 suites) pouvant accueillir jusqu'à 18 personnes très à l'aise. Vous adorerez cuisiner dans cette cuisine moderne entièrement équipée de tous les appareils dont vous aurez besoin pour préparer de grands repas. Il a également un sèche-cheveux, fer et planche à repasser, laveuse et sécheuse.
Après une journée passée dans les parcs, détendez-vous dans le salon spacieux doté d'un canapé confortable et d'une télévision connectée 60 pouces. Faites de vos vacances un séjour inoubliable dans cette maison.


Vue d'ensemble:

7 chambres - 5 suites
6 salles de bain
Smart TV dans toutes les chambres
Salon avec Smart TV 60 "
Salle familiale avec Smart TV 60 "et table de hockey sur air
Cuisine entièrement équipée
Machine à laver et sèche-linge
Le fer
Sèche-cheveux
Espace patio avec piscine, spa et grillades orientés au sud
Accès Internet gratuit Wifi
Draps et serviettes fournis
Literie: 4 rois, 2 reines, 2 fulls, 2 jumeaux
Capacité d'accueil jusqu'à 18 personnes
Surface de plancher: 3565 sq ft


Configuration:

En bas:
Salon avec Smart TV 60 "
Salle familiale avec Smart TV 60 "et table de hockey sur air
Cuisine entièrement équipée
Salle à manger
Chambre n ° 1: Un lit King size et Smart TV 40 "
Salle de bain n ° 1: baignoire et vanité
Chambre n ° 2: Deux lits doubles et Smart TV 40 "
Piscine privée et spa
Gril
Blanchisserie

En haut:
Chambre n ° 3: Master Suite avec un lit King size, dressing et Smart TV 60 "
Salle de bain # 2: Master bain avec douche Rainfall et double vasque
Chambre n ° 4 (suite): Un lit King size et Smart TV 40 "
Salle de bain # 3 (suite): baignoire et vanité
Chambre n ° 5 (suite): deux lits queen et Smart TV 40 "
Salle de bain # 4 (suite): baignoire et vanité
Chambre n ° 6 (suite): deux lits jumeaux, thème Disney et Smart TV 40 "
Salle de bain # 5 (suite): baignoire et vanité
Chambre n ° 7 (suite): Un lit King size et Smart TV 40 "
Salle de bain # 6 (suite): baignoire et vanité


Le quartier

Amenez votre famille pour des vacances chères dont ils se souviendront pour toujours! Cette toute nouvelle communauté est à quelques minutes des attractions et des attractions d'Orlando, mais offre également un monde paisible, avec des promenades tranquilles et un accès privilégié à la réserve naturelle de Shingle Creek. Le complexe dispose d'un gymnase commun, d'un salon et d'une piscine avec deux toboggans pour vos enfants! Le niveau de confort, la sécurité et les installations vous permettront des vacances très spéciales. Profitez de vos vacances spéciales dans la région de Disney au Golden Palms Resort!


Se déplacer:

• Walt Disney World - 10 km
��� SeaWorld - 14 km
• Universal Studios - 19 km
• Centre spatial Kennedy - 98 km
• LEGOLAND Florida - 38 km
• aéroport international d'Orlando - 33 km
• Aéroport international de Sanford - 50 miles
• Busch Gardens - 111 kilomètres
• Walgreens Pharmacy - 4 miles
• Walmart - 3 miles
• supermarché Publix - 3 km


EXTRA:

CHALEUR DE LA PISCINE (le cas échéant): 40 $. 00 par jour (minimum 5 jours) - sur demande.

NETTOYAGE DU GRIL (le cas échéant): Pour utiliser le grill, nous facturons des frais de nettoyage obligatoires de 60 $ plus taxes.
Nous ne fournissons pas de propane, c'est la responsabilité de l'invité. Nous fournissons le réservoir de propane à remplir - sur demande.

Pour des services supplémentaires tels que des billets pour les parcs à thème, des voitures de location, des spectacles et plus encore, veuillez contacter notre service de réservation.

ENREGISTREMENT: 16h

Départ: 11h

Âge minimum: Le chef de parti doit être âgé de 21 ans ou plus pour qu'une réservation soit confirmée.


APRÈS LA RÉSERVATION:

Notre enregistrement est 100% électronique pour votre commodité.
Une fois que notre équipe a reçu tous les documents signés, nous envoyons le bon contenant les informations nécessaires pour accéder à la maison. Nos invités peuvent aller directement chez eux.
Nous sommes la société de gestion immobilière responsable de la propriété. Assurez-vous d'avoir votre bon d'échange avant votre arrivée car il n'y a pas de personnel de la réception ou du personnel ACO disponible dans la communauté. Notre équipe est disponible 24h / 24 et 7j / 7 sur la ligne d'urgence.


Réservez maintenant et profitez de cette belle maison!

Ajoutez des dates pour connaître les prix

Services et équipements

Piscine
Cuisine
Lave-linge
Sèche-linge
Wi-Fi haut débit gratuit
Climatisation

Règlement intérieur

Arrivée après 16 h 00
Âge minimum pour la location : 21 ans
Départ avant 10 h 00
default

Enfants

Enfants autorisés : de 0 à 17 ans
default

Événements

Événements non autorisés
default

Animaux domestiques

Animaux de compagnie non autorisés
default

Fumeurs/non-fumeurs

Hébergement non-fumeurs

Informations importantes

À savoir absolument

Cet hébergement est géré par un hôte professionnel et fourni dans le cadre d’une activité commerciale, industrielle ou libérale, au sens de l’article 155 du Code général des impôts
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de monoxyde de carbone
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend le dispositif de sécurité suivant : un extincteur
Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
Numéro d’enregistrement de l’hébergement : DWE5922421

À propos du quartier

Kissimmee

À Kissimmee, cette maison de vacances vous promet de passer un séjour exceptionnel. Les célèbres Mystic Dunes Golf Club et Parcours de golf Reunion Resort valent le détour si un minimum d'action est à l'ordre du jour. Parmi les attractions phares, les non moins emblématiques Vieille ville et Complexe de loisirs Walt Disney World® Resort attendent aussi votre visite. Vous voyagez avec des enfants ? Ne manquez pas l'agréable Disney's Hollywood Studios®. Découvrez également l'illustre ESPN Wide World of Sports Complex.
Afficher plus de locations saisonnières à OrlandoS’ouvre dans une nouvelle fenêtre
Carte
Kissimmee, FL

À proximité

  • Parc régional Shingle Creek - 1 min à pied - 0.2 km
  • Pioneer Village at Shingle Creek - 5 min à pied - 0.4 km
  • Capone's Dinner Show - 4 min en voiture - 1.4 km
  • Kissimmee Go-Karts - 4 min en voiture - 1.7 km
  • Lac Cecile - 4 min en voiture - 1.7 km

Comment se déplacer

  • Gare de Kissimmee - 12 min en voiture
  • Station Poinciana - 13 min en voiture
  • Aéroport de Kissimmee Gateway (ISM) - 13 min en voiture

Restaurants

  • ‪Wawa - ‬4 min en voiture
  • ‪McDonald's - ‬3 min en voiture
  • ‪Chick-fil-A - ‬5 min en voiture
  • ‪Steak 'n Shake - ‬4 min en voiture
  • ‪Wendy's - ‬19 min à pied

Foire aux questions

L'hébergement Veranda Palms 8 Bedroom Home with Pool (1722) dispose-t-il d'une piscine ?

Oui, cet hébergement vous propose une piscine extérieure.

Combien coûte un séjour dans l’hébergement Veranda Palms 8 Bedroom Home with Pool (1722) ?

À partir du 23 avr. 2026, les prix constatés pour un séjour d’une nuit pour deux adultes dans l’hébergement Veranda Palms 8 Bedroom Home with Pool (1722) le 25 mai 2026 commencent à 162 €, taxes et frais compris. Ce prix est fondé sur le prix par nuit le plus bas constaté dans les dernières 24 heures pour des séjours dans les 30 prochains jours. Les prix sont susceptibles de changer. Choisissez vos dates pour obtenir des prix plus exacts.

Les animaux domestiques sont-ils admis dans l'hébergement ?

Non, les animaux de compagnie ne sont pas admis au sein de l'hébergement.

À combien s’élèvent les frais de parking ?

Un parking est disponible sur place.

Quelle est l'heure d'arrivée à l'hébergement Veranda Palms 8 Bedroom Home with Pool (1722) ?

Les arrivées sont prévues à partir de 16 h 00.

Quelle est l'heure de départ de l'hébergement Veranda Palms 8 Bedroom Home with Pool (1722) ?

Le départ a lieu à 10 h 00.

Où se situe l'hébergement ?

Cette maison de vacances à l'atmosphère familiale à Kissimmee se situe à 3 km de distance de sites comme Lac Cecile, Kissimmee Go-Karts et Marché aux puces 192. Parc régional Shingle Creek et Medieval Times (dîner-spectacle) se trouvent également à moins de 3 km de distance.

Avis

6,4
Les avis sont présentés par ordre chronologique, ils sont également soumis à une procédure de contrôle et vérifiés sauf indication contraire.
En savoir plusS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 11 avis sur 32.
Note des voyageurs de 8 (Bien), d’après 3 avis sur 32.
Note des voyageurs de 6 (Satisfaisant), d’après 8 avis sur 32.
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 32.
Note des voyageurs de 2 (Horrible), d’après 9 avis sur 32.

5,8/10

Propreté

8,2/10

Arrivée

6,6/10

Communication

9,2/10

Emplacement

6,8/10

Exactitude de l’annonce

Avis

Avis vérifié

8/10 Bien

Michelle M.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Family

It was great. The only thing was we couldn’t lock the back sliding door.
Séjour de 4 nuits en juin 2025
Avis vérifié

10/10 Excellent

Ashley G.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great stay

Loved this beautiful home !!
Séjour de 4 nuits en novembre 2022
Réponse de VrboOwner le 21 nov. 2022
Dear Ashley, Thank you so much for staying with us. We loved hearing about your experience and will hope to see you again with us. Happy thanksgiving and a wonderful week. Best Regards, ACO l Guest Experience
Avis vérifié

10/10 Excellent

William M.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Very nice snd easy to get to and from

The house was perfect for out trip
Séjour de 5 nuits en février 2023
Réponse de VrboOwner le 22 févr. 2023
William, We would like to extend our warmest welcome to you and thank you for choosing us to host your vacation in Florida. We hope that your stay has been a pleasant one and that you have enjoyed all of the attractions and amenities that Florida has to offer. At ACO VACATION HOMES, we strive to provide our guests with the best experience possible, and we are delighted that you chose us for your stay. We hope that you will consider staying with us again on your next visit to Florida. We appreciate your business and look forward to seeing you again soon. Sincerely, Ronald
Avis vérifié

8/10 Bien

Linda N.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Nice property

Nice property in a good location.
Séjour de 5 nuits en juillet 2023
Réponse de VrboOwner le 16 août 2023
Hello Linda, I'm glad to hear that you enjoyed your stay at our property and appreciated the location! We always strive to provide our guests with the best possible experience, and your feedback is valuable in helping us maintain and improve our services. If you have any other suggestions or comments, please don't hesitate to share them with us. We hope to welcome you back for another great vacation soon! Best regards, Ronald
Avis vérifié

10/10 Excellent

Kevin M.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great!

Everything what good!
Séjour de 3 nuits en février 2025
Réponse de VrboOwner le 2 juin 2025
Dear Kevin, thank you for your review! We’re glad to know everything went well during your stay. It was a pleasure hosting you, and we hope to welcome you back again soon. Best regards, ACO Reservations Team Daniel R.
Avis vérifié

2/10 Horrible

Kelly R.

Les points forts : Emplacement
Les points faibles : Propreté, arrivée, communication et exactitude de l’annonce
Sadly, the condition of this house is terrible. The floors, walls, carpets bathrooms are absolutely filthy. There is an awful musty smell throughout the house. The furniture is broken and stained. The pool heater was not working and the management company said they could not get it to run. The heater upstairs doesn’t seem to work at all and we needed to have it come looked at. One towel person is not sufficient especially when you have kids who were using the community pool (as the pool at the house was not heated). I would tell the owner/management company to take this house off the rental market and replace all the carpet, paint the walls and steam clean and fix the furniture. Would not recommend this rental to anybody.
Séjour de 6 nuits en novembre 2025
Avis vérifié

6/10 Satisfaisant

D'onna W.

Les points forts : Arrivée et emplacement
Les points faibles : Propreté

Birthday Trip

It was a nice place, but you can tell that somethings have went unnoticed. There were holes in the net outside. The patio door would not lock we had to barricade ourselves in for safety. The trash bin had trash from previous guest and we received a notice on the door. You can tell where things had been wasted on the carpet from the stains and where damages had been done. It looked as if the housekeepers did the absolute bare minimum.
Séjour de 4 nuits en juin 2025
Avis vérifié

10/10 Excellent

Charles H.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Classic vacation

It was nice, carpet had a few stains but nothing to cry about, didn’t have any dish towels and the iron didn’t work but other than that it was great
Séjour de 4 nuits en novembre 2023
Réponse de VrboOwner le 12 mars 2024
Thank you for your feedback and wonderful review. We apologize for the carpet stains, lack of dish towels, and issues with the iron. We'll address these concerns promptly. We appreciate your understanding and hope to welcome you back for another great stay. Best regards, ACO Reservations Team Daniel
Avis vérifié

2/10 Horrible

O'Neal H.

Les points forts : Arrivée
Les points faibles : Propreté, communication, exactitude de l’annonce

Na

The worst place I've ever stayed
Séjour de 3 nuits en juin 2024
Avis vérifié

10/10 Excellent

Jessica P.

Les points forts : Arrivée, communication, emplacement et exactitude de l’annonce
Les points faibles : Propreté

Great location! Nice property.

We enjoyed our stay! But the property could really use some updating. Walls need painted, carpet needs to be replaced, and it could use a good deep cleaning. The furniture was in poor condition and very dirty. We would consider staying again.
Séjour de 7 nuits en février 2022
Réponse de VrboOwner le 18 mai 2022
Dear Jessica, thank you so much for your feedback, we really appreciate it, it helps us seek for quality and improvement of our services. We would love to see you again with us. Have a wonderful weekend. ACO Guest experience.
Avis vérifié

6/10 Satisfaisant

Sylvia P.

Les points forts : Emplacement et exactitude de l’annonce
Les points faibles : Propreté et communication

Family vacation

If your not used to having your house at 75 degrees this isn’t the place for you Only good thing about this place is the size stayed a week only had two towels per couple 5 couples 6 kids the house was pretty dirty stains in the carpet and on the walls had to worry about getting accused of that then got accused of stealing 14 towels!? Never again
Séjour de 7 nuits en avril 2023
Réponse de VrboOwner le 19 mai 2023
Dear Sylvia, Thank you for taking the time to provide feedback on your recent stay at our vacation home. We apologize for any inconvenience you may have experienced due to the temperature settings. As you mentioned, Florida is indeed a tropical state, and the standard temperature for most homes in the area is set at around 75 degrees. We understand that this may not be ideal for everyone, and we'll take this into consideration for future guests. We are sorry to hear about the insufficient number of towels and the cleanliness issues you encountered during your stay. Our team strives to provide a comfortable and clean environment for all our guests, and we apologize if we did not meet your expectations in this regard. We have addressed these concerns with our housekeeping team to ensure that they are resolved for future stays. We appreciate your feedback and hope you will give us another opportunity to provide you with a better experience in the future. Best regards, Ronald ACO Vacation Homes
Avis vérifié

6/10 Satisfaisant

Mary B.

Les points forts : Arrivée, communication, emplacement
Les points faibles : Propreté

Beautiful home with some maintainance issues and cleaning concerns

The property is beautiful. There were a couple of maintenance concerns. It was not well manicured and some areas were poorly cleaned. The management team was very responsive and addressed issues quickly. But it was disappointing to require the assistance at all.
Séjour de 3 nuits en avril 2023
Réponse de VrboOwner le 6 mai 2023
Dear Mary, Thank you for taking the time to share your feedback about your stay at our vacation property. We're delighted to know that you found the property beautiful and our management team responsive. We apologize for any inconvenience you experienced due to the maintenance and cleanliness issues. Your feedback is important to us, and we'll make sure to address these concerns promptly to ensure future guests have an even better experience. Again, thank you for bringing this to our attention, and we hope you'll consider staying with us again in the future. Best regards, Ronald
Avis vérifié

2/10 Horrible

Marissa K.

Les points forts : Arrivée et emplacement
Les points faibles : Communication et exactitude de l’annonce

DO NOT BOOK!!!!!

If you would like to enjoy a time away from I would advise not to book. The house accommodated our family was the only pro because of the number of rooms but if you want to relax in cool breeze I would not advise from the first day we arrived we continuously advised the property management of the Ac unit, we were already alarmed when we met a fan in one of the rooms. Not to our surprise the AC unit was not working the fridge leaked and not enough towels for the pool. Their excuse for the AC was Florida is hot. Take my advice and DO NOT BOOK
Séjour de 7 nuits en août 2023
Avis vérifié

6/10 Satisfaisant

Tasha M.

Les points forts : Arrivée, communication, emplacement
Les points faibles : Exactitude de l’annonce

Never again 😡😡😡

The place itself was decent. They do not supply wash cloths and very little towels no kitchen towels. They trying to charge me for towels and hand cloths which half of what they claim wasn’t there and the towels that they showed looked as if they needed to be washed but they tried to say they were stained. It’s only one room in the house that gets a lil cool which is master upstairs. Carpets were badly stained. No broom mop was dirty floors needed mopping and they try to charge you an extra day for early check in and I don’t mean like noon I’m talking 2:00 pm. Don’t do it i should of paid attention to the reviews and listened
Séjour de 4 nuits en juillet 2023
Réponse de VrboOwner le 13 août 2023
Hi Tasha, I hope you're doing well! I wanted to personally thank you for your feedback on your recent stay with us. At ACO Vacation Homes, we value our guests’ opinions and always strive to provide the best experience possible. Just to clarify, we never advertise that we provide washcloths. We do, however, provide one bath towel per guest and offer washing machines and dryers for your convenience. This way, you can clean them at any time during your stay without needing extra towels. As for carpet stains, it's not uncommon for vacation homes to experience wear and tear. We do have a deep cleaning schedule in place to maintain the quality of our homes. Regarding early check-in requests, they are not part of the original booking agreement. It's standard practice to charge an additional fee for early check-ins since they are outside of the reservation terms. Please feel free to reach out if you have any other questions or concerns. We appreciate your understanding and hope to see you again soon! Best regards, Ronald
Avis vérifié

6/10 Satisfaisant

Christy L.

Les points forts : Arrivée, communication, emplacement

Lots of space! Pleasant stay, but should have believed the other reviews

The location was good, easily accessed from main roads. The number of bedrooms and bathrooms was perfect for our group. There was room for everyone to be together or have some space to themselves. We did not request the pool heated but it was pleasant to sit at the edge and dangle toes in after long days of touristing! As noted in other reviews and listed in the description of the house, they provide minimal supplies. One of the guest rooms had enough TP for one night. There were enough towels, 2 per room, for us, but if bringing a family group you would likely need to either bring more, do a lot of laundry or buy some in town. You will definitely need to buy TP & paper towels. Also, the place really needs some upkeep. The carpets in every bedroom were stained. One of the sinks in the master bedroom wouldn't drain. Overall an OK stay but, having used VRBO multiple times, I expected a few more basic amenities to be provided.
Séjour de 4 nuits en octobre 2023
Avis vérifié

2/10 Horrible

Leydiana V.

Les points forts : Arrivée et emplacement
Les points faibles : Propreté, communication, exactitude de l’annonce

HORRIBLE PLEASE DONT STAY and READ THIS

PLEASE READ PLEASE!!!! If you don’t want to be charged! Where do I begin…… I’ve never had a worse experience before in my life and I travel a lot . To start I’m going to say that I’ve never stayed at a rental before that has such a disgusting carpet and dirty walls. Literally all the rooms had a nasty carpet . All the walls had marks and stains . The bedsheets were dirty had pubes and hair . However this is not where it gets worse . We took very good care of the house even though the walls were disgusting , we GOT CHARGED $80 because of “supposedly marks on the kitchen wall, which were already there and a stained towel!!! A towel wihich should have been washed no problem . Mind you, no one even sat there on the kitchen counter . I tried to fight this, and they were not helpful at all. They did not care even though I said that nobody had even sat there we were not even in the house only to sleep at night. I’ve never had such a horrible customer service before . I regret staying there so much . OH HOW COULD I FORGET ! THE AC SUCKED!! Bottom floor and rooms were ovens . Extremely hot . So yeah , good luck if you decide to still stay there .
Séjour de 3 nuits en août 2023
Réponse de VrboOwner le 10 oct. 2023
Dear Leydiana, Thank you for taking the time to provide feedback about your stay at our vacation home. We're sorry to hear that your experience was less than satisfactory. We'd like to address the issues you raised. On reviewing our records, we did not receive any complaints from you during your stay, from the day of arrival up to check-out. We also did not receive any complaints regarding the towels, walls, or carpet stains. Please understand that stains on walls and carpets are normal for a vacation home. However, damage to sheets or towels is not allowed. Guests are responsible for replacing damaged items or paying the damage fee to cover the cost of the replacement. We apologize for any inconvenience this may have caused and appreciate your understanding. If you have further concerns, please feel free to reach out to us. Best regards, Ronald ACO Vacation Homes
Avis vérifié

4/10 Médiocre

Katie C.

Les points forts : Communication et emplacement
Les points faibles : Propreté et exactitude de l’annonce

Do Not Stay Here

Our group was very disappointed with the conditions of this rental. Aside from the general lack of supplies (like hot pads, pans, cleaning supplies, etc.), which they are up front about, the rental itself was disgusting. As other reviews had mentioned, there were stains on all the carpets, bedding/bed covers, towels, and pillows as well as broken/dented siding, walls, window screens, couch & bed frames, and railings. I had to take pictures of everything to send to them upon initial check-in because they do not provide a condition report checklist which I had asked about prior to our stay. The worst part was that the thermostats on the first and upper floor were auto-set at 74 degrees, which I had asked about for them to fix/adjust prior to our trip AND during our trip as it was way too hot to sleep. Their response was the FL weather was the reason it was warm in the house even after they had sent maintenance to "fix" it. It never dropped below 80 degrees in the upper floor, which was an issue for the 20 people staying there. They also expected you to wash and dry all bedding/towels before 10am checkout, which was impossible with the broken drier & number of items we had to wash. While this rental is in a convenient location and had a nice pool, those are about the only nice things I can say. This company has the potential to be good as they are responsive, but they just do not take care of their properties and don't fix anything even after multiple of the same reviews.
Séjour de 3 nuits en août 2023
Avis vérifié

2/10 Horrible

tamika h.

Les points forts : Emplacement
Les points faibles : Communication et exactitude de l’annonce

Disappointed

Initially we thought great property, until I got inside and it was problem after problem. Upon walk through of property upon arrival everything looked good. After settling, there was a closet door that was off track that kept falling, the entertainment room tv , was hanging off wall as mount was broken, also they provided no remotes for game system. The kitchen counter was broke if you sat at it or applied in pressure it separated from the island, so it could not be used for seating or dining. First off during a pandemic, the pool maintenance was not kept up. The 3rd maintenance man that came to the house stated pool filter had not been cleaned in months let alone their was a standing electrical issue that caused the motor not to work as well as pool to hold temperature. The pool was dirty, jacuzzi wasn't working, had no water and pool was not heated which we paid for heat and requested 24 hours in advance. The grill was nasty disgusting and did not work yet we filled it up with propane. and did not receive a refund. The pool area was dirty I had to call over 20 times throughout my stay regarding consistent issues, garbage pickup, etc., they are not organized or together. My concerns were not taken seriously. I would not recommend this rental to no one or this management company. To this day I haven't received any type of correspondence regarding all my concerns regarding the property. Had to report them to the Health Department and BBB as well as consult lawyer as I'm disputing charges. Also come to find out they do not wash duvets or comforters or sheets unless need be as we were charged for normal wear to linen. Also dryer does not dry well. To know we traveled during a pandemic and they did not take proper precautions with certain areas of this rental property is appalling.
Séjour de 5 nuits en décembre 2020
Réponse de VrboOwner le 22 févr. 2021
Thank you for choosing ACO's property for your recent stay! We'd love your feedback on what you enjoyed and what we can do to improve the experience for our future guests. Kind regards; ACO Vacation Homes team.
Avis vérifié

10/10 Excellent

Toccara R.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Very Nice Home Great Location

Overall stay was AMAZING!!! LOVE the HUGE Master suite!!! A few things.....the screen around the pool should be replaced as it broken. The mop in the pantry should be cleaned after the cleaning people use it. BUT honestly the overall stay was GREAT my family & I loved the home. Plenty of space for our Thanksgiving celebration.
Séjour de 5 nuits en novembre 2022
Réponse de VrboOwner le 7 janv. 2023
Dear Toccara, Thank you very much for taking the time to respond to our inquiry regarding your stay. We are delighted to hear that it was great! Your kind words are greatly appreciated and serve as a reminder of why our customers are so important to us. Once again, thank you for choosing ACO Vacation Homes during your travels; it was a pleasure having you as a guest in one of our homes. If there is anything else we can do for you in the future please don't hesitate to reach out! Best regards, Ronald Supan ACO Vacation Homes
Avis vérifié

2/10 Horrible

Nicholas M.

Les points faibles : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Don’t let pictures fool you too

This was my worst experience to stay at a place through VRBO. I would have been better off staying at the motel 6 or Howard Johnson. I was amazed how dirty/disgusting this house was. There is so much it’s hard to put in words but I will try. 1. There was still hair in bath tubs in 3 of the 6 bathrooms. 2. When wiping up a water spill on floor on first night in home the towel became so dirty we was charged for the towel. YES WAS CHARGED FOR TOWEL BEING DIRTY!!! 3. The child barrier around pool was broken and screening to keep bugs out was broken as well 4. The sheets was like sleeping on sandpaper. 5. Beds are all extremely uncomfortable (motel 6 has better mattresses) 7. When renting a VRBO it is expected to have utensils. I wasn’t expecting to be able to serve 10 but this place had 1 fork. No seriously it only had 1 fork for a house that sleeps 24. 8. The game room/garage did have an air conditioner but the garage didn’t completely shut so it was hot AF. I fixed it for them and it did kind of cool off but again I didn’t go on vacation to fix others problems. 9. Dryer does not dry clothes or towels On 1st, 2nd, or 3rd try. Each load takes minimum of 3 hours. 10. Paint on walls is in need of repaint. And on baluster. 11. Carpet is absolutely disgusting. Baby’s socks turned black. 12. Doors squeak so loudly that ever time someone uses bathroom we all hear them go in. 13. Pools chlorine was so high that we couldn’t swim. ( I went and bought PH strips and it registered above 9 which is not swimmable). 14. Dinning room chairs are on the verge of breaking 15. Had to purchase batteries to operate TVs. 16. Wi-Fi doesn’t support more than 3 TVs 17. Neighborhood is loud and community pool is a good place to create concrete scrapes. The slide dumps into 4-6” of water. Slide at your own risk 18. I was charged for dirty towels and sheets before it was ever attempted to wash them. 19. Hot water. What hot hater? Only hot water we could find was in pool. Overall I would highly suggest that you not rent this property. It is poorly maintained and does not possess the necessities. The communication with host is horrible at best they use a system that goes through a computer and it is very hard to communicate with someone that does not speak correct English especially when it is a bad connection through computer. VRBO should remove this property from their list. It gives them a bad name. I’d say more but I out of space!
Séjour de 5 nuits en mai 2022
Avis vérifié

10/10 Excellent

Kendra J.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

The host was amazing the home was very beautiful and kid friendly my kids really enjoyed themselves

The property was perfect however the The maintenance man kept coming with false report stating things were broke so we couldn’t really enjoy us that Saturday the day of the party because he were there for hours and then would leave and come back saying that he got a ticket saying there’s something else broken and when he got there none of those problems appeared other than that I would definitely stay again the host was amazing and responded quickly the house was clean and close to everything definitely 5 stars from my family and I.
Séjour de 2 nuits en juillet 2021
Avis vérifié

8/10 Bien

Chelesea W.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Nice property mostly

Overall it was a good stay but it wasn't as nice as the pictures. All of the t.vs didn't work. They were slow responding. They also charged me over $100 for a couple of towels and a sheet that had something spilled on them. I paid for insurance and these sheets and towels could have easily been bleached cleaned.
Séjour de 6 nuits en décembre 2021
Réponse de VrboOwner le 20 mai 2022
Dear Chelsea, thank you for your feedback! We apologize for the inconvenience. When the charges happen it’s because they came back from the laundry cleaning company as not usable anymore. Thank you for staying with us. Best Regards.
Avis vérifié

6/10 Satisfaisant

Josh U.

Les points forts : Arrivée, communication, emplacement et exactitude de l’annonce
Les points faibles : Propreté

Nice place

Nice place. Nice pool. Wasn’t cleaned well though.
Séjour de 3 nuits en avril 2022
Réponse de VrboOwner le 29 mai 2022
Dear Josh, thank you for your feedback. We apologize about the cleaning situation. We were not aware that this was an issue at your stay. We hope to you again and make a super stay next time. Have a lovely week. Best Regards ACO l Guest Experience
Avis vérifié

10/10 Excellent

tiffany f.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Awesome

⭐⭐⭐⭐⭐
Séjour de 5 nuits en avril 2022
Réponse de VrboOwner le 23 mai 2022
Dear Tiffany, we are very happy that you loved your stay. Come back and visit us again soon. Have a super week. ACO l Guest Experience
Avis vérifié

2/10 Horrible

Taizia M.

Les points forts : Emplacement
Les points faibles : Propreté et communication

Ok but watch out for the charges on the back end!!

The house was pretty and in a good location. But It was a run down and not well maintained. Mold in the bathrooms, pool fence broken, etc.. We requested for the pool to be heated only to get there with it half full and freezing. After our trip we got an extra charge for a bench leg that was falling off, which it was already falling off when we got there. They also charged us for the garbage bags being broken in the garbage box, which was due to raccoons and there was no way to lock it so they couldn't get in. I tried to email and call the management company several times and couldn't get them to respond. Finally after weeks I got a response explaining what the extra charge was for, but when I tried to respond back, they stopped responding again. They charge a mandatory extra fee for "damage protection" for up to $1,500 worth of damages when you first rent the house. But I guess that bench leg that was already broken cost them more than that. Ugh Just terrible company. Wouldn't recommend renting a house through them. I know I never will again!
Séjour de 4 nuits en janvier 2022

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