Refuge jacuzzi : foyer + sauna + vues + faune

We're so happy you enjoyed your stay, Casey! It's wonderful to hear you liked the cabin and its great location. We appreciate you staying with us and hope to welcome you back again soon!

We're so grateful for your wonderful review! It means so much to hear you loved every minute of your stay. We truly appreciate you choosing to stay with us and hope to welcome you back for another amazing visit, Annie!

I'm thrilled to hear that you had an amazing time at our place and that the location suited your needs perfectly, Matthew! The hot tub and fire pit are always favorites among guests. Thank you for sharing your experience! We look forward to hosting you again in the future.

Thank you so much for your kind words! We're thrilled to hear that you found the property well-maintained and that the comfortable beds made your stay even better. It's great to know that the location worked well for your family, especially with the charming town of Custer so close by. We hope to welcome you back on your next visit to the Black Hills!

Thank you for sharing your experience, Greg! We're delighted that your families had a comfortable stay and that the home provided the perfect balance of space and amenities, especially during the warm days. It’s great to know you enjoyed the peaceful setting while still being close to Custer. We’re glad the hot tub offered a relaxing end to your days, and we’d love to welcome you back for another stay in the future!

Thank you for sharing your experience, Julie! It sounds like your fall break was filled with great memories, from spotting wildlife to relaxing in the sauna. While the fire ban was a bit of a letdown, we hope you’ll get to enjoy the fire pit next time. Though our cabin’s rural setting can mean a different Wi-Fi experience than in the city, we’ve upgraded to fiber optic cable and added signal boosters to offer the best connection possible. We’d love to welcome your family back for another adventure!

We’re sorry to hear these concerns affected your stay. To clarify, the cameras are never pointed toward any of the hot tubs and are only in place for exterior security. The grills are cleaned regularly, and BBQ utensils are provided for guest use. We appreciate you bringing this to our attention and will review everything again with our team.

We’re sorry to hear your family left disappointed. We appreciate you sharing your concerns and want to assure you that the locks have been checked and are working properly, the grill has been replaced, the deck has been stained, and the shower area has been inspected. We’re sorry the stay did not feel like the value you expected, and we appreciate you choosing to stay with us.

Thank you for taking the time to share your feedback. We're delighted to hear you enjoyed the cleanliness of the home, the comfortable rooms, and amenities like the hot tub and sauna. We're sorry the Wi-Fi did not meet your expectations. Because of our rural location, connectivity can occasionally be less consistent than in urban areas. We have upgraded to fiber optic internet and installed Wi-Fi signal amplifiers throughout the property to provide the best connection possible. We also appreciate your comments about the kitchen and toiletries. We aim to provide the essentials for our guests, and your feedback helps us identify areas where we can continue to improve. Thank you again for staying with us, and we hope to have the opportunity to welcome you back in the future.

Thank you for your review! We appreciate you staying with us and hope to welcome you back again soon!