We came for a family trip and it was the most amazing trip for us. I highly recommend eating in house during your trip especially if youâre going in a big group. Prices of restaurants for a big group can be high and the chefs food is exceptional. We got to book activities through the staff in house and they took care of it all! That was a huge help considering we didnât know what to do during the days of our trip.The staff was top notch 5 star experience. Increasing staff compensation would help recognize their hard work and improve retention and morale. We have dinners in house all 5 days and I loved it! We get to wake up and take advantage of the perks.The view of this property is incredible, I would love to stay here again.
Could not have been more pleased. All aspects of the property exceeded expectations. The staff was excellent and the meals were superior. Would stay there again.
Hacienda del Mar was the perfect place for our large family retreat! The excellent staff took care of every detail. Ernesto's cooking made every meal a delight! Thanks!
Beautiful amazing accommodations was very pleased with everything.
We had a wonderful stay at Hacienda Del Mar. The villa was everything we had hoped for and the staff was absolutely fantastic. I would highly recommend this property for your next vacation. Ernesto, Manuel, and Adriana made it so special with excellent meals, and impeccable service taking care of all of us.
This was our first time renting a house and everyone at Hacienda del Mar made the experience amazing! The house and grounds were gorgeous, bedrooms and baths were spotless, and everything about the stay was outstanding. We are already figuring out when to return in the (hopefully) near future!
This is a beautiful home in a private community, with incredible views, hotel-like accommodations and the friendliest staff you could ever ask for. I need to go back there every year!!
The staff and property manager in Mexico are really friendly, accommodating and understanding. I can't say the same thing about the property manager in the U.S.. Nevertheless, this place is a dream and the pictures don't do it justice.
This is a fabulous property with amazing staff. It is meticulous maintained. The chef is outstanding and our meals were always as we requested. The butler took excellent care of us as well.
It was the most relaxing vacation I have every taken.
One of the most beautiful homes Iâve ever had the pleasure of visiting, let alone staying in. Every inch of the property is beautifully appointed. The attention to detail is impressive. The staff was exceptional. Ernesto prepared our meals deliciously and with flare. Carlos was always there to accommodate our needs and Adrianna kept the house and our roomâs clean and fresh. The entire family throughly enjoyed our stay. We will definitely return.
We were pampered from the minute we arrived until we left. The staff is amazing: Manuel tended to our every need, Ernesto shopped for and cooked all the delicious meals and Adriana kept our rooms and the whole house sparkling clean. We were there with 3 other couples, some of our closest friends, and I would highly recommend Hacienda del Mar for a group such as ours. Each room is very private with its own bathroom, there is plenty of space inside and out for sitting and chatting, eating, sunbathing, etc. The (gated) beach is only a short walk away and easy to access. If you need somewhere to be pampered and to relax, this is the spot for you. I only wish we could have stayed longer.
Sally H.
8/10 Bien
Donna B.
28 mars 2018
House beautiful, scenery beautiful ,staff wonderful, 5th bedrm should be limited to deaf children
The beautiful house, the curtious , helpful, friendly staff, the gorgeous scenery, the safe feeling of the area made for wonderful relaxing unforgettable vacation. We highly recommend it. The only beef we have was the 5th bedroom was tiny and not up to par with the rest. And inside its walls was either water or air conditioning pipes that was very distracting and irritating at night. That's the only reason I refrained from giving 5 stars
Oh my, where to begin... Gorgeous villa, perfect weather, amazing views, but most of all the outstanding staff!! Alejandra kept us both entertained and well informed with his humour and vast knowledge. Ernesto treated us to three delicious gourmet meals a day - who needs to leave the Villa when you have your very own 5-star chef! Adriana and Pearla could not have been kinder or more efficient. They kept the Villa spotless from top to bottom. So thank you to the entire Hacienda del Mar team for such a memorable week!! We will definitely recommend this charming Villa with its incomparable staff to friends and family.
From the moment you walk into Hacienda del Mar you will be awed, pampered and impressed! The villa is absolutely beautiful, with breath taking views, privacy for guests in 4 large ensuite bedrooms, each with balconies & walk in closet!
The staff was truly outstanding! Ernesto, Manuel & Adriana did a spectacular job of making us feel very welcome and providing for our every need. The food was fabulous, the drinks always ready and the villa constantly cleaned and meticulous.
Michelle helped uswith all our questions & requests and was always spot on with her recommendations.
We had a truly great time at Hacienda del Mar and highly recommend this property and the wonderful people that made our stay so enjoyable!
Thank you!!!
The property is gorgeous but the staff is the reason we will be back. Manuel goes above and beyond. He did everything from margaritas to arranging in house massages to hauling our cooler to the beach. Olga is a five star chef. Wish I could post food pics on this review because the food was a work of art as well as gourmet. Andrea kept the place spotless.
The villa is located in a gated/guarded neighborhood with live camera surveillance throughout the neighborhood . We felt completely safe.
We loved the pool and patio area... Spent all our time there. We were a group of nine and everyone loved this vacation!!! One couple is already planning a return trip in September.
We came to PV with our family and friends to celebrate my dad's 60th birthday. We were greeted with friendly smiles and a spotless beautiful home. Every room is spacious with in suite bathrooms and gorgeous views. It is paradise!
What really made our visit was the house staff! They are so friendly, attentive and warm. We weren't planning on having so many meals at home but it was hard to beat Ernesto's cooking! We actually ended up cancelling a lot of reservations and just eating at home. Manuel was always there as soon as we'd arrive back from our activities ready to mix up some cocktails or anything else we needed. We felt like royalty the entire stay. The house was beautiful but this staff is what will keep bringing us back.
I cannot recommend this house enough!
We had a total of 9 in our group, mother/daughter vacation and every single one of us enjoyed our stay at the Villa. The size of the home was perfect, beautiful, and we all loved the location. This home was in a gated community and the area was absolutely beautiful and safe. Many of us walked every day, and also walked to the private beach. The staff was out of this world, our chef Ernesto was an amazing cook and we all already miss his cooking, truly unbelievable meals! Aaron, our person who took care of us daily spoiled us all by serving all our meals daily, and making sure we were always taken care of, also making sure we all had drinks in hand. Isela also checked on us and assisted with excursion planning and transportation. Our house cleaner was awesome and made sure our rooms were perfect daily! Out of all the places I have stayed, this one was unbelievable due to the warm welcome and very caring staff, they made this entire trip (no exaggerating) here. The new pool they are building will only make this Villa even better, as the existing pool was a bit small for 9 of us, however we still had a blast. I truly appreciated the kindness, and professionalism of all the staff. Thank you all for making this trip special for our trip!!!
The house was pretty good, but the stuff was amazing!! Manuel and Ernesto were the difference makers!! Outstanding!! Fantastic customer service!! I loved how they anticipated every need!!! Both were great with kids!!!
The house, the grounds, the pool, the food, the daily whale watching, and most of all our hosts Manuel, Ernesto and Adrianna were perfect for what may have been a once-in-a-lifetime family vacation!
The place is gorgeous â beautifully appointed, incredible views, super comfortable beds, and a warm pool we couldnât stay away from. But, the staff most elevated our experience.
Michelle made all logistics before the trip seamless, coordinating multiple families arrival information and setting up arrival and return transportation for those who wanted it. She also ensured that groceries, drinks, and first meals we wanted were available upon arrival.
Manuel was always eager to make arrangements for taxis, restaurants, day trips, to make drinks the moment we returned, and all-around to make our visit as relaxing, as easy, and fun as possible.
Ernesto created delicious snacks, breakfasts, and dinners from the moment we arrived, from ceviche, to empanadas, to shrimp, steak, and lobster. Everything was scrumptious - meals that a wide variety of palates and dietary requirements looked forward to. His chilaquiles and huevos rancheros were as good as any weâd ever tasted.
Last but not least, Adriana singlehandedly(?!) kept a large house full of kids and vacation-minded grown ups spotless. We dubbed her âthe ninjaâ because cleaning occurred so unobtrusively we didnât know it was happening.
Together they spoiled us rotten âhospitality service as good as it gets, anywhere. I canât recommend this experience highly enough. We cannot wait to return!
We had an amazing experience and will be coming back in the future. Having Manuel, Ernesto and Adrianna take care of our every need made our vacation one of complete relaxation. We didnât want to eat anywhere else because Ernestoâs cooking was so delicious. Adrianna had our rooms spotless and tidy everyday and Manuel did everything. He took care of reservations, rode the public bus with us, literally our every need was met. The Villa has an amazing view and the bedrooms are quite spacious. All 10 of my family members agreed that our beds and pillows were so comfortable that we wanted to take them home. This is the perfect place to stay. We were close enough to town to take a quick taxi ride but far enough away that you have the peace of the hills and ocean view. The beach is also just a quick walk away. Michele the manager was always prompt in her responses and very detailed. She made the planning so easy. We will definitely make plans to come back.
Iâm so glad I found this property in Puerto Vallarta. From day one Property Manager Michelle was always on point. I have to say this was the most relaxing vacation Iâve had in a long time. The staff was very attentive, accommodating, helpful and made us feel at home. We miss chef Ernesto everything he cooked for us was delicious. The children did not want to eat anywhere else, they also loved his cooking. We also miss Manuel and Adriana they were the best. We will definitely be back and I would definitely recommend this place. â€ïž
Girls trip and it was amazing the home was perfect! The staff made the stay Ernetsto cooking and wonderful meals kept up very full and happy! Manuel was spectacular! He made our stay easy and relaxing. We will be back to this location again!