Overall I'll say a 2/10, only because the house was cute and smelled good. When we got there, we messaged the owner concerning lots of hair in the main bedroom. It was in the sheets, bathroom drawers, and around the toilet bowl. The toilet also had old stains on it and dust. We also needed the wifi code. I sent my complaint in one message. They disregard my complaint concerning the nastiness and sent the wifi code. The coffee maker had molded water and an old coffee pod in it. We wanted to clean and wash the sheets, but there was no access to a washer or dryer. The mop was nasty and old. I asked for at least the cleaning fee back, and the host ignored my request. I wish i could put the pictures up, because it was terrible. Please do better about the upkeep of your property. I wouldn't recommend or return.