8/10 Bien
Erin P.
17 mars 2024
Les points forts : Arrivée, communication, emplacement et exactitude de l’annonce
Beautiful Unit
This property was one of the nicest places we’ve stayed. It was spacious, the beds were very comfortable (important after full days of Disney), and the amenities were top notch.
The kitchen is well stocked with dishes, but beware there are no measuring cups or measuring spoons. This would have been helpful.
Where this rental came up short was in cleanliness. Check your dishes and always check your sheets!
Many dishes were absolutely disgusting with food still stuck on them (dishes and silverware).
When my husband and I went to bed, we realized that the master bedroom sheets had not been changed from the last guests (body hair, hair, and dirt). Since we did not notice this until so late, the vacation company did not have a remedy. Thus, 11pm on our first night, we washed the sheets. We did not get to bed until after 1am on a day we had to be up at 5:30am. The person I spoke with apologized and asked us to email pictures of the dirty and slept in sheets, which we did. He said the issue would be addressed with housekeeping. In my email, I did request they not send housekeeping the next day because we would not be there and we already washed the sheets. I did not receive a response and no further remedy (such as a cleaning discount) was offered.
Aside from the issues with cleanliness in that first night, we enjoyed our stay here.
Erin P.
Séjour de 7 nuits en mars 2024
