Unité Caraïbes 602 | Condo en bord d'océan | Trouvaille rare | Acceptant les chiens | Mes escapades plage

Oh no—sounds like the recliner took that a little too literally! We appreciate you letting us know and have shared your comments with our property care team to review. A creaky bed definitely doesn’t make for the best night’s sleep, and after a full day on the beach, you deserve just that. We’re grateful for your honest feedback and glad to hear you enjoyed the location and view—it’s one of our favorite things about the Caribbean condos, too!

Well that's not the beach getaway we want for our guests. We're very sorry that was your experience and we have addressed these issues with our property care team. We promise this was a one-off and invite you back for a less crumby trip!

Thank you for your feedback. We’re glad you enjoyed the clean rooms, comfortable beds, and that beautiful balcony view. This condo consistently receives rave reviews, and we hope these minor inconveniences didn’t put too much of a damper on your Emerald Coast getaway. It sounds like the digital guestbook may have been missed—it includes detailed instructions on the door lock, trash disposal, and more. Check-out instructions are also sent directly via text prior to departure, so we’ll double-check that we had the correct contact number on file for you. Parking can be tight along the beach, though we’re thankful this property offers additional parking across the street when needed. We understand luggage carts can be in high demand—those are maintained by the HOA, but we’ll be sure to share your feedback with them. As for the balcony door, Gulf-front construction requires heavy-duty sliders that can sometimes need an extra push, especially with the salty coastal conditions. We appreciate your suggestions and hope you’ll join us again for another stay—we’d love the chance to welcome you back and make your next visit even better.