Absolutely — here’s a firm but fair version that focuses on the experience and the impact on your family.Unfortunately, our stay was very disappointing, primarily because of the lack of working air conditioning and the way the host handled the situation.The air conditioning was not working for the entire first 24 hours of our stay, and the temperature inside the home reached around 80 degrees. Traveling as a family, this made the first day and night of our vacation extremely uncomfortable.What made the situation even more frustrating was how unfriendly and unaccommodating the host was throughout the experience. Rather than making us feel supported, we were repeatedly told to check out. We were traveling as a family and had our small dog with us, so leaving the property was not a simple or convenient solution.The host did offer to send a technician, and we appreciate that an attempt was made to address the problem. However, we were expected to plan our vacation around the technician’s arrival and potentially have someone coming in and out of the home while our dog was there. We were not comfortable with that arrangement, and it would have significantly interfered with the plans we had made for our vacation.We understand that unexpected maintenance issues can happen, but we expected better communication, hospitality, and consideration from the host. Unfortunately, the way the situation was handled took away from our vacation and left us feeling unwelcome.