Escapade abordable à la plage !

Hi Mark, thank you for your feedback. I’m sorry to hear you were disappointed with the cleanliness of the unit and the condition of the grounds and pool. I reviewed your stay and did not find any record of these concerns being reported while you were on property. Our units are cleaned and then inspected prior to each arrival, and I confirmed through our lock history that both steps were completed before your check-in. I do see that you stopped by the office during your stay regarding TV issues, and our team was able to assist you promptly. We would have been just as responsive in addressing any cleaning concerns had we been made aware at that time. We also have a note that you came by to discuss rebooking for next year, which we truly appreciated. After your departure, housekeeping noted extensive blood staining on the linens that required them to be discarded. Out of concern, we attempted to reach out to ensure everything was okay but did not receive a response. We are a local team and always available to assist our guests during their stay. We appreciate your feedback and will continue working to provide the best experience possible.