6/10 Satisfaisant
Victoria B.
20 août 2025
Les points forts : Arrivée
The room description should be updated. The king bed and murphy bed are in the same room. The sofa bed is in a room by itself. The sofa bed is very thin and the springs are definitely felt. It wouldnt fit 2 adults comfortably. There were stains on the sofa bed sheets and king bed sheets, which i will attach. We messaged the host and didnt hear back immediately so we went and bought sheets. When they replied, they did offer to send maintenance, but I told them I had taken care of it. The beds are not super comfortable, but we made the best of it. The king bed did have an exposed bolt- my son found with his leg. Ouch! The fire alarms did go off every time the oven was used. The 1st night they beeped all night due to dying batteries, so we bought more batteries. The sliding glass doors lock was broken, but we were able to use the bar lock. The balconies are connected and you can easily see the other balconies, so we were definitely concerned over the lock. The unit is technically oceanfront, but over looks the chairs by the lazy river and a parking lot to the building in front of the hotel. We only had 3 hotel bracelets for the pool. I messaged the host a couple times about the needed 4th bracelet and never heard back. The hotel itself was decent. There is laundry, however, there were 3 dryers and 2 were broke. We went to the mgmt office and spoke to someone who said they had not been made aware of the broken dryers (even though there was an out of order post it)
Victoria B.
Séjour de 7 nuits en août 2025
