8/10 Bien
Amber R.
26 mars 2025
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Nice Place with Some Issues
Overall the house is very nice - with a couple of issues that I wouldn’t expect given how much we paid to stay.1. Big selling point - private hot tub. Not working on our arrival. We contacted the property manager when it was discovered but we were unable to use it for the first day and a half we were there. The tech that came out to fix the issue was awesome and quickly figured out the problem and fixed it within a couple of hours of coming.2. Next selling point - pebble ice maker. Broken and not even working. The dishwasher and disposal were also not working but we were able to figure out it was a tripped breaker and we got those things working on our own but the ice maker never worked and the ice maker in the freezer didn’t work well either so we ended up buying ice. There was also a broken shelf in the fridge so each time we wanted to close one of the drawers we have to lift up the shelf in order to completely close the drawer, which if it wasn’t completely closed the fridge wouldn’t close.3. Last selling point - washer/dryer on both levels. The washing machine on the second level wouldn’t even turn on but we were able to use the washer on the first floor.My expectation was that the main selling points you have listed should be working - someone should be regularly checking the major appliances and making sure they are working and if not the renter should be advised and allowed to make a different reservation or be offered some money back for the inconvenience.
Amber R.
Séjour de 4 nuits en mars 2025
