Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The entire experience was positive. The unit (Queen's Grant 646) was perfectly situated for us; the pool was only cards away. The unit was clean upon arrival. The front desk personnel were very helpful. The shuttle to and from the beach was excellent. Lighting in unit needs help. No cutting board.
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The property is badly in need of repairs in the kitchen and bathroom. One night there were no parking spaces in our lot. However, there were at least 10 cars with no parking passes displayed.
Rating Details:
The property manager was more than helpful.
The vacation rental was spotless.
I was more than happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The unit was very clean upon arrival and thank you for the starter set of soaps, toilet paper and garbage bags. That was helpful.Unfortunately, our stay wasnât very comfortable. The living and dining room couch/chairs were extremely uncomfortable and lacking support. The dining room table and chairs were not practical for a rental more for staging a home. The unit was extremely dark. Not enough overhead lighting . The 6 lamps that they had in the living room were not enough. Especially with the dark furniture. Light bulbs were either burned out or old lighting fixtures throughout the condo. Square plates and cups added to making our stay uncomfortable. Lastly, we selected this condo because it was close to the pool. No one ever told us that this pool was closed!!!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This is our third or fourth stay in this unit and it is wonderful every time! It is a large space, the community pool is right outside your backdoor, and you are steps away from the golf course, clubhouse, driving range, general store, and the Hilton Head Outfitters. The unit has everything we need, the beds are comfortable and the porch containing the garbage can and HVAC outside is the perfect place to park our bikes. We love it and Palmetto Dunes and look forward to planning our next stay.
Rating Details:
The property manager was adequately helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We have stayed in Sea Pines for 20+ years hit couldnât get a good rental on short notice so tried Palmetto Dunes. Amazing experience! Great walkability and the best tennis and pickleball. Weâll be back. Also GORGEOUS unit. Had some glitches with a 2-day delay on rental bikes.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Location was great and very private both outside and inside. Very roomy. Private grill was a bonus as we tend to cook our meals. Really liked the keyless entry for both check in and check out. In conclusion highly recommend this property>
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Needs attention to details. Poor lighting. Three way bulbs went only one way. Some lamps lacked bulbs. AC didnât work one day.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This villa checked all the boxes that we were looking for in a rental. Easy access;no stairs to climb inside or out;great location; quiet and private;plenty of room;comfortable beds;walk in shower;large kitchen with available storage for food;washer and dryer;close to pool;gas grill;large private deck.
Had to extend vacation due to emergency. Resort was accommodating to our needs. Did experience trouble with toilet clogging but management responded swiftly and made our extended stay comfortable.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We stayed for 2 weeks after the sale of our local home and before the closing of its replacement. We were too busy to enjoy any of the resort's amenities but valued the central location. Highs included the spaciousness of the unit, accentuated by the open ceiling in the LR/DR, good-sized kitchen and bedrooms, and the great closet space. We especially appreciated the work desk area off the LR. Lows included completely inadequate parking for the occupancy capacity of the complex, lack of adequate glassware and cups/mugs and the mixed nature of what was there, and almost complete absence of hangers in the closets. If we hadn't been in the middle of a move and able to bring our own, we would have needed to go out and buy some hangers. There was no tub stopper in the MBR and the sink stopper was not functional. The kitchen sink stoppers didn't hold water. Grout in the corners of the master bath is missing, and substructure wood rot will result if the tile is not completely regrouted.
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We spent a lot of time in this rental due to inclement weather in October 2021. It has a fantastic layout for large group/family. Modern kitchen and baths. The previous cleaning seemed rushed but thatâs easily fixed. No major issues.The staff at Palmetto are extremely knowledgeable, very friendly, and helpful.
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Bathrooms could of been cleaner. More dishes, and pot,and pans, silverware. washer , and dryer has no lit filter, took long to dry clothes, also deposal never worked.
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Over all my stay was very good. The master bed was comfortable and the living area nice. The kitchen is nice but I would recommend additional cookware if possible. Also, indoor doormats at each door will help cut down on the amount of sand tracked into the home.
Rating Details:
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Staff Great. Facilties well-maintained. #646 was fine, with a few exceptions. Deck was full of sand. Grill was not clean and unusable. There were NO pots to cook with (staff brought over a mirror in bedroom. Shuttle service was very good amenity. Front desk check-in staff lovely and efficient.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
every thing was great....thank you....
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Condo was satisfactory. Expected an Icemaker and the deck could have been cleaner. Outdoor rugs were mildewed. Pool water murky improved last day of visit.
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Condo was satisfactory. Expected an Icemaker and the deck could have been cleaner. Outdoor rugs were mildewed. Pool water murky improved last day of visit.
Rating Details:
The property manager was very unhelpful.
The vacation rental was clean.
I was happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
This particular property was decent; not bad, not great, hence 3 stars. The main problem was the very poor property management at Palmetto Dunes. We told them early during our one-week stay that the dishwasher wasn't working; they came out and confirmed this but never fixed it. To make matters worse, we forgot to put our parking permit on the dashboard one evening (we have a convertible and pulled it off the dashboard to keep it from flying out of the car). We received a $100 parking ticket and when we explained the situation in our appeal, they denied the appeal. So we got to handwash our dishes all week and then pay $100 for a minor mistake. We won't stay at Palmetto Dunes again; there are too many other good choices on the island.
Keith L.
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