Vue sur les yachts Retraite Waterway Landing avec piscine

We love to hear that, Michael! We hope you'll come back and join us again soon!

Thank you for your feedback. We’re sorry to hear that your stay did not fully meet your expectations. We would like to clarify that the check-in code provided was correct and active. We understand how frustrating it can be to experience difficulty accessing a property, particularly when arriving later in the evening. As noted in our check-in information, messaging us through the booking platform is the fastest way to reach our team, particularly outside of regular office hours, and we responded as soon as we were able to assist. We also appreciate you bringing the limited cookware, missing dishwashing supplies, and lack of bath mats to our attention. We will review these items with our team so they can be addressed for future guests. We’re glad the property itself was otherwise as expected and appreciate you taking the time to share your feedback.

Thank you, Liz, for sharing your experience and highlighting what you enjoyed about your stay, especially the location and the cleanliness of the unit. We appreciate your feedback regarding the bed comfort, kitchenware, and the third-floor details, as well as your note about the noise concern. Our team will review these areas to see how we can make future stays even better. We're glad you had a memorable visit overall and hope to welcome you again.

Thank you, Sandra! We do not have elevators listed under our amenities, and make sure to have it in the listing as we realize as stairs are difficult for some guests. We also make sure to make a nice list of everything we do and do not include during your stay. We would love love to have you back next time. Please reach out when you're ready, and we will find the absolute perfect property for you!

Thank you, Sarah!