Naples et la Floride à son meilleur! Plages et la proximité des Everglades
Gérant immobilier / professionnel
Joseph M. Borremans
- anglais, français, allemand, néerlandais
Salle(s) de bain
Adaptée aux enfants
Les réservations annulées au moins 60 jours avant le début du séjour pourront être remboursées à hauteur de 100 %.
Mixed feelings about this property
I've stayed at HomeAway properties many times in the past, but this one was different. They've taken what was a house at one point in time and carved it up into multiple units. If the person renting had control over all three of the units (two on main level and one upstairs), then it would probably have been a better arrangement, but noise from the neighbors made it pretty rough. We had the entire downstairs unit so we didn't have to worry about that, but there was a family with kids above us and every morning they would wake us up at 9 with what sounded like elephants stomping and running across the ceiling above our bedroom. I would send the property manager a message every day, and he said he talked to them, but it never fixed the issue. He said that the "treehouse" upstairs is "highly sought after" so be prepared to deal with this if you stay there. Understand that if you book the lower level, it is more like staying at a hotel, where you have noise from the neighbors intruding on your stay.
The above aside, the house was pretty nice and well furnished. The oven was broken so we didn't do much cooking there. There were a few things like missing blinds/curtains that the property manager said was a result of the hurricane and they just hadn't prioritized fixing. Weird setups with the TV where you had to tell it to show you movies before you could see TV shows. Strange stuff like that.
Also, I'm not sure if it's a Florida thing, but we had several issues with insects while we were there. Lots of roaches and there were ants coming up out of the floor in one of the bathrooms.
Most of the other options that would have fit my family were booked while we were in Naples due to Spring Break, so we made due with this place. It wasn't bad, per se, but it didn't compare to many of our other HomeAway experiences either. That's why I gave it 3 stars.
Thank you for the positive comments about the home. It is unfortunate that the Children in the Treehouse were making noises in the morning. Apparently the children were enjoying there vacation at the Treehouse. Although I talked to the tenant a few times. He assured me that he would manage his children. The home is multifamily and can be rented as a whole with the Treehouse as a guesthouse or mother in law suite or separately. This split home configuration has never been reported as an inconvenience. On the contrary it has always been a positive add-on to the home, and sought after with traveling families. The description of the home is advertised as an Estate and the lodging combination are very well described. The home the way you rented has 2 fully equipped kitchens with 2 Smart TV's with 1 in the living room and another on the Veranda. The home has 2 ovens and stoves, 2 refrigerators and 2 washers and dryers. All appliances were in working condition.
The home has a full Pest Control program with Terminix. Bugs are for some reason always nuisance in the Tropical climate of Florida!
Lack of honesty
Good parts were: the house is close to beach and is spacious.
But when we reached home in the evening we realized that both cooking range and grill was not working. Being on vacation we were planning to grill for the dinner. Then the assistant of the homeowner came to check and he mentioned that the cooking range was not working for long time and need to be repaired. When we called the owner about this he initially was telling that there are two microwave ovens and tabletop ovens. That is not what we wanted. So he agreed that we buy a tabletop grill and he will reimburse for that. In the middle of the night we had to go to store and bought one (cost was $74).
When we were leaving, we asked about reimbursement and he mentioned he will only reimburse half the price, which was total lack of honesty. We felt bad about that.
He had also mentioned he will get the grill ready by next day with technician. No technician showed up even the next day.
We enjoyed our stay in Naples . But this lack of honesty was totally unexpected. Also the fact that the owner did not bother to take care of basic cooking appliance for several months was also sad.
Thank your for emphasizing the large home The home is equipped with 3 ovens. The oven in the kitchen was defective, but the cooktop was operational. However, there were 2 other ovens and cooktops in the home were all operational! Not to mention that the home is equipped with 2 fully equipped kitchen, 2 sets of everything e.g 2 refrigerators and 2 washer & dryers and more. It was also disheartening that you want me to pay for a grill and then you leave the home with it to keep it!
The home is fully equipped to accommodate 8 guests. You showed up with a party of 16 people! The home is large and very well equipped but not set to welcome a party of 16 people.
The lack in honesty in not relaying the amount of people in your party his a breach of contract and an extreme way of deception in order to gain a Rental vacation Home.
Dates of stay Feb 19, 2017 thru Mar 5, 2017
Based on the price paid for this rental we felt the information provided prior to committing was somewhat misrepresented. We did not realize that the "grand" house was divided into three rentals, our impression was that it was going to be a single family home. Also, our opinion, was that we would be in walking distance to the beach. In reality the beach was either a car ride or bike ride. Also, we were very disappointed, particularly based on the rental cost, in the neighborhood it is located in. We would be more inclined to give a more favorable review if the price was 50% less. Very disappointed in this rental and would not be inclined to recommend or would we trust in renting from this owner going forward.
The home is very well represented in its description. The distances and quality of the beaches are very descriptive and measurable on maps on the website. Also, the 2 bedroom mother in-law and penthouse treehouse are explained in detail in the third paragraph of the description that they are an integral part of the home. Yes, this is a feature that is very sought after for larger vacationing family reunions.
"The home unique Estate has two adjoining units, a 2 bedroom adjoining guest apartment, and a 1 bedroom mother in-law suite which has been improved into a penthouse/treehouse. The apartment and treehouse are being rented separately in case you wish to come with a large group e.g family or friends".
Our rental costs are in line with other properties in the area and a discounted bargain with more amenities than the Ritz Carlton which is a few blocks away. I must admit that the home was rather lage for your party of two.
Overall it is a prety good place to stay, the owner is really nice and always answer the phone right away. I will recommend it to anyone. We accommodate like 15 people. Very nice place!!
It was a pleasure hosting your large family. Thank you for complying with the house rules, and in leaving the home in clean condition. Your family is always welcome.
Thank you very much Joseph for the hospitality and great service. Your house is in excellent conditions, everything mentioned in the contract was as expected, I really loved the fact that you do care about having good quality of amenities at your house, the sofa beds surpass my expectations, you have memory foam In all of them(2) the beds were very comfortable as well, we had a great time with our family.
very nice property
We had a great time at Joe's house! It was clean, nice furnishings, great TV with high def, and was very convenient to the beach and shopping and bike rentals. It would be a great place for extended family as there are 3 separate units and all are nice. We will rent there again
Thank you for the brief and simple positive response.