Front de mer 2ch/2sdb - Water's Edge Resort-111 Piscine intérieure/extérieure & jacuzzi

Thank you for taking the time to share your feedback. We’re sorry to hear that your recent experience at Waters Edge was not as enjoyable as your previous stays. We certainly understand your frustration with the security and parking pass policies. Unfortunately, those rules and procedures are established and enforced by the resort’s HOA, and they are not policies that we, as the rental management company, create or control. We are required to follow the rules set by the HOA and resort management. We know that these policies can sometimes be frustrating for guests, especially when parking spaces may appear to be available. We will certainly continue to share guest feedback with the appropriate parties, as we want everyone to have the best possible experience while visiting Waters Edge. We truly appreciate you choosing to stay with us over the years and are sorry that these resort policies affected your most recent visit. We hope you’ll consider staying with us again in the future.

Thanks for your review. We are glad that you enjoyed your long weekend. You cannot beat the view from this condo of the amenities, beach, and ocean! Come back to visit again soon!

Thanks for your review. We are glad that you enjoyed your stay at the resort. We hope you will visit with us again soon!

We are so glad that you enjoyed your beach getaway at Water's Edge Resort! Come back to visit with us again soon and ask about our repeat guest discount.

Thanks for the review of Water's Edge Resort. We are glad to hear that your girl's getaway at the beach was a Success! Come back to visit with us again soon!

Thanks for your review. We are glad that you enjoyed your time at Water's Edge Resort. We hope to see you again real soon!

We appreciate your review. We are so glad that you and your husband could enjoy the views from this 1st floor condo. It is nice to be on the 1st floor and not have to deal with the elevators as well. We do hope that you will visit again soon.

Thank you for your review. We are glad you enjoyed your beach vacation at Water's Edge Resort. We will relay your feedback to the owner regarding the shades. We hope you will visit with us again soon!

Thank you for taking the time to share your feedback. We're sorry your stay did not meet your expectations. For the benefit of future guests, we'd like to clarify a few points. The photos in our listing are of the exact condominium you reserved and accurately represent the unit. Unfortunately, we cannot refund guests who have blocked off a unit from the rental calendar of an owner for cleanliness issues that could have been addressed. We apologize that the cleanliness did not meet your expectations. When you contacted us, we immediately offered to have housekeeping return to address your concerns, but that offer was declined. We encourage guests to report any issues during their stay so we have the opportunity to make things right. The electronic keypad was functioning, but several buttons were sticking due to the extreme summer heat. To ensure reliable access, we provided two hard keys. Although only one key was returned at checkout, no charge was assessed for the missing key. We also apologize for the building-wide air conditioning issues, which affected all units. Before the outage, an HVAC technician was sent to inspect your unit and confirmed it was operating as designed despite the extreme temperatures. When the building system later required repairs, we recognized the inconvenience and provided compensation for the disruption to your vacation. We appreciate your feedback and wish you and your family all the best.

Thanks for your review and feedback. We apologize for any inconvenience upon your arrival. We ask that you let us know as soon as possible if you find any maintenance or cleaning issues that you would like addressed so that we can get someone over to assist. We don't want you having to clean upon arrival, but we have to know about it in order to fix it. Regardless of when you book the room, the condo should be ready for your arrival. Unfortunately, we do not have time during the peak season to pull all silverware and items from the kitchen cabinets between check in and check out to inspect and get the guests checked in on time. Unfortunately, some people are not very clean and put dirty items away. The cleaning company does spot check, but sometimes things are missed as we are all human. Maintenance could have looked at the toilet and adjusted it for you during your stay as well. We are in the peak summer season and it is HOT. If the AC is running at full blast and the doors are being opened and closed a lot the vents sometimes due drip due to humidity. If I recall correctly, you were here during one of the hottest weeks we have had yet. We thank you for visiting Water's Edge Resort, and we hope that you will visit again in another condo that better meets your needs. If you would like to call us to book and get recommendations on rooms, please do so. We also recommend booking in advance because the top of the line condos due book up first. Thanks again.

Thank you for the 5-star rating! We truly appreciate you taking the time to share your feedback. We're delighted to know you had a great experience during your stay. Providing our guests with exceptional accommodations and memorable vacations is always our goal, and it's rewarding to know we met your expectations. Thank you for choosing to stay with us. We look forward to welcoming you back for another wonderful visit in the future!