Laguna Eco Village #209

Thank you so much for your kind words and for choosing to stay with us again! We're thrilled to hear that you enjoyed the property and location, and we can't wait to welcome you back for another stay. Safe travels, and see you next time!

Thank you so much for taking the time to share your detailed and thoughtful feedback. First and foremost, I want to sincerely apologize for the delayed responses during your stay—we experienced unexpected issues with the platform, which unfortunately affected our ability to communicate in a timely manner. We understand how frustrating that must have been and truly regret the inconvenience it caused. Regarding the washer and dryer, I also want to extend a heartfelt apology for the miscommunication. We completely understand how important that amenity was in your decision to book the unit, and it was never our intention to cause confusion or disappointment. We take your comments very seriously, and we’re already in the process of updating the listing to accurately reflect the current availability of laundry facilities to avoid any future misunderstandings. We're very happy to hear that you enjoyed the unit itself, the complex, and the proximity to the pool. It means a lot to us that, despite the hiccups, your overall experience with the space was a positive one. Thank you again for your honest feedback—it helps us grow and provide a better experience for our future guests. We’d love the opportunity to host you again and ensure everything goes smoothly from start to finish.