Réponse du propriétaire: We were happy to have had you and your husband stay for 4 nights in the Fall. I am dismayed to hear that you had issues as you made no mention of them when you emailed me during your stay. Ideally I would have liked to address anything you were unhappy about then. In fact, I thought all was well when you indicated in that same email you would like to return next year. Unfortunately we cannot do anything about the cell reception in the mountains of Vermont, but I would have been happy to address anything else on the spot. I am assuming food might have previously spilled on the floor of the oven creating smoke and I could have sent my cleaner to address to allow you to use comfortably (we had no issues with it when we were at the home in November), and although we have never had issues with septic odors, I would have been happy to have had our plumber assess. And, it sounds like unfortunately a set of sheets might not have weathered repeated laundering well, but I could have easily replaced with another set. I cannot do anything to improve your experience during your stay if I am unaware. I am responsive and available to discuss any concerns with renters and appreciate seeing our home through other's eyes. I do understand some things may come up after a string of rentals when I have not been at the home myself to personally assess, but I encourage all renters to contact me immediately.