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4/10 MĂ©diocre
Rosie M.
14 août 2025
3-day girl trip
We had a good time staying at Zermatt. However the Townhouse 773 we stayed in was quite run down and in need of a lot of repairs. The dresser in the Master bedroom was missing handles and was Not usable, the master bath shower had a huge gash in the wall that was caulked. We found multiple HUGE spiders on both levels of the home, (which was scary because we had a baby crawling on the floors) There was not a garage door opener, so we couldn't use the garage.Also the Pool is very run down and in need of major repairs. My granddaughters feet were bleeding from the rough surfaces in the pools.No one ever came to clean the pools while we were there and there was a lot of leaves and dirt in the pools. We have stayed at Zermatt numerous times and have loved the area, but this time we were a bit disappointed in the condition of the town home and the pools. It was great having the bunk room for the granddaughters, but I just wish they would update and keep the furnishings working better and looking better. We wanted to go to the restaurant while we were there, but they were closed, and my granddaughters wanted to ride the Mery-Go-Round and they wouldnt come out to give them a ride. Other than this we enjoyed the peaceful surroundings of Midway, UT.
