6/10 Satisfaisant
Logan M.
18 févr. 2025
Les points forts : Arrivée et emplacement
Slightly disappointing
Well, we have stayed at this location, just a different room. We had high hopes and unfortunately, things could have been better. To get into the pool and workout area, you need to enter a code. I communicated with the host that the code we had for the garage and room access did not work, and asked if they could help. They made sure I entered the code provided, then told me to use the “fob” that we were never given and then suggested that possibly there may be a sign saying it’s closed due to weather. When I informed them that I had entered the code correctly, that I did not have a fob and that there was no sign, I was told they would contact the building manager and get back to me. Unfortunately, this never happened, and they never solved this issue. Having access to the pool and gym was a huge reason we chose this location. The carpet in the living area is almost like a shag rug, and unfortunately, not the best rug to have with a constant flow of guests. There was lots of crumbs and hair in the carpet. Also, when stripping the bed as requested, we noticed that there was what appeared to be a blood stain on the mattress cover in the master suite. Although it was likely washed, I felt as though something shouldn’t be used that has a significant stain. The location is lovely, and we had a great experience at our last stay that was a different room and owner. We were very disappointed.
Logan M.
Séjour de 3 nuits en février 2025
