Maison privée isolée 2 chambres à Estero, à distance de marche de Starbucks etc.

Kevin, Sorry you did not have a good experience during your stay. You were one of our first guests, hence we offered a large discount. We greatly wish you had made us aware of these issues at some point during your 8 day trip. We have people on the street ready to assist with our guests’ needs. If we were notified of these issues they would have been addressed immediately. However, we have learned from this experience and have adjusted to prevent this from happening again. Let me address the issues you had during your stay: The arm on the new storm door was broken because the wind swung it open, we replaced the arm. We've hired a person to clean the yard between guests’ stays. We've replaced the coffee maker that was a little tricky to use. We ordered a knob for the oven that's easier to read. One of the ACs has a lint screen like a dryer that needs to be cleared every few days. We now warn people who haven't been to South West Florida about the bugs and wildlife. Also, we’ve provided more information about the property to better expectations. We appreciate the feedback. We’ve had dozens of happy guests since.