Thank you so much for taking the time to share your kind words! We're thrilled that the location worked perfectly for your group and that everyone had a comfortable stay. We'd love to welcome you back anytime you're in the area. Thanks for choosing us!
Great location for a family stay. That area of Orange Beach is not as populated. The view was awesome!! Had a wonderful time and hope to book there again in the future.
Thank you so much for the wonderful review! We're thrilled you and your family had such a great experience. That peaceful location is truly special, and we're glad you enjoyed the beautiful views. We'd love to welcome you back on your next visit to Orange Beach—just reach out whenever you're planning your return trip. Thanks for choosing us!
Thank you so much for the wonderful feedback! We're thrilled you had such a great experience. Your kind words truly mean the world to us, and we'd be delighted to welcome you back anytime. We hope to see you again soon!
Thank you for your kind words! We're thrilled the kids had a wonderful time. If you have any more feedback or need anything, please don't hesitate to reach out. Enjoy the rest of your stay!
Everything was like it said it would be in the listing. The view was awesome and we stayed a couple of extra days at a reasonable rate. This is our 2nd stay in this condo and we will be back again!
Thank you for your feedback. We're glad you enjoyed the view! We'll address the bed and kitchen issues promptly. We appreciate your stay and hope to welcome you again.
The condo was very clean and decorated nicely. Had lots of amenities in the kitchen that were helpful. Loved the view from the balcony. The only issue we had was with the door keypad, it kept not letting the door completely unlock which was frustrating at times. We contacted rental company and we were told they would send someone out. Which at some point it got fixed. My only complaint was that they didn’t follow up with us to let us know maintenance had been there and to ask if everything was now currently working. I think that would have just been a nice gesture to reach out.
Thank you so much for taking the time to share your feedback! We're delighted you enjoyed the condo's cleanliness, decor, and that beautiful balcony view. We're glad the kitchen amenities enhanced your stay.
We sincerely apologize that the keypad issue caused frustration and that we didn't follow up with you after maintenance visited. You're absolutely right—that would have been the courteous thing to do, and we fell short there. We'll make sure to improve our communication process going forward so guests know when issues are resolved.
We'd love to welcome you back and provide an even better experience next time!
Loved the property, considering coming back to this same unit next year. Great location near grocery stores, restaurants, and being right on the beach is amazing!
Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay and the convenient location of our property. We would be delighted to welcome you back next year. Your feedback means a lot to us, and we look forward to hosting you again soon.
Condo was perfect for our family. Quiet location and amazing beach. We have stayed in HP before and this unit is our new favorite! Beds were very comfortable and unit was clean.
Thank you for the wonderful review of our condo. We are delighted to hear that you and your family had an enjoyable stay and found the location, amenities, and cleanliness to your liking. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. We strive to provide our guests with a comfortable and memorable experience, and your positive comments are a testament to our efforts. Thank you again for taking the time to share your experience.
It was clean and plenty of room. Being a smaller complex the beach wasn't crowded. Great location and convenient to everything. The covered parking is great to beat the heat of a hot vehicle. We found a space in there most of the time. Probably the friendliest guests and staff we've ever had and we go every year. One of the 2 elevators was down which was a little inconvenient, but overall a really nice experience.
Thank you for the detailed and thoughtful review. We appreciate your feedback and are glad to hear that you had an overall enjoyable experience at our property. We strive to provide clean, spacious accommodations in a convenient location with great amenities and friendly service. We will look into the elevator issue with the HOA. Your comments help us to continually improve and ensure our guests have a positive stay. We look forward to welcoming you back again next year.
The building is out of dat and needs some updating. The condo itself was just okay. The beds, sofa, and chair need to be replaced. They are dirty and uncomfortable. The bathrooms and laundry area were moldy! Location was great and the check in and check out was very easy. We will not stay again due to mold.
Thank you for your review. We appreciate your feedback and will take it into consideration to make improvements for future guests. We strive to provide a clean and comfortable experience, and your comments about the condition of the furnishings and bathrooms are helpful. We will work to address these issues to ensure a more enjoyable stay. We hope you'll consider us again in the future.
We really enjoyed the stay, it was right on the beach and the kids enjoyed going back and forth to pool and beach.
The only disappointing thing that happened was that we ran out of toilet paper in one of the bathrooms. When I texted the management company they told me “we were more than welcome to buy more” that they only provided one roll. We had 7 of us staying. Just bring toilet paper and/or paper towels if you stay more than a few days.
Thank you for your review. We appreciate your feedback and are glad to hear that you and your family enjoyed your stay overall. The issue with the toilet paper supply is something we will look into, as we strive to provide a comfortable and well-stocked experience for all our guests. We will use this feedback to improve our services and ensure that our future guests have a more seamless stay. Please accept our apologies for any inconvenience this may have caused. We hope to have the opportunity to welcome you back in the future.
Maintenance needs to check the toilet in the master bath. It had a small leak that would cause the toilet to run every few minutes. Just something they may want maintenance to check out, due to water usage. Great room, though!