Listing was a scam. Charged my credit card and sent us confirmation then the checkin email. Checkin email had no information. Have not been refunded. Never had this happen with VRBO before. Had to book another hotel in the plane to Mexico!
The property was great and Ursula was great to work with. The property manager greeted us upon arrival and went through the property with us. The place is very clean and well decorated. Bedrooms were comfortable. Bathroom, and particularly the upstairs bathroom, are very nice including a double shower. Ursula was very accommodating and ensured that we were taken care of and had everything we needed. Great restaurants and bars are close to the location as it is located in a convenient location. It was quiet at home but lots to do right by the home. I highly recommend staying here!
Stacy P.
10/10 Excellent
Elke C.
18 août 2018
Brilliant - Fabulous - A true delight.
We truly enjoyed our stay. Gabriela who greeted us was a jewel. She presented us with a stunning arrangement of flowers and a bottle of wine. Such a touching gift that we cherished during our week. She provide us with all the information we needed and showed us around. The pictures are spot on! Very roomy, extremely clean and all the comforts that you may need are right there. Ursula has provided for all your vacation needs plus more. The home is first-class! The beds are comfortable, and the bathrooms are excellent (the upstairs bathroom very classy). Ursula had excellent restaurant, shops etc.. recommendations and was of great help. She went way beyond to make our stay comfortable and marvelous. A big thanks from the bottom of our hearts - Ursula!
Elke C.
10/10 Excellent
Erin H.
21 avr. 2018
Beautifully maintained, great location!
We had another wonderful stay at Toltec House. The location is ideal--close to the action, but not too close! The two-story apartment is beautifully maintained, with high quality linens, very comfortable beds, and a great selection of art. The appliances, including the air conditioners, function perfectly, and the apartment is very secure, clean, and well equipped (pots and pans, etc.). It is very close to great restaurants like Elemento which are off the beaten path (Fifth Avenue), and the neighborhood is quiet. We will be back!
Erin H.
10/10 Excellent
Cor B.
15 avr. 2018
A sanctuary after a long day.
This super clean and modern space was amazing. The ultra modern 2 person rain shower was wonderful....as were the two king size beds!!! Communication with the owner and property liaison was easy and friendly. Within walking distance of everything you could ever want and need. Would highly recommend to those visitors who want a home away from home feel to their trips.
Cor B.
10/10 Excellent
Monika D.
11 mars 2018
Exactly as listed!
Beautifully decorated, clean, very comfortable beds. Highlight is the small garden and bedroom balcony with tropical plants and birds singing. Lovely original art. Awesome to meet the owners as well! We would definitely book Toltec House again. Great month, gracias to Gabriela and Alex as well!
We spent a wonderful three weeks at Toltec House with our 2.5 year old and 6 week old kids. The location is amazing: One block to cheap eats on 30th and three blocks to touristy places on 5th. The house was perfect for our needs - comfy beds, good A/C and a 15-min walk to Mamitas beach (faster without two little ones). Lots of helpful amenities like beach towels, sun hats and a large canvas beach bag. The kitchen was well-appointed and allowed us to cook meals at home if we couldn't get the family together to go out. The backyard and second floor balcony are lovely (but bring your mosquito spray!). The neighbors are friendly and the area feels very safe. It is quiet except for during the school day when the school across the street plays music and announcements. The Mega and Wal-Mart are walkable for any needs you have (for us, diapers, beach umbrella and chairs, and lots of water). Gabi (the property manager) and Ursula (the owner) are both lovely and easy to communicate and deal with. This is a great spot for two couples or a small family!
Casa Tolteca is truly breathtaking. From the moment you arrive and enter the property you're struck with a sense of delight. It's obvious that the owners put alot of thought into furnishing this property. There is marble flooring throughout as well as beautiful art. The roofed back patio comes equipped with very functional furniture as well as a very sturdy hammock. The appliances are very modern as well. The backyard has its own hammock along with a table and chairs. I was sad to leave but I know that I will be back. Thanks for making me feel pampered Ursula !
We just returned from a month in PDC staying at the Toltec House. Everything was great, the beds are very comfortable, it is decorated nicely, all the towels are top notch. The proper management was great. Hope to return.
We stayed at Toltec House for 2 weeks in December. The house is located perfectly - a few blocks from the beach, the famous 5th avenue, a major grocery store and walking distance to several good restaurants, coffee shops, gyms, etc. The house has everything you need to have a wonderful stay. The bed was very comfortable which is a definite plus. The second floor balcony is a great place to relax, have a drink and/or read a book. The owner is amazing! She provides guests with a welcome guide and answers any questions you may have in advance of your trip. Once at Toltec House, you are greeted by the property manager. She will make you feel at home and show you a few things around the house. We would definatively stay at Toltec House again.
The location is the best! Very close to everything! The place has just been renovated and everything is very good quality. The owners are amazing and really care about their property and their guests. I will definitely stay here again.
We are a Canadian-Mexican couple who lives part of the year in each country. We are strong supporters of the local community in Playa del Carmen, with a particular emphasis on social justice issues as well as animal rescue. Toltec House welcomes well-behaved canines as houseguests and we provide dog beds and bowls to these special guests.
Our property has a magical location in the middle of everything. Local sports complexes, small business, grocery stores and shops are nearby. There are many fabulous restaurants a short walk from our home. We are also extremely close to the marvellous atmosphere of 5th Avenue, and of course, the white sands and blue waters of the caribbean sea.
Toltec House is a private home, not a unit in a condo complex. Nothing in this house is cheap - from the cutlery to the marble counters. You have a full kitchen that is truly fully equipped with all the gadgets and knickknacks you would need to prepare a fabulous meal. Toltec House is a place where you can feel as if you were at home, in a tropical land.