Superbe maison 7 chambres à Bear Trap Dunes ! Piscine, WIFI, navette, espace détente !

Hi Robert! Thank you for your 5 star review. We are glad you enjoyed your stay at the house. We appreciate your feedback regarding the back yard and have begun additional clean up for spring/summer at many of the properties.

Thank you for the positive review. We are glad you enjoyed your stay and hope to see you again! 1st Choice Properties

Thank you for taking the time to share such detailed feedback. We’re glad to hear that your family enjoyed the spacious and comfortable home, the well-equipped kitchen, cleanliness, and the convenient location within the community. We’re also happy that you enjoyed the pool, clubhouse, and neighborhood. We’re sorry for the frustrations you experienced during your stay. We understand how important timely communication and working household amenities are, especially during a longer family vacation. We’re glad that when the dryer issue was reported, our management team responded quickly and sent a repair technician to investigate. Unfortunately, the technician determined that the dryer needed to be taken out of service, and we understand the inconvenience this caused during the remainder of your stay. We also appreciate you bringing the other maintenance items to our attention, including the light bulbs, garage refrigerator door, and exterior lighting. These items are being reviewed so they can be addressed for future guests. Regarding beach equipment, we do not advertise beach equipment as a guaranteed included amenity, but we understand that having those items available can be a convenience for guests visiting the beach. We also apologize for the communication issues you experienced. While our management team was able to respond quickly once the dryer concern was reported, we recognize that all guest messages should receive a timely response. We take that feedback seriously and will use it to improve our communication. Thank you again for staying with us and for helping us identify areas where we can improve. We’re pleased that, overall, your family found the home spacious, clean, and comfortable, and we hope you enjoyed your time at the beach and in the community.

Thank you for review and feedback Jose. We are glad you enjoyed the house and will let the owner know of your concern with the beds. The cleaners will be notified of the black spots as well.

Hi Karen, Thank you for your review. We are happy to hear that our communication and items provided by 1st Choice Properties helped to make your stay enjoyable! We will be sure to take your suggestions for additional refrigerator space and kitchen wear into consideration. We hope you will consider staying with us again in the near future.

Thank you for your review and feedback. We appreciate knowing the issues that occurred during your stay so they can be addressed for future stays. We are very sorry that the TV's did not work as expected and there was an issue with the sink and shower. We will notify the owner of the concerns so that these items can be fixed for a future stay. We hope your group will return.

Thank you for taking the time to share such detailed feedback, especially after bringing your family together for such a special annual vacation. We’re very pleased to hear that you found the home beautiful, clean, spacious, and well suited for your group of 18. We’re also glad to hear that our 1st Choice Properties team was responsive whenever you reached out. We’re sorry, however, that some of the details and supplies did not meet the level of hospitality you expected. We understand that small touches can make a big difference, particularly when hosting a large family group. We appreciate your comments regarding the starter supplies, linens, pillowcases, and bath towels, and we will review these items with our team as we look for ways to improve the guest experience. The starter supplies provided are intended as a convenience to help guests get settled rather than to cover the entire duration of a large group’s stay, but we understand your perspective and appreciate the suggestion regarding quantities. We’re disappointed that the overall experience did not feel as “top shelf” as you had hoped, especially given the importance of your annual family vacation. Your feedback gives us valuable insight into areas where we can do better. Thank you again for choosing our home and for sharing your experience with us.